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Hi ed, we're sorry to hear about the problem with the oven light. We would recommend to turn the glass bulb cover in the back of the oven counterclockwise to remove. If this does not solve the problem, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
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