A:AnswerIt's recommended that the item be upright but if it needs to be laid down for transport, please allow it to sit upright for 24 hours before turning it on.
If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].
A:AnswerLook at your thermostat setting.. Your unit is running constantly which means either your setting is too low for the unit or your trying to cool too large an area for that size unit
A:AnswerIn a two-tube system, one tube brings in outside air while the second tube exhausts the hot air removed from the room. It will get hot but is not a gas leak. It's probably a false reading from the air being passed over a metallic grid.
A:AnswerThe included window kit is designed to fit most standard vertically or horizontally sliding windows and measures, 6.5" W x 20" L (minimum), 46" (maximum) x 3/4" D (thickness).
Since windows come in different sizes, some customization may be needed when installing the accessories. If the included solid window kit slide bar panels do not completely cover your window or door opening, most customers purchase an additional window kit and use both sets. Alternately, a customized longer solid slide bar panel can be made by cutting Plexiglas or PVC plastic to size to be used with the panel with the hose cut outs of the original window kit.
If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].
A:AnswerItems containing compressors, such as this should remain upright.
If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].
A:AnswerTo further assist you with the leaking issue, please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].
A:AnswerThe circuit may have too many items running preventing the unit from getting enough power.
If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].
A:AnswerTo further assist you with parts and accessories, please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].
A:AnswerNoise level (dBA): <56
If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].
Our Customer Support Team sends troubleshooting suggestions to assist with resolving issues. If the troubleshooting does not resolve the issue, additional options are presented. To further assist you, please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].
A:AnswerTo further assist you with replacement parts, please refer to the "accessories" tab on our website www.whynter.com for a list of accessories and links for purchase or contact our Consumer Support Team, Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].
