A:AnswerRecently, i had installed ,by the Geek Squad,a Samsung 4 channels wired surveillance system. Before the installation, I had an " in home consultation" ( the Best Buy staff use some abbreviation - which was free) done by a BB surveyor. I strongly recommend have that done. The surveyor,later (24 h) emailed me a report about how the installation has to be done, and the additional items that i need to purchase prior the appointment installation time. The items were: a Netger Power line- to get a better internet signal,and additional cable (4 X 100 ft) in case the cable that came with the system it wont cover the area ). I have the router on the main floor, and the DVR is on the second floor. The crew who installed the system did not used the cable i additionally purchase,so those items i returned .
At the time of the installation I did not had a monitor, so the tech guy used one of my TV's to set up the DVR, and make other adjustments that were needed( the views of each camera, the area covered.. etc ). Later, I purchase a small smart TV ( 32 inch) ,that was my choice, which is now connected to the DVR. It has a very clear image, and it's easy to use;any cheap computer monitor will do the job as well.
I strongly recommend that before you decide to install a surveillance system, call the Best Buy customer service or go to a store. Talk with a Tech Rep about everything that you need to know, purchase or do prior to the installation. If I knew all of this things i mention before,I believe, that it would had saved me a lot of time.I used Jose's crew, he works with Installation Inc. Charlotte,NC, and they did a wonderful job. I was quite scared for them, because one camera was installed 40 ft high, and it was very hot that day.
A:AnswerThey charge like $100 per camera. Don’t use geek squad at all!! I had a horrible experience with them. I had a wires system and they just didn’t want to do the job and they found all kinds of bs excuses why they can’t install the system. Kept trying to sell
Me on getting wireless ring cams instead because it’s easier for them. I got a refund for the service and just installed everything myself. Well that was my experience.
A:AnswerI did, it didn't say anywhere they will only install something you bought at BB. They didn't ask when I called to schedule the install. I suspect the GS people that do the installs are contractors any way in which case they wouldn't care one way or the other
A:AnswerI think Geek Squad may only be able to offer that service in some areas of the country. I would give them a call at 1-800-433-5778 to see if this is a service that is available in your area.
A:AnswerThe installation cost is based on the labor time required to do the work, which has nothing with the cost of the cameras. If it was quick and easy I would have done it myself, (as I guess you would as well).
A:AnswerHey there! Thanks for your question. We could definitely install wired cameras if you would like. We also have several wireless options that would allow the installation to be cheaper. Because these kinds of services can be quite complex, we normally like to start off with a free site survey and send an agent to check out the location. This allows us to make sure we're on the same page and ensure we have everything we need. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778. I hope this helps out. Thank you!
A:AnswerHi William. Thank you for your awesome question! It depends on the product being delivered - i.e. an appliance, TV, furniture, etc. We generally will give you a 6-8 hour time window which gets narrowed down within 48 hours of the appointment through an automated call. Then the day of, the team should call you to give you an estimated arrival time. I hope this helps! Please let us know if you have any further questions.
A:AnswerHello! Thank you for choosing us for your smart home install needs! You will need to schedule an In-Home consultation with one of our experts to discuss any questions, recommendations, and concerns. Please, visit bby.me/dv5yn to set up a free consultation.
