Questions & Answers

Q: QuestionHow much to install pre purchased security cameras

Asked 5 years ago by Safari.

• A:Answer Hi there. Thanks for your question! We'd like to know more about these cameras you'd like installed. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionHave a new router and need security camera dvr connected, do you do this.

Asked 5 years ago by Baron.

• A:Answer Hi Baron. Thank you for your question! We can install routers and security camera setups. We would just need to know more specifics about what you plan to hook up. To get started, you can either get in contact with your local Best Buy or give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI already have the cameras (6) and the security system but I need it to be installed. Do you install systems that were not purchased at Best Buy? Our system is a Lorex 4K Deterence Security System. Thanks. Mark

Asked 5 years ago by thunder.

• A:Answer I was wanting to know if this was something you guys were able to do. I am looking to purchase the same Lorex security system.

  Answered 2 years ago by Anonymous

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Q: QuestionI plan to buy 4 wireless camera with DVR. There is no outdoor power outlet. Your technician need to drill a hole through the stucco/drywall; behind the camera; so the power cable can pass through and plug into indoor outlet. Will it add any extra cost?

Asked 5 years ago by Eric4888.

• A:Answer This answer (non answer) is total waste. I have the same question. The person did not ask how much the cost just whether there is an extra cost to drill a hole. The answer is either YES or NO it's included, period. What you answered implies it depends on the type of wall. Please it's an exterior wall of a house, period. I can understand not quoting the price until the location is seen but you should have said YES or NO as the person didn't ask how much.

  Answered 5 years ago by Shipdriver

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Q: QuestionHello, I would like to know if geek squad can connect a ring to electric outlet so that I don’t have to charge my door bell every 2 month

Asked 5 years ago by Rina.

• A:Answer Hi Rina, thanks for your question. We might be able to do that. To get more information on the job so we can better help you, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionHi, I purchased a surveillance camera system (8 cameras) from Best Buy. I was wondering if Best Buy can install the system for a business place. Thank you and I will be waiting for your response.

Asked 5 years ago by Joshua.

• A:Answer Hi Joshua, thank you for your question! We'd be happy to help you out. To get more information so we can best help you out with that, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionDoes Wireless Camera Install include POE IP cameras?

Asked 5 years ago by jcam.

This question was asked about the related product: Wi-Fi Camera Install (Up to 2 Cameras)

• A:Answer No

  Answered 5 years ago by LINK50

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Q: QuestionSo I have an elderly family member that lives at home by herself and have noticed a lot of her stuff has gone missing lately. I need a camera or cameras that are discreet that do not use internet or WiFi and I do not have a lot of money to spend on them.

Asked 5 years ago by HeavyJ.

• A:Answer We appreciate that you took the initiative to share this with us and considering us for your camera needs. I want her to be safe as well. I recommend you speak to one of our experts, and try to schedule a free In-Home consultation to discuss any questions, recommendations, and concerns. You can set up the free consultation here: bby.me/dv5yn. You can also call us at (800) GEEK-SQUAD or (800) 433-5778. We have Agents standing by to help.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionWhat if there isn't an existing power outlet near the location I want a Nest Cam installed? For example, in my attic. Can Geek squad install an outlet or is there some other way to deal with it? Thanks!

Asked 5 years ago by PaulQ.

• A:Answer Hello! Congrats on upgrading your home. We understand that it is important to know what you need before moving forward with a service. In order to further talk about your situation and needs, please call (800) 433-5778 so that we may guide you to the perfect service and best solution for you! ^Jenni

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionWhat is meant by easy electrical for installation of wired security camera? I have older home so would someone come out to check before installation? 4 cameras possibly Area where ea camera, has inside electrical access.

Asked 5 years ago by Bas.

• A:Answer Please call us at (800) GEEKSQUAD or (800) 433-5778 so that we can go over all of the details with you and let you know what service will be needed for your specific setup.

  Answered 5 years ago by GeekSquadSupport

  
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Q: Questiondoes this come with cameras or i have to have my own ?

Asked 5 years ago by AL.

• A:Answer You purchase the cameras at the best buy store.

  Answered 4 years ago by Savoya

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Q: QuestionI see Geek Squad does install wired cameras. What is the pricing?

Asked 5 years ago by Pabla.

• A:Answer only if it is an easy install, they are not licensed for electrical wiring.

  Answered 5 years ago by Nana

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Q: QuestionInstallation states the Tech will install wireless cameras 10 feet above the ground/floor into walls, ceilings, and doorbell areas. Does this include outdoor camera install or indoor camera install or both outdoor AND indoor camera install?

Asked 5 years ago by Mememe.

• A:Answer Great question. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionWhat is the cost to hang 7 home security cameras (wireless).

Asked 5 years ago by hotrod.

• A:Answer This service includes installation of up to 8 wireless cameras. For more assistance with this, please give us a call at (800) GEEKSQUAD or (800) 433-5778 or visit your local store for assistance.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionDo they work with Verizon hot spot for the wifi

Asked 6 years ago by Ferge.

This question was asked about the related product: Wi-Fi Camera Install (Up to 2 Cameras)

• A:Answer Wireless cameras are a great way to provide peace of mind at home. While these should work on most WiFi networks, you would want to consult with Verizon to make sure this would be an appropriate option for this type of use. Often, Verizon data is limited so it is always best to look into these things first. Feel free to consult with our Geek Squad team as well by visiting https://www.bestbuy.com/services/remotesupport. Thank you!

  Answered 6 years ago by GeekSquadSupport

  
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Q: QuestionI purchased 4 outside cameras. I want them installed on all 4 sides of my home about 10 feet high. Can they install them? I am hoping this won't turn into another t.v. fiasco.

Asked 6 years ago by John.

• A:Answer You can never be too secure when it comes to your home. That's where we can come in and help. We should be able to place or mount the cameras wherever you want them, and we suggest discussing this installation with an Agent prior to scheduling an appointment at (800) GEEK-SQUAD or (800) 433-5778. Also, you might be interested in reading more about our home security installation at https://bby.me/3cbhy.

  Answered 6 years ago by GeekSquadSupport

  
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Q: QuestionI have 8 cameras to be installed being 6 Ring Spotlights (wireless data but have power cords need to be connected to power outlets) and 2 Ring Floodlights (the ones with the larger lights). Are all of these considered wireless for this service?

Asked 6 years ago by CMFL.

• A:Answer Let's be 100% sure we're quoting you correctly with the services you're looking to have performed. Call us over the phone at (800) GEEKSQUAD, or open an online chat session by visiting us at, www.GeekSquad.com/chat.

  Answered 6 years ago by GeekSquadSupport

  
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Q: QuestionWe are purchasing a total of 10 Argo cameras. Information states, up to 8 cameras installed for $99. What would the additional cost be for the 2 extra cameras?

Asked 6 years ago by Margie.

• A:Answer My ARLO contract allows installation of a maximum of 10 cameras

  Answered 6 years ago by BabaVerified Purchase

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Q: QuestionHi After getting the cameras installed by someone we are getting failed to connect in our App.

Asked 6 years ago by Raj.

• A:Answer you need nest aware app and upload camera codes of each camera you should have live feed on your smart phone after each camera is uploaded then select where you will mount enjoy

  Answered 6 years ago by IsaacVerified Purchase

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Q: QuestionIf I would buy a two camera arlo pro system and then bought 2 solar chargers would that constitute a total of 4 cameras and not be charged any additional fees?

Asked 7 years ago by Homerdoc.

• A:Answer You will have to ask Best Buy. I did not buy the solar charger so I saved money and the one I have uses a regular battery.

  Answered 6 years ago by RB838Verified Purchase

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