Questions & Answers

Q: QuestionHow does the Withings BPM Connect synchronize data?

• A:Answer The Withings BPM Connect synchronizes data seamlessly via Wi-Fi and Bluetooth to the free Health Mate app.

Q: QuestionIs the Withings BPM Connect an accurate blood pressure monitor?

• A:Answer Yes, the Withings BPM Connect is a FDA-cleared medical device and compliant with European medical device standards.

Q: QuestionWhat kind of feedback does the Withings BPM Connect provide?

• A:Answer This device provides instant color-coded feedback on the LED screen right after the measurement.

Q: QuestionWhat does the Withings BPM Connect monitor?

• A:Answer This device monitors your systolic and diastolic blood pressure, plus heart rate.

Q: QuestionHow long does the battery last on the Withings BPM Connect?

• A:Answer The Withings BPM Connect lasts up to 6 months with one charge.

Q: QuestionDoes the Health Mate app store data?

• A:Answer Yes, the Health Mate app allows free & unlimited access to your data history.

Q: QuestionIs different sizes? People have different arms...

Asked 5 years ago by Anonymous.

• A:Answer I have large arms, and it is not accurate. My friend is around 14" arms and it is dead-on...so if you are larger than 16" arms, I'd say find another product...but 15 or less, you should be fine.

  Answered 5 years ago by Jeff

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Q: QuestionCan you print out your BP readings? If so, can you describe what the print out looks like. I have a physician who prefers my readings to be printed out to give to him.

Asked 5 years ago by JesseMike.

• A:Answer Yes, but there isn't a clean direct way to do it. You will have to go to the "Profile" section in the app, select "Share." Scroll down and select "Share with a medical professional, then scroll down, you can select any of the options there and follow that process or select "Someone else." It will give you a preview of the share, select "Share" at the bottom, the share options will vary depending on the device you are using. I have apple products and a printer connected to my home wifi and can print directly to my printer or you can text it, email it, etc. Hope that this helps and apologize for any grammatical errors and lengthy answer.

  Answered 5 years ago by CaptnVerified Purchase

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Q: QuestionHow long does it take to charge? How do you know its charged? Can you charge through a outlet adapter?

Asked 4 years ago by john.

• A:Answer I'm not sure how long it takes to charge from zero. I've only charged it once in over a month of using it daily. Battery seems to last a really long time. When it's connected to power, it'll show on the display the current charge. It has a USB mini connector and I've charged it from my USB charging hub that is plugged in to an outlet.

  Answered 4 years ago by DavidRVerified Purchase

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Q: QuestionHow to set up for second person

Asked 4 years ago by Anonymous.

• A:Answer You need to set it up in the Health Mate app the instruction tell you to download. After the blood pressure reading is taken press the button on the monitor until you see that person‘s name. Once a persons name comes up press the button again.

  Answered 4 years ago by Lbabydoll

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Q: QuestionWill this also sync with Samsung health?

Asked 3 years ago by Armone.

• A:Answer Unfortunately it will not sync with Samsung health. It will with Google fit. (Some third party sync apps may work for it, though I have not tried them yet.)

  Answered 3 years ago by MoZoneVerified Purchase

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Q: QuestionCan it be set up for automatically starting every half hour for whole night?

Asked 4 years ago by Tony.

• A:Answer No it does not have this feature. You can have it take 3 readings consecutively and it gives you the average. But only way to initiate a reading is pressing the start button.

  Answered 4 years ago by SANDY123Verified Purchase

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Q: QuestionDo you need to have wi fi in the house to use this just for a reading. Buying for my parents, and they don’t have wi fi.

Asked 5 years ago by Lisa.

• A:Answer To get a reading and see it on the screen no wifi is needed. But the wifi enhances the features by loading the reading to the app for record keeping.

  Answered 4 years ago by SANDY123Verified Purchase

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Q: QuestionWhere is it made?

Asked 4 years ago by Thien.

• A:Answer France

  Answered 4 years ago by Lbabydoll

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Q: QuestionIs the data stored on your phone or on a Withings server and accessed by the app? If I travel somewhere with no cell service will I still be able to access old data and store new data?

Asked 4 years ago by techsan.

• A:Answer A copy of the data is synced to the Withings app from the Withings servers. If you connect it with WiFi, the data will sync to your Withings account online. When you open the app, the app syncs with your account online and shows you the data in the app. If you travel to somewhere with no cell service, you can connect the device using Bluetooth instead of WiFi. The data will then sync to your app instead of the server. The app should show your prior data as well if you have no cell service. Once you connect to the internet again, the app will sync with your Withings account online to update the server. This keeps the data shown in your app updated on all of your phones/tablets.

  Answered 4 years ago by RickVerified Purchase

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Q: QuestionDoes it sync with the Apple Health app?

Asked 4 years ago by Anonymous.

• A:Answer Yes. You’ll have to go into your iPhone Settings > Privacy > Health > Health Mate and change the permissions to allow it to write both blood pressure readings.

  Answered 4 years ago by RickVerified Purchase

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Q: QuestionWhere is it manufactured?

Asked 4 years ago by bell.

• A:Answer It’s manufactured in China designed in France.

  Answered 3 years ago by Madley

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Q: QuestionCan you put the app for this BP monitor on your iwatch and read results there? Thanks.

Asked 5 months ago by Sherry.

Q: QuestionIs the cuff a good size for. Big arms

Asked 1 year ago by Anonymous.

• A:Answer It's far bigger than I need, and I'm not grossly overweight but not skinny either. I'm female, though, so smaller, but it's likely to work for most people. If not, you can return it.

  Answered 1 year ago by PAtownie

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Q: QuestionMy Withings cannot be connected to my phone.

Asked 1 year ago by Jean.

• A:Answer Download the Withings app, create an account and then add the device.

  Answered 1 year ago by AJ21Verified Purchase

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