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Questions & Answers

Page Showing 1-8 of 8 questions
  • QuestionHow does the security key connect to a device?

    • Answer The security key can connect to a device using either USB-C or NFC.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the security key waterproof?

    • Answer This security key has an IP68 rating.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan the security key be used with NFC?

    • Answer The security key can be connected via USB-C or NFC.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat operating systems are compatible with the security key?

    • Answer The Yubico Security Key C NFC is compatible with Windows 10 or later, macOS 11 or later, Ubuntu 22.04 or later, Android 11 or later, and iOS 15.0 or later.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the warranty period for the security key?

    • Answer The security key comes with a 1-year limited warranty for both parts and labor.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre you still able to enter a username and password without using the security key if desired or are you required to use security keys all the time once you register them?

    Asked by Dancer.

    • Answer Once you add a YubiKey to a service, that service itself determines how it is used. For some devices the security and only the security key might be required every time, while others might only require a security key and username and password on new devices, and log you in if it sees the device instead of logging in. This can usually be changed if you forget the currently logged in device. This is beyond your control, and is all determined by the actual service or account itself. A few services give you options to modify it, and you would need to check their help documentation to see.

      Answered by Yubico Official Support

  • QuestionCan this key be used with the samsung galaxy A21

    Asked by Penoscar.

    • Answer Based on the specifications of the Samsung Galaxy A21, it appears to support USB-C, meaning YubiKeys with USB-C should be compatible. However, compatibility can vary depending on the exact model and connector type. Best Buy offer a range of YubiKeys with USB-A, USB-C, and Lightning connectors, as well as models that support NFC. If your device supports USB-C, we recommend the YubiKey 5C NFC, which offers both USB-C and NFC functionality. Just be sure to check if your phone also supports NFC if you plan to use that feature.

      Answered by Yubico Official Support

  • QuestionAre security keys available in Best Buy stores so you can walk in and purchase one, or do they have to be ordered on-line for pickup?

    Asked by pk88.

    • Answer The Security Key Series is currently not available for in-store purchase. However, the YubiKey 5 Series is stocked in many Best Buy locations and can be purchased in-store.

      Answered by Yubico Official Support