Questions & Answers

Q: QuestionDoes this keyboard case have backlit keys?

• A:Answer Yes, this keyboard has backlit keys with seven different color options.

Q: QuestionCan this keyboard be used with more than one device?

• A:Answer Yes, this keyboard can be paired with two devices simultaneously.

Q: QuestionWhat is the drop protection rating for this case?

• A:Answer This case offers 6.6 feet (2 meters) of drop protection.

Q: QuestionIs this keyboard compatible with the Apple iPad Pro 11 inch 4th generation?

• A:Answer Yes, this keyboard is compatible with the 1st, 2nd, 3rd, and 4th generation Apple iPad Pro 11 inch.

Q: QuestionHow long does the battery last on this keyboard?

• A:Answer The manufacturer states that the battery can last for up to a year before needing to be recharged.

Q: QuestionDoes the keyboard detach from the case?

• A:Answer Yes, the keyboard detaches from the case.

Q: QuestionHow many keys are on this keyboard?

• A:Answer This keyboard has 78 keys.

Q: QuestionWill this product work with iPad Air 10.9", 5th Generation? If not what would you suggest?

Asked 2 years ago by Great.

• A:Answer It does work but don’t fit perfectly, the volume buttons can’t be use so instead you have to use the keyboard to adjust volume. That is the only thing, other than that excellent case.

  Answered 2 years ago by JoeStoneVerified Purchase

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Q: QuestionCan you adjust the iPad @ portrait view or only landscape?

Asked 2 years ago by Georgiacath.

• A:Answer only landscape. If you take it off the keyboard then you turn it how you want.

  Answered 2 years ago by Boogie79Verified Purchase

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Q: QuestionDoes this has a floating look/stand like Apple magic keyboard.. ?

Asked 3 years ago by Moeen.

• A:Answer no, it has two magnetized grooves to place the tablet in, the picture on the box is misleading.

  Answered 2 years ago by Boogie79Verified Purchase

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Q: QuestionDoes this close and hold closed with magnets

Asked 3 years ago by Anonymous.

• A:Answer Yes, and holds closed very well.

  Answered 3 years ago by JDAMVerified Purchase

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Q: QuestionDoes this item come with a charging cord?

Asked 3 years ago by Charging.

• A:Answer No, but it uses the same chord as the iPad Pro.

  Answered 3 years ago by MichelleVerified Purchase

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Q: QuestionWill this work for the new iPad Pro 11 m4

Asked 1 year ago by Bean.

• A:Answer No it does not. The iPad Pro 11 M4 width is about 2 or 3 mm wider than the previous (<4th gen) iPad Pros and so it does not fit inside the case correctly. I tried to force it but could not get it to sit inside the case. I bought this product based on this response but I am taking it back and just going to wait for Zagg to come out with the correct size.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWhat charging cable would be recommended to use with this case? (Zagg - Pro Keys for iPad Pro 11”)

Asked 3 years ago by Clyde10118.

• A:Answer usb c, I used my Ipad pro charging cable

  Answered 2 years ago by Boogie79Verified Purchase

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Q: QuestionCan you charge the apple pencil while this case is on?

Asked 3 years ago by Brady.

• A:Answer yes

  Answered 2 years ago by Boogie79Verified Purchase

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Q: QuestionWill this work with an Apple A16 iPad that I purchased last month?

Asked 3 weeks ago by Anonymous.

• A:Answer Hi! This product will not fit the Apple A16 iPad. However, you can use this link for the same product that WILL fit the A16 iPad: https://www.bestbuy.com/site/zagg-pro-keys-wireless-keyboard-detachable-case-for-apple-ipad-11-a16-2025-ipad-10-9-10th-gen-black/6521254.p?skuId=6521254

  Answered 2 weeks ago by ZaggProductExpert

  
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Q: QuestionHow about compatibility with IPad Air 3rd generation?

Asked 1 month ago by Guado.

• A:Answer Hi! Unfortunately, this product will not fit the iPad Air 3rd generation.

  Answered 3 weeks ago by ZaggProductExpert

  
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Q: QuestionIs this compatible with IPad Air 4th generation? Thanks

Asked 1 month ago by Guado.

• A:Answer Hi! Yes, this product is compatible with the iPad Air 4th generation.

  Answered 3 weeks ago by ZaggProductExpert

  
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Q: Questionwill this work with 6th Generation Version 17.7.2 ?

Asked 6 months ago by Randall23.

Q: QuestionWill this work with the new Ipad11 M2

Asked 8 months ago by Al.

• A:Answer It works perfectly with my iPad Air 11" M2. Also, it will automatically charge Apple Pencil when placed in the pencil holder on top of the Zagg case.

  Answered 3 months ago by raa4Verified Purchase

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