Customer Ratings & Reviews

This Bissell carpet cleaner is super easy to use and really has unbelievable power with removing deeply imbedded dirt. Had other brands and smaller Bissell cleaners but this is well worth spending a few extra dollars to get a super powerful cleaner. Easy to set up and put away. I believe you really get what you pay for-if you want quality this is the one. Very, very happy with my purchase!!!! Works in the car, too!!! Wow!! After many food spills with eating in the car due to COVID-19 this cleaner is unbelievable—carpet looks like new.

I’ve never written a review for a product, but the proof is in the pictures. After looking at many machines, I chose the Bissell Big Green Machine. I couldn’t be happier with the results.

Been wanting to buy this for several years. I’ve used the Big Green Machine as a rental several times but always had to rush to get it back. Now I take my time and get each room and area cleaned to the max. No other rental machine can begin to equal this one because this one has active brushes that agitate the carpet fibers while it sucks out the grime. I know my carpet is cleaner with the first pass than with multiple passes of the other machine because I can see the difference. Big Green Machine DEEP CLEANS all the dirt/stains, odors, out of my carpets. Spot clean heavy soil, let it soak in, then clean as usual. Enough said! Worth the money to be able to take my time!

Bought this to replace a Bissell , was a little worried might not be that much better than the old one for 200.00 more but it was money well spent, carpets feel like new and look great. easy to use. Little on the heavy side compare to others but that's probably not a bad thing.

Love this unit. It’s a little bulky, but what do you expect for a professional grade unit. Does wonders on carpet and vehicle interiors. I am very happy with this unit.

Amazing product . Cleans carpet great . I got tired of renting the machine. It’s so much cheaper for me in the future. The only thing I don’t like is that it is heavy.

This thing is amazing. I’ve used one many times and I gotta say it’s unbeatable. Used a bunch of other brands and they really don’t compare. After cleaning my carpets, they actually looked better than when I first moved in. Had some bad stains from spilled drinks, muddy shoes, pets, etc. and this thing got them all out even though some had been there for weeks. It’s expensive but your carpets will look like new and smell great. It’s so easy to use I’d shampoo once a week

This cleaner is AMAZING! It is easy to use, requires little (if any) pre-spotting, removes a substantial amount of the water and is easy to clean up before storing. My old cleaner (which was also considered ‘top of the line’ did not do any of those things anywhere near as well. It is definitely professional quality in a home machine. The hand unit is easily attached/removed and also does a great job. The ONLY downside is that it is very heavy. I have learned to remove both water receptacles and then it can be moved to other levels (even though it is still heavy).

Bissell’s Big Green carpet cleaner is so powerful that my 15 year old carpets looked amazing after a couple of cleanings. Never imagined how filthy the carpets were until I saw the dirty water container filled with silt and muck. I had several other carpet cleaners over the years that were half the cost but truly none compare to this one. It’s the big green hulk, so powerful and massive!! Drawback of the product is that it’s extremely heavy and bulky. It was a quite a workout for a few hours to do all my carpets, but it’s worth the effort! I’m glad I now have my own to keep my carpets clean and looking great.

I have had Hoover products for the past 20years to save money. Their products work well but break within two years. It got to the point I would keep the old one for parts. This is my first Big Green product and immediately you can notice the difference in build quality. I used it on all my carpets and rugs and there is a Noticeable difference in how clean everything turned out. Only downside is the weight and bulk.

I have tried so many carpet cleaners. I have four children and I live in Alaska, where there's more mud and dirt then there is grass. We have two dogs, a cat, guinea pigs, and a turtle. Our carpets regularly get destroyed. I have a carpet cleaner and I would use it every few months with minimal results. And I'm talking a very expensive one. I also rented a Rug Doctor, and it was just a little bit better. And then I found this and oh my Lord. Yes it's super heavy, but a lot easier to put together than a lot of the other stand-up ones. It uses hardly any water oh, so you can do a whole room in one go. I used to think the more water the better to clean, that's not correct. I tried a few swipes last night because I got home at around 9 and I didn't want to do the whole carpet. So I tried a few swipes and it's night and day. I put a towel over it to let it dry overnight and by 7 this morning it was completely dry. It was still pulling some hair out of the carpet, although we have a very expensive vacuum specifically for pet hair so it did not get much. It looks like the sunlight is coming in and there's a dark shadow where I haven'tcleaned yet. I vacuume every day and we constantly clean this carpet. So I don't want you to think that it's just a really dirty carpet. Overall yes super heavy. I would have paid $600 for a machine that works this well. If your home is an investment than you need to get this if you have carpets.

No carpet cleaner can make new carpet from old, but this machine does an excellent job of cleaning muddy paw prints, pet stains and high traffic area dirt. We and our 2 dogs recently moved into a home with light colored carpets that are good quality, but several years old. This machine has has brought our carpets back to looking beautiful - more than once. The scrubbing brush seems to be aggressive enough and gentle enough to effectively deep clean our carpets without abusing them. This unit has been easy to use, simple to clean, and durable so far. It isn't light, but not particularly heavy, either (empty); however, If you have to go up and down a full flight of stairs, you may want to consider a lighter machine (or buy 2). In use, pushing/pulling it requires a bit of effort, but very reasonable, and inline with expectations. One point to be aware of - don't leave it sitting on your carpet while you empty and refill - if it sits for several minutes powered off immediately after use, a slight bit of dirty water may tend to collect on your carpet right under the vacuum nozzle. Just move the unit to a tile floor or slide something under it while you take a break, and all is well. I have seen these for rent, but having it on hand and ready to go to work anytime allows us to clean one room, or one area on our own schedule. This was money well spent for our home - new carpet can wait until we are ready.

One year review. I am a landlord and i use this for my turnovers in every apartment. Boy i will tell you ,...I absolutely love this machine. I'm so glad I didn't make a different choice. sometimes i can't even tell that the carpet is dirty at all, until i pass this bad boy over it and OMG! Amazing!!!

I watched a couple of youtube reviews and the big green machine received high marks. I understand why! This machine did a great job of removing pet stains, and cleaning the high traffic areas of our home. Don't let the price scare you away...you get what you pay for. So far this works just as well as the machines you rent. IT IS HEAVY!!! So be prepared for that. We have a smaller unit for spot removal. Buy with confidence!

This is the best upright home carpet cleaner, yes it’s loud and yes it’s heavy. But I can put earplugs in and have my husband or son carry it up the stairs for me. The reason someone buys a carpet cleaner is to clean carpets not for the sound or weight. I review all of the home carpet cleaners on consumer website and this is the only one that had 5 stars for cleaning. I bought this because my puppy used my sons room as a bathroom (my sons fault for sleeping through the puppies pleas to go out). It not only got the stains out it also removed the smell. I gave it 4 stars because you have to fill it multiple times before the work is completed. But I can deal with that if it gets my carpets clean. After I cleaned my sons carpet I did the rest of the house and you never know how dirty your carpets are til you use this product. Hands down the best carpet cleaner

I have been eyeing buying a professional carpet cleaner for years (I used to rent a machine yearly) and finally took the plunge. The Bissell Big Green Machine exceeded all my expectations in ease of use and outcome of my rugs! Much better clean than the ol Rug Doctor from Safeway. That being said, I've only used it once so far and probably won't use it again til next year, so I can't really attest to it's longevity or durability. If I can use it 10 times before it stops working, I feel like I will have got my money's worth.

I upgraded to this model from my old royal and this thing is amazing. I've used this a couple times and it cleaned the carpets really well and with fewer passes. My only complaint is that is uses a lot of water very quickly and you end up changing the tank often.

Best cleaner you will buy that's not a professional coming to your house charging you the cost to purchase this unit

We bought this bissell big green cleaner after doing a lot of research. We bought it when it was on sale. We have light carpets , 14 years old never been cleaned. The big green cleaner was amazing to say the least, easy to use and cleaned the carpet like it was new. We were amazed at the suction it had to remove the water from the carpet. Right after cleaning we sprayed DuPont advanced carpet protector on it according to the manufactures specs. This is very important to after cleaning the carpet . The bissell big green cleaner is worth the money.

Great machine, washes excellent and picks the water very well I do recommend it to any one who wants their lives easi when washing their careers, cars carpets, mattresses, sofa's it's been very good for that too..