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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 942 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the powerful suction and ease of use of the Rotator Powered Lift-Away XL Capacity HEPA Bagless Upright Vacuum. Many also praise its effective carpet cleaning and the variety of included attachments. However, some users mention the vacuum's weight as a drawback, and a few note concerns about noise level and storage. The price point is also a factor for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 942 reviews
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Excellent vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been shopping for a vacuum for sometime. Have been using a canister vacuum till I found this one. Very easy to assemble, great power, no loss of suction. Good value for the money. With all the attachments it is a very versatile vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Awesome powerful vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would totally without any regret recommend this vacuum to friends and family. Super powerful and easy vacuum. Love it. Have had many many vacuums but this is the best ever even over rainbow and bissel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Versatile Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum offers a power nozzle with good suction and easy to roll across our rugs. The nozzle is easy to get under many pieces of furniture. We like it to this point.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Top heavy

    Rated 5 out of 5 stars

    Best vacuum for pet homes at any price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped for a few weeks for a vacuum, reading all sorts of review articles about the best vacuums for homes with pets as well as a lot of customer reviews. I didn't have a budget for my purchase, I just knew that I needed a vacuum that was great at removing pet hair from carpet and hardwood floors. We have 5 dogs, 3 boys 11-15 and 1 grown son with a 3 yr old son, so we have a lot of pet hair and dirt on our floors. Our carpet is very thick and dark so the pet hair stands out quickly. Saying that I was absolutely amazed at what was picked up by the vacuum from about a 2ft x 2ft patch of carpet in our bedroom is a huge understatement. I couldn't believe what it picked up, especially since I used my Kirby vacuum right before I used the Shark. So I would definitely recommend this vacuum to anyone with pets for sure. It works great on carpet and hardwood floors alike. Also, the attachments are easy to use and to transition to. I was a little worried about it being difficult for the kids to use or to swap from hardwood to carpet but they haven't had a problem doing it. The only thing that I could say negative about it is that it's a little top heavy when using as an upright but it doesn't make it harder to use. I LOVE MY SHARK!!! I just wish I hadn't wasted so much time deciding to purchase it! Oh I had purchased a Dyson before this one and ended up returning it which is why I did so much research before making this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am very pleased with his machine. It works well in every situation for which I have used it. It is very versatile - it appears the designers tried to allow it to work in any situation they could think of. The problem with this is that I have had to refer to the owner's manual several times to figure out how to put the parts together in the way I wanted to use it. My other complaint is that, with the canister attached for using it as an upright, it is a little cumbersome and off balance, and having the canister on the stem means that it won't go under my furniture very far. Otherwise, it is great! I especially like that, when used with the caddy or when carrying the canister around, it easily sweeps under my furniture all the way to the wall. It also has very bright lights, and I can see every speck of dust and every pet hair. I am allergic to dust mites and pet dander (I live with two cats and two dogs...), and I do not have increased symptoms after vacuuming, like I did with my old machines. It was offered at a discounted price, and, at that price, it was a very good buy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Weight

    Rated 4 out of 5 stars

    Better than Dyson, but disappointed for what I pai

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Shark Vacuums. I was a little disappointed with this purchase, but its better than Dyson. This vacuum had great reviews as most Sharks do so I didn't hesitate to buy it. The reason I gave it only 4 stars is the vacuum is very heavy in my opinion and very loud. Also I don't think the suction is as good as the NV501 that I use to have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Great vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and light, simple to use. Like the motorized brushes instead of airflow turning them

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome does what it claims to do vacuumed with old one then used new one in same area, couldn't believe the extra dirt it picked up wow

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Everything I was hoping it would be and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing vacuum! The power it has is unmatched! It is a bit on the heavy side, but it is the XL so I was somewhat expecting that. The attachments snap on within seconds and everything is remarkably user friendly. Shark really thought of everything with this one and left nothing out! The hard floor attachment is our favorite part. No more sweeping for us!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Best Vacuum We Have Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum picks up great and is like a transformer when it comes to versatility. If you are debating between this one and the smaller one, we were happy we picked up the xl. The storage containers are not that big when you have a whole house to clean. Overall suction is great, hard surface button for the roller is now a must and the versatility is awesome. Amazing what this thing picked up after our old cheap vacuum was used!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Vacuum Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of Extensive Research Online and in Stores before purchasing this Vacuum. The Shark Rotator Lift-Away XL is by far the best Vacuum I found. Everything the description says it does is totally accurate! I would definitely recommend it for all ages and Floor Types.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Ease of use, Suction

    Rated 5 out of 5 stars

    Better than our old Dyson animal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum performs better than our old Dyson animal. Right out of the box it was easy to set up and had a full canister of dust after vacuuming our living room, and this was after we had gone over the area with the Dyson. The multiple options for vacuuming and easy switching between settings is very convenient and efficient. I'd recommend this over a Dyson due to the performance and price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Another great Shark Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Shark, and is even better than the first unit. Great power, easy to use and and easy to maintain. No complaints after a month of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Outshines my Dyson at 1/2 the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have been a Dyson fan for years. And typically I just accepted that you pay more for better product. But a friend pushed me to try the Shark. And I instantly became a fan of Shark instead. It's powerful, easier to use, makes less noise while running...it really offers so much more at a lower cost when comparing to Dyson.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Best vacuum I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very powerful and versatile machine. It combines the best features of upright and canister vacuums. Very satisfied with it thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good and versatile.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much money spent on a couple of Kirbys and several other brands finally this seems to provide the cleaning power and versatility my wife has been looking for in a vacuum. The end of the quest is here.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum with many options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the quality of this vacuum. It's bagless and the turning radius of the base really get's it into more tight spaces than any vacuum I've had before. As I'm sure you have read this vacuum is highly customization - i.e it can be an upright, canister, the wand detaches etc. I'm not used to this and sometimes it's a little frustrating to get used to, but overall I like the options and I think this will be a great vacuum for many years to come. Suction is great. have to empty the - is it called chamber since it's bagless - alot with our wool carpets, but no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't describe a vacuum as AWESOME but this one is. It works so much better than my $1500 vacuum. It was so easy to put together. And it isn't difficult to change the attachments...one click & you're done. I wish I had made made this purchase sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    I didn't know that was in my carpet ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum as a replacement to an aging Kenmore. I assembled it in a short amount of time. The vacuum has 3 settings: Hard floor, low pile, and high pile carpet. I first tried the vacuum on a newer plush carpet (high pile). I was able to easily vacuum the carpet, and, wow, the dirt/dust/pet hair it picked up was unbelievable (almost disgusting!). I will say that vacuuming almost becomes addicting, because so much dirt appears in the canister. I then tried the vacuum on a hardwood floor. The LED lighting lights up all the things you'd want to vacuum up. It basically is just suction in this mode, but it worked great. Finally I moved to a low-pile carpet, switched the vacuum to that setting. Again, I was amazed at what this vacuum picks up. I almost wonder if one day the whole carpet will be sucked into this vacuum. This is a great vacuum, and it is really easy to empty the bagless container. I've also cleaned the brushes and the internal foam filter a couple of times. Both were fairly easy to do. Also, I got a really nice price when it showed up in the Best Buy "Deal of the Day".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum sucks amazing, is easy to carry and user friendly!!

    I would recommend this to a friend
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