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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fits My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless printing and auto duplex printing were high on my priority list. This printer has both. The 225-sheet input tray and auto document feeder are bonus. Set-up was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Airplay is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had last printer for 11 years so many extra options werent available then. Right out of the box was super easy setup. Best feature I like is that I can print with my iPhone without any setup at all!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints great. Easy setup and convenient to use from my phone or Mac. And I love the hp instant ink service.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 3 out of 5 stars

    Buy the BB warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the printer, compact, quiet, efficient. Enrolled in HP instant ink. Good program. Printer died after 6 months of average daily home use, started mis feeding paper, then 2 weeks later, printhead went out. Unfortunately, I failed to purchase BB warranty, but HP warranty was still in effect (1 year). On phone with HP tech support for over 2 hours trouble shooting before they agreed to replace. Because enrolled in instant ink, they shipped a "refurbished" unit next day (instead if 5-7 days if not). So far, this printer is working fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Photosmart printer after Hurricane Irma because of the power going in and out. HP no longer makes a Photosmart printer and I went with Offiejet Pro 6978. My only complaint is there is no separate tray for picture paper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Number one printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Easy to use and easier to refill the cartridges. The clearity of the printing and the color out put is right on. This product was easy to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected from HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up. Doesn't like 5 ghz band and the computer must be on the same band. But it doesn't like Windows 8.1. I really dislike subscriptions and 'forced' APPS. Using the app to install did not help nor register the product as HP claimed. It does seems to scan from glass well and running a folded 2 sided multi page document thru the feeder worked perfectly. Printing PDFs and excel files seems to work well, but printing color photos or Photoshop Elements projects is another story. Color is most often not what is seen on the screen and there is no way to adjust within the printer settings, so it becomes trial and error within the PSE program. I've not used it heavily so I'm not sure about the longevity of the printer. Definitely not what I expected from HP.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    No more paying for expensive ink cartridges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer because I was fed up with always having to buy ink for my previous inkjet printer. It seemed like whenever I wanted/needed to print something on my old printer, I was "out of ink", even though I know I hadn't printed even 50 pages on the current cartridges, only to have to go out and spend $50 on a new set. With this instant-ink enabled printer, now I just pay a small monthly fee of $2.99. At that rate, I spend $36 per year and am able to print plenty of pages for that price. The printer is a little noisy and does take a minute or so to warm up, but it's more than sufficient for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Efficient and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this printer. We’ve owned several and this is by far the most efficient and compact. Prints quick enough for our needs and the wireless feature is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to set up, great print quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to set up and easy to use. Love the double sided print feature! Print quality is great. The ink cartridges last longer than I thought they would.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After successfully installing this new printer, I can't believe that I did not get a new one earlier. This printer is great and so easy to use. The wireless Bluetooth feature is terrific too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest printer I’ve ever set up. It took me less than 15 minutes to set up the wireless printer option and it works like a charm! Perfect color quality. Such a deal!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Great Printer for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and prints fast. Great replacement for the other HP 4 in one printer I had. It's also not as bulky as my other. Definitely love the slimmer and lightness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer. Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality printer at a very good price. Easy to set up and start printing right away. signed up for the ink program and now we will never have to worry about running out of ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this printer! Had a Lexmark that frequently had problems communicating with my desktop. No such problems with this HP printer. Enjoyed the affordable price with so many features!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office caliber printer without the price! Easy to set up and easy to use. Quality is just what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love HP Printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of HP printers. All of mine have lasted for years. This one will be no different. Good product, prints great, super easy to connect and very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had this printer for 6 months now and it is fantastic easy to link up to wifi and my PC and phone.Prints really good on all the differnt jobs i need it to do.Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy. It took a matter of minutes from emptying the box to printing the test page. Instructions were easy to follow. The printer is reliable and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well and prints in good quality. Dual-sided scanning is fantastic and helps me maintain home records of key documents. Speed is slow, but better than earlier deskjet printers

    I would recommend this to a friend
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