Customer Ratings & Reviews

Purchased the Roomba after getting great review from my son. I couldn't be happier. I've had problems with my right elbow and the constant vacuuming with 3 dogs and 2 cats was painful. I have 2 large heavily shedding dogs and cats and had constant pet hair on the floor even with vacuuming twice a day. I haven't even taken my vacuum out since I bought the Roomba and my floors have never been cleaner. The dogs are not bothered by it they just climb up on their beds or couches and sleep while the Roomba makes its way around the house. I used the virtual wall barrier to keep Roomba from going down the hall to the bedrooms since that area was clean and it worked great. I was concerned at spending so much for a vacuum especially when I can easily fill a Shark vacuum canister with dog hair in one vacuuming at times and I have had no problems with the Roomba. It tells me when the canister...which is much larger than I expected..is full and I go empty it which is super easy and it goes on it's way. considering I bought at least 3 different pricey vacuums in the past that did little to help keep my floors clean this was the deal of the century for me. no more moving my heavy antique sofa or tables and he gets under my bed no problem. He does well with rugs even those with fringe. I have all hardwood floor and was so sick of the constant collection of dog hair everywhere. I can finally feel good about what the floors look like. I am able to start Roomba from my phone or send him to his home base from anywhere, but I haven't chosen to run him when I'm not home. Can't say enough about how happy I am with the purchase.

I love coming home to a clean floor. We have a dog with blonde fur and just recently put in dark hardwood floor. We were sweeping every night. This is a life saver!!!

I was not sure how much I was going to enjoy this vacuum or how much if a time saver it was going to be......well this this is amazing. We have a dog and it does amazing at keeping up with hair. There is a couple spots in the house that it gets stuck but that is in no way the roombas fault just the way sliding glass doors in this house are designed. Great product

I have been thinking about purchasing a Roomba for a while. It seems to be a good choice and I read customer reviews stating how well it does picking up pet hair.

I never believed that an expensive reasonably small robot could make such an impact in my home. The roomba traps dust and pet hair I never knew was there - both on hardwood and carpet. I run them twice a day. The roomba gets under furniture and with 900 series you can review the cleaned area map via an app. Yes, I liked it so much I bought a second for upstairs and both models of mopping bots. 4 stars based on cost.

The 960 replaces an older robot vacuum that started turning on at random times. The older vacuum cleaned in a random manner. The 960 does it’s cleaning in a systematic row by row manner that would be followed in cleaning with a traditional vacuum. The 960 did its work well but I am marking it down from five stars to four because of two minor problems battery and noise. The cleaning time is averaging 1 hour 45 minutes plus or minus 10 minutes average spread over a 3 hour time period (1 hour 15 minute charge). It would be nice if the battery life could be longer. My other complaint is the noise level when vacuuming. The noise level is loud enough to interfere with calls and conversation if it enters the room while in conversation. The noise sounds like a dampened lawn mower. This maybe due the use of rubber sweepers instead of brushed rollers. The problem is probably worsened due to the fact that we have wooden floors.

My daughter wanted one for her house so all we could say was merry Christmas . She has 2 dogs that shed a lot. This will make her life at home a lot easier

I love this product! It cleans very well! I am telling everyone about it. Even the dog hair gets picked up well.. and he sheds a lot! You won’t regret it!

This is such a blessing to have. It's almost perfect. We love the scheduling and it does a good job at majority of the floor. The only two problems we have are that it can get wedged or stuck on creased carpets or just low enough beds and dressers. Additionally, we still use our handheld vacuum to clean under places where we normally move them out of the way.

Had one issue where it will get stuck From time to time, then realized have a bunch of charging cables laying on the floor, after taking care of that not more getting stuck. Definitely would recommend to a friend saves a lot of time. Works great on carpets and my wooden floor. Cleans 2 decent sized rooms in ~ 35-50 min.

Love so much ! Keeps my house floors so clean ! The app makes it so much easier to use. If I didn’t use the app, I may recommend the lesser model though

We purchased the iRobot to eliminate one of the many household tasks. We watched a YouTube review which suggested the 960, i7, and i9 all have more suction power, which I guess is needed for hardwood floors. Being this was our first robot vacuum we went with the less expensive option of the 3. The vacuum does an okay job. I would say it picks up 98% of the floor. The sweeping arm has a tendency to shoot bigger debris into already swept paths, which can cause that piece to be left. It can really mess with your OCD if it misses something. However, even with the very few misses, I would recommend this product to anyone. I love it can be put on a daily schedule, set it and forget it. For spills there’s a spot clean button, where the bot will clean only that small space. Purchasing this really comes down to how much vacuuming bothers you. If you’re like me, I can’t stand it. I love that I don’t have to waste any my time and my house is consistently clean. On the flip side, If getting out a push style vacuum doesn’t bother you, I’m sure they probably do a slightly better job.

This does a very thorough job of vacuuming our floors (hardwood, tile and dhurrie rugs). Takes about 2 hours to do about 2200 sf. I'm always amazed at how much it picks up even though the floors look clean. I did, however, not have a perfect situation from day one. It was taking several hours (4+) which just didn't seem right. I contacted customer service and they did everything they could to get the problem corrected. At first, they thought the battery wasn't holding the charge so they sent a replacement battery. It still was taking too long (I have a friend with 2 dogs and about the same area which usually took about 2 hours) and so I knew something wasn't right. I was often cancelling the job even though the app showed it wasn't completed. They then replaced the whole unit and now it works like a charm. Good to know that iRobot didn't hesitate to make it work since it's pretty expensive. I really wanted this to work well as I'd end up with a terrible backache after vacuuming. If there are rooms that I don't need it to do, I just close the door (e.g. guest rooms not used, pantry, laundry). App gives a map of what areas have been cleaned and you can customize the number of passes it makes. Very happy to have it. If only I had a robot to cook! Oh, wait, I do. It's my husband!

Product set up was super easy. I cannot stop telling everyone how much I love this product. So far maintenance has been very easy, with all of the pieces being easily accessible. I do have to empty to bin after each use because it is small, but it does a very good job - and I have 2 dogs to clean up after. With the app, and scheduling feature I can vacuum everyday!

Definitely keeps the house cleaner. We have 2 dogs and 2 cats and I am amazed how much dirt and hair this collects on a daily basis. We used to vacuum once a week and now run the Roomba everyday and the dust bin is full every day. The 2 negatives that I can say are it does get stuck somewhere about every third day. If we are now home, it will just die were it is at. It has wedged itself under furniture, kicked up a throw rug, got struct in the track of a slider, etc. The biggest issue is the cliff sensor, we had to remove an area rug in one of our rooms because it saw it as an abyss and would not enter the room. It was like the Chinese people on that glass bridge, terrified to immobility. I contacted Irobot to offer a suggestion to be able to turn off the cliff sensor in the App for those of us with a single story home and no stairs. I got a very lawyerly email back from them saying that if I had read the terms and conditions, I can not offer them any advice on how to improve their product.

We have been thinking about getting a Roomba vacuum but when my cousin said they got one and it was life changing we bought one and don't regret it. We have a dog - a mix of hardwood and area rugs and the Roomba cleans them both. We have it set to start in the morning and the floors have never been cleaner.

I vacuumed before I first ran it and it still picked up a lot of dirt. I like that it has the brushes on the side so it cleans along edges better than my canister vacuum. I connected it to my Google Home and I got the app and set it up to run weekdays at 8:30 A.M. and so far it has started every morning that it is scheduled to run, but, for some reason it also started at 2 random times. I don't know if it is the fault of my Google Home or the Roomba or what. It picks up enough dirt that I try to empty it every day, a second day is okay, but, a third would be pushing it.

I bought Gizmo as a birthday gift to myself. I have three cats so track litter all over my living room floor and my Roomba (which I named Gizmo) is great at keeping that mess to a minimum. The first time you start it up, it will wander around randomly and bang into everything. It's mapping your space when it does so. Once it has a layout of the floor, it'll move in a more structured pattern. My one complain about the Roomba is that its bin is not very large, so even though all that Gizmo is cleaning is litter, it can only hold about 2-3 days worth before its bin needs to be changed. Not a big deal, but it also doesn't tell you that it's full until the middle of the cycle. The app is great; when I went out of town I was able to let my apartment-sitter know when there was a problem with Gizmo so he could easily fix it. If there is any problem with the Roomba, the app will tell you what the problem is and provide a video of how to fix it. It enjoy having it; using a regular upright vacuum scares my cats and they freak out whenever it turns on. Gizmo is small and not particularly loud, so they aren't afraid of it. I'd recommend it to anyone who isn't able to clean consistently or isn't home all day and can't vacuum at night.

Loved this so much! Just let him go and do his job, then we got a clean house. Areas that we thought we already clean had so much dust and little objects. I can’t believed we waited too long before buying this :) Downside? Had to make sure he is not stuck somewhere but the app informs us right away.

This Roomba does a great job cleaning the wood floors through out the house. We did need to setup the base station in a place where it would run with the would floor planks and not across them. The noise level is far more noticeable on the wood than when running over carpet. On carpet its pretty quite. It does take at least 1 charge to sweep the whole main floor of the house.