Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $169.99
Save $30
The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 2253 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the 4K Pro 4096 x 2160 Webcam's video quality, ease of setup, 4K resolution, noise-canceling mic, Windows Hello compatibility, and clear picture. They appreciate the crisp audio, excellent video quality, and user-friendly features. However, some customers express concerns about the price, software issues, compatibility problems, low light performance, and lack of zoom capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,252 reviews
  • Pros mentioned:
    4k resolution
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome 4K webcam— recommend OBS Studio over Logi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No joke, this webcam is expensive, and I wouldn’t say go out and buy one at regular price, but when there’s sales and you can save around $50 for a good quality webcam. I had 1080p webcam also from Logitech and while it did fairly fine whenever I had to web-conference, there are moments when the quality or current view state in which you might not show up at all in the camera view because of poor lighting or when the camera changes it’s settings on you and even though I was using 1080p@30fps or even 720p@30 or 60fps, if there’s poor lighting, it wouldn’t help with the noise or lack of quality, clearness, and professionalism. Hence, finally I decided to try out the 4K model in hopes of understanding better quality options/recommendations/settings, etc. I’ve had this over 2 months now and it still continues to amaze me. P.s. don’t download the Logi or camera setting app for this camera on either Windows or Mac because they fail to utilize or allow you to access the features or alter certain settings. The Logitech apps fail to correct the white balance and will give you a green tint with noise even if you uncheck the auto function for white balance, it fails to. And for some reason, these apps don’t truly access the 4K video streaming/recording and still provide poor to moderate improvements in quality in 1080p and below. To truly make use of the 4K webcam for either streaming/recording/video-conferencing, you will need a software that is capable and I suggest a free and open source program called OBS Studios. I appreciate this program for making things simpler to play around with the camera settings. In Windows you can manually change a few of the settings like white balance, saturation, contrast, brightness, etc and also let you access the 4K quality but probably better to go down a resolution still but I have little no problems at 4K streaming thanks to gigabit internet and graphics card. I still can’t find these setting functions on my Mac though… Anyways, long review over. I would recommend this webcam when it’s on sale or when you’re sick and tired of your other webcam not providing enough lighting so you can be viewable or providing too much noise or exposure to try and compensate. It took sometime to truly try it out and find out what the webcam can actually do and then find those resources. Before finding and reading about OBS Studio, I thought my webcam was faulty or the driver was corrupt or that these webcam truly just suck, but it’s really that Logitech softwares suck and don’t allow you to customize or utilize the 4K webcam features so I can imagine a lot of negative reviews about this webcam is probably due to being limited to the Logitech softwares.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, and thank you so much for this awesome review! If you have any issues with the webcam in the future, please feel free to visit our support site for troubleshooting tips and tricks as well as warranty information. Thank you for being a Logitech customer!

  • Pros mentioned:
    4k resolution, Noise-canceling mic

    Rated 5 out of 5 stars

    Must Have Webcam for Gamers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech 4K Pro Webcam is a must-have for gamers! The 4K resolution delivers incredible clarity, making your streams and recordings look professional. The RightLight 3 technology ensures you look great even in low light, so you can game anytime. The noise-canceling mic captures clear audio, making communication with your team seamless. Easy to set up and perfect for elevating your gaming experience. Highly recommend for serious gamers!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you're enjoying the exceptional image and audio quality of the Logitech 4K Pro Webcam! RightLight 3 and the noise-canceling mic truly elevate your streaming experience. If you have any questions or need assistance with setup or features, our support team is here to help Logitech

  • Pros mentioned:
    4k resolution, Noise-canceling mic

    Rated 5 out of 5 stars

    Best Webcam for streaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best webcam for streaming. This is a quality cam! Fantastic picture quality. I have used this cam for over 5 years. I have tried several other more expensive cams. But this cam beats them all. Excellent quality and good price.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic review of the Logitech 4K Pro Webcam! We're thrilled you consider it the best webcam for streaming and appreciate your comments on its fantastic picture quality. We're especially pleased to hear it has served you well for over five years and has outperformed more expensive alternatives. We appreciate your kind words about its quality and value. Logitech

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great Quality Webcam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this when it came in stock due to the 1080p 60fps recording ability, as I wanted a better quality camera for streaming. It has absolutely lived up to its claims. Overall, the camera is fantastic, and it’s extremely clear. The software that is recommended to install with the camera, Logi Capture, is not great and neither is the Logitech Camera Settings software, but altering the image through Streamlabs OBS and other software is fantastic. The HDR feature is something I would recommend turning off if you are in a room with plenty of light, as it ends up overexposing the image and causing it to be very washed out. Turning off auto white-balance and auto-exposure also really helps in getting a more true to life color. Outside of that, the webcam is fantastic, it just takes a bit more configuration than something like the C922 Pro.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Aerysten! Glad to see you're enjoying your 4K Pro Webcam! If you haven't already, download the free Logitech Capture software so you can adjust settings such as brightness and filters for your webcam. If you still have questions or concerns about the webcam, check out the Logitech support page https://prosupport.logi.com/hc/en-us/articles/360040085833 Continue to enjoy!

  • Pros mentioned:
    Easy setup, Noise-canceling mic

    Rated 5 out of 5 stars

    Outstanding Quality and Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting it up on my PC was quick and easy, and it works flawlessly. Overall, this webcam is a fantastic investment for anyone looking to upgrade their video audio conferencing experience. Highly recommended for both personal and professional use!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech 4K Pro Webcam is a fantastic choice for anyone looking to elevate their video conferencing and streaming experience. Its stunning 4K resolution, sharp autofocus, and excellent low-light performance ensure you always look your best. Logitech

  • Pros mentioned:
    4k resolution, Noise-canceling mic

    Rated 5 out of 5 stars

    Worth the price!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of video conferencing and this camera & mic combo by Logitech came in clutch! All images are clear & crisp compared to my peers standard laptop cams. Well worth the elevated price!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you're enjoying the sharp image and clear audio quality of the 4K Pro! It's designed to elevate your video conferencing experience. We appreciate your feedback and hope you continue to enjoy using it. Logitech

  • Pros mentioned:
    Windows hello

    Rated 5 out of 5 stars

    Great Webcam!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, a GREAT webcam! I purchased this for my office, as I am just now getting into video conferencing with clients (a little late to the game ... LOL). I have had absolutely no problems with the webcam, the picture is clear and sharp, and I've heard no negative reactions from the other side of the conversation about the sound quality of the built-in microphone. The Windows Hello feature is also great and makes signing into my computer a breeze!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! Thanks for the positive review of the Logitech 4K Pro webcam! The feedback about image quality, audio, ease of use, and Windows Hello login is valuable for future customers. Sounds like a great fit for video conferencing!

  • Pros mentioned:
    4k resolution, Noise-canceling mic

    Rated 5 out of 5 stars

    Excellent Web Cam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent web cam. I have had no issues with it during the several weeks I have been using it. Can securely perch on many different shapes of monitor.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - 4K Pro Webcam! We're delighted to hear that you've been enjoying its performance and the versatility of its mounting options. We appreciate your feedback and hope you continue to have a great experience with it. Logitech

  • Pros mentioned:
    4k resolution
    Cons mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    Web camera for Windows 10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is very very good for 4K. However, at I believe that it 30 frames per seconds. At the $200, is too much for what you're get. There is on web camera drivers for Windows 8.1 and should be exclusive for Windows 10 or higher. Make sure that your using a Blue USB 3.0 port and not a Black 2.0 USB or you will not be able to use the maximum out the cam and it will drop off in resolution to 1080p or less under Windows 10

    I would recommend this to a friend
  • Pros mentioned:
    4k resolution, Noise-canceling mic
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Little pricey but a decent webcam

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use webcam with the logitune setup then this is a decent webcam. If you are just using this for webex video calls where the 4k is not supported, save some money buying the 1080p one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey, Thanks for your feedback on the Logitech 4K Pro webcam! We appreciate you letting us know that it's a decent webcam, especially when paired with Logitech G Hub software. To get that issue resolved, we recommend reaching out to our social care team via email at [email protected] with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Windows hello

    Rated 5 out of 5 stars

    Nice quality camera.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new webcam for meetings. It is expensive (I managed to get this one on sale) but it works great. The software makes it extremely easy too adjust the camera settings and view, making it versatile for many applications. Nice clear picture and sound which I feel makes for a more professional atmosphere in meetings. I also like that it also works with Windows Hello for quick and easy sign in to the desktop (which factors into the price). I use it in two different settings, one for personal meetings where it rests on top of my monitor and the other setting is for larger meetings where we attach it to tripod in room so we can fit multiple people in the view. This leads me to my only dislike and that is the mounting system, I wish the tripod mount and the monitor clip were integrated (like the Anker c300) so I don't have to pull it apart when I frequently switch from one setting to the other. I'm afraid something will eventually break or get lost in the shuffle. If you want one of the best cameras on the market then give this one a chance.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Talon4, Very glad to hear how great you're finding the 4K Pro Webcam to be with this very comprehensive and insightful 5-star review. If you should come across any issues, here's a link to the product support page where you'll find troubleshooting FAQs, software downloads, warranty information, and more:  https://support.logi.com/hc/en-us/articles/4402711286295-Getting-Started-4K-Pro-Webcam. Hope that you found this helpful and that all continues to go well. Thank you for choosing Logitech. - Richard from Logitech

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Looksh Great Shounds Harsh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a solution for the camera, the 4k quality is pretty good. If you need sound, be prepared to add-on. From a straight picture sending quality perspective, this camera is great. The challenges associated with it are the built-in microphone and the included software. Both of which need some serious tending to. From a sound standpoint, the microphone heavily emphasizes sibilance (your 's' sounds) and makes the person speaking sound like they have a lisp. This stopped me from using it as a sound source for WebEx meetings and instead I must use an external microphone adding to work surface clutter and setup complication for use on the road. The added on software for background replacement comes with no instructions and isn't intuitive in its use. Getting it to transmit has been challenging, to say the least. It's not ready for prime time.

    I would recommend this to a friend
  • Pros mentioned:
    4k resolution, Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing webcam!

    |
    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and nice mic too. Really a good option if you want to have a 4k webcam for calls or video conferences.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're impressed with the 4K Pro Webcam's image quality and noise-canceling microphone! Our team strives to deliver the best possible video conferencing experience, and your feedback helps us continue to innovate.

  • Pros mentioned:
    Easy setup, Video quality

    Rated 5 out of 5 stars

    Logitech Cam Works Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech webcam brings the visuals to life with its impressive 1080p resolution at 60 frames per second. Seriously, the video quality is on point – sharp, vibrant, and smooth. No more blurry or laggy streams, it's a real treat for viewers. The Logitech webcam's autofocus is spot on, even in low-light conditions. It keeps me looking sharp and in focus throughout the stream, so I can concentrate on entertaining my audience. Setting up this webcam is a breeze – just plug it in, and you're good to go. It plays nicely with OBS and other streaming software, so no tech headaches. Simple and hassle-free.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Video quality, Windows hello

    Rated 5 out of 5 stars

    Best Web Cam i used so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in every time of day even in dark environments. Easy to use and works on XBOX Series X to stream to Twitch. Works wven better on PC with Windows Hello logs me in everytime very fast. Video quality and mic quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    4k resolution

    Rated 4 out of 5 stars

    Nice webcam

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webcam looks great on Zoom, better than my Logitech C920. I wish they had made it clearer that the tripod screw is hidden. At first I thought it didn't have one and was about to send it back. However, a small gripe. It didn't come with the privacy flip cover that it says in the description is included and shows in the photo. And when I asked about that in the questions, they said incorrectly it doesn't come with one --- but the image clearly shows it, and the features clearly list it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech 4K Pro Webcam! We appreciate you noting the improved video quality compared to the C920 and highlighting the hidden tripod screw. We apologize for the confusion regarding the privacy flip cover. It should indeed be included, and we'll investigate the discrepancy in the product description and the incorrect support response to ensure accurate information is provided going forward. Logitech

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    No complaints whatsoever.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this webcam to replace the C920 that I had (my significant other wanted to use it for working remotely). I originally came across this webcam when I was conducting intial research before I bought the C920. (For those of you wondering, yes - this is the Logitech BRIO webcam.) My laptop is unable to handle 4K, but I still do appreciate the upgrade. The picture is clear and the quality of the webcam remains consistent when you run the webcam thorugh other programs like Zoom, Discord, and Streamlabs OBS. With the C920, I had trouble because it seemed like the webcam was wired to only work at its best quality when I ran the webcam through Logitech's native program (Logitech Capture), but I've had no problems here with the BRIO whatsoever. The ability to put the webcam on different mounts is a plus too. If I had to make a complaint about it, the process of taking it off on the mount it came with required some extra force at first. I was afraid I'd break it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise-canceling mic, Video quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best webcame ive ever ownes super good video pretty good mic too

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that it's the best webcam you've ever owned and that you're impressed with the video quality and microphone performance. Thank you for your review of our Logitech 4K Pro Webcam!

  • Pros mentioned:
    Easy setup, Video quality

    Rated 5 out of 5 stars

    Webcam

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple setup with great picture quality. I have used ot several times now with no issues on a tripod setup and on my laptop. The optional view angles are a nice feature allowing close and wide angle shots for demos. I would recommend this camera.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your detailed review of the Logitech 4K Pro Webcam! We appreciate you highlighting the easy setup, great picture quality, and mentioning no issues encountered on various setups. We'll also forward your feedback about the value of the multiple view angles to the product team.

  • Pros mentioned:
    4k resolution, Noise-canceling mic

    Rated 4 out of 5 stars

    Works well for very basic needs.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it didn't. This cam started out working well. It worked great for virtual meetings I had during Co-Vid, and in a pretty short period of time, less than a year it just stopped working and it ended up having to be replaced.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unexpected! In order to help you effectively, please provide your information to our support team by emailing [email protected]. Name – Email address – Country – Product name – Brief description of the issue –

Sponsored