Customers are impressed with the Roomba 690's ability to clean pet hair, its ease of use, and its ability to clean hardwood floors. They appreciate the convenience of the app control and the time-saving aspect of the robot vacuum. However, some customers have concerns about the vacuum getting stuck, being loud, and not navigating rooms or providing full coverage as well as they would like.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,620 reviews
Pros mentioned:
App control, Cleaning performance
Rated 5 out of 5 stars
Love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this hoping that we would not need the more expensive versions and it worked out. We use it in our newly renovated basement where our daughter’s play room is. The dust is still settling from other renovations and we have two dogs that drop hair like crazy. I know it is not rated for pets but it helps SO much. It would be best to clean every day because their hair gets out of control and with this, I can just pick up her toys and let it run while she’s napping. Obviously you still need to move furniture and clean sometimes, but for daily keep up, this is amazing. We love the app function because we pick up the house and leave and then can start the roomba.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Cons mentioned:
Navigation
Rated 4 out of 5 stars
It does alright
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It set up fairly easy. We hooked it up and let it go the first night. My husband swept the floor first and then would kick the dog hair that came out from the dark places in its way so it would pick it up. He worked as hard as if we would have used the big vacuum. It gets stuck sometimes and it cleans in random patterns. Going from room to room before it’s finished. It’s disorganized so I cannot watch it. The dogs are Watchful of it. It does a good job for the most part. Glad we got it.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Ease of use
Rated 5 out of 5 stars
A Must Have
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I normally don't write reviews but this product is definitely worth writing one easy convenient fun WiFi capable just set back relax while my house is being vaccumed. We have parakeets and small Chihuahua gets all food on floor from birds and feathers and hair from puppy leaves carpets looking good as well by the brush marks left on carpet also does hard floor as well wish I would have got 2 Will definitely get another reason for 2 I have a 2 story house could move upstairs down stairs rather just keep in place
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Cons mentioned:
Navigation
Rated 4 out of 5 stars
Cleans Great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The vacuum cleans really well. There are some technical issues on occasions like sometimes getting stuck between chairs and there have been times it would stop working and not go back to the dock. I had to try a few times for the cloud update to work which was frustrating. The cleaning is really good. It picks up a lot. And it goes on my rugs and hard wood floors without any issues. That was my biggest concern. The app makes it easy for scheduling too!
I would recommend this to a friend
Pros mentioned:
Battery life, Cleaning performance, Ease of use
Rated 5 out of 5 stars
Awesome cleaner. A must have in any home!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great cleaner than makes you feel good. Easy to use and gets all the dirt up. Cleans for 2hours and they returns to the charger.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Cons mentioned:
Navigation
Rated 5 out of 5 stars
Great little vacuum!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my wife as a gift. Was skeptical because it was not the top of the line product, but I did not want to pay 500 plus for one. Picked it up on sale and it gets used everyday now. Cleans very well, this one does not map the room so it randomly bounces around. It does bump into things quite a bit, no damage to our stuff. If you have delicate stuff you may want to stay away from. Love the wireless, it works with our Google home.
I would recommend this to a friend
Cons mentioned:
Dustbin size, Navigation, Price
Rated 2 out of 5 stars
Expensive but not effective
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought on positive review from Consumer Report but quickly discovered limitations.
1. It was not compatible with my Linksys router. I discovered this without iRobot help after three hours and used a different brand of router.
2. App has no features except schedule.
3. Did not even find certain rooms in my house.
4. Did not pickup small particles like sugar or items like smaller leaves.
5. Did not always make it home to charging station.
6. It wandered aimlessly and missed larger sections of the floor while repeatedly covering others.
7.Had small dustbin and no obvious warning it was full. Dust bin fell apart after third emptying.
8. Quite expensive for limited performance. Built around gimmick of Alexa link, which only turns it on. And turned me off.
I am returning it for the Eufy. It's remote promises better control and it should vacuum just as well for $200 less.
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Cleaning performance, Pet hair removal
Rated 4 out of 5 stars
Great helper
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a must have..good for tile, wood, carpet, pickup pets hair, loose small items and more. The scheduling functionality is great and surprisingly the battery last a good 90 min for a single job/run. Highly recommended
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Pet hair removal
Rated 4 out of 5 stars
roomba
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This reviewer received promo considerations or sweepstakes entry for writing a review.
only had our Roomba 690 a week. Works prety well but won't get in corners or under chairs very well And doesn't do well on thicker (average carpets. Does well on low carpets, rugs, and laminate floors. Also gets stuck under bottoms of cabinet overhang. Got to guide it and shut doors and make sure cat toys etc are all off of floor. Picks up cat hair well.
I would recommend this to a friend
Pros mentioned:
Battery life, Cleaning performance
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Review after 1 year of use
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is amazing. We have 1760 sq ft. It still cleans the whole house in one charge. Rarely struggles to find the home base after the job is done. Make sure you clean the bin and the brushes atleast once bi-weekly. Wooden floors are cleaned better than carpets. Non plush carpets are better cleaned than plush ones. Noise has increased a little bit over time but not many will notice that. Does its job perfectly. If possible buy one during the deals like thanksgiving or Memorial Day. They have atleast 100$ off during this time. Customer service is exceptional. They replaced the small rotator brush for free while in warranty. Easy to reach via call and easy to get replacement. Overall I had good experience with the product in ast one year. Also the iOS mobile app is flawless.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Ease of use
Rated 4 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always wanted this item and I reviewed several items before making this purchase and I am very pleased. This item was also purchased for a family member. I like the fact that I can program it and leave it. By the end of the day my home is clean, It’s great for those who have a busy schedule especially for pet owners.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Cleans well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Cleans well, however you can't have any cords or objects laying around in the floor that could get caught up the machine. Sometimes the device has a hard time finding the home base and requires user intervention. Other than that it seems to be a solid device and gets the job done. It is loud as others have mentioned.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Cons mentioned:
Navigation, Noise level
Rated 4 out of 5 stars
Better than most
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had a few other models and as far as cleaning this one does a good job. Ours always finds its way back to the charger and never gets lost like some of the other reviews say. When it does find itself in a small space it does take a while for it to find its way out. We have had this one for 3 months now and run it 5 days a week (which is also key, if you only run it once a week you won’t notice much of a difference). You do have to empty the collected pretty much after every run. Also if is fairly noisy so don’t try to watch a movie or something and expect not to hear it. Overall we really like it.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Pet hair removal
Cons mentioned:
Navigation
Rated 4 out of 5 stars
Good robotic vac for hard surface flooring.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my roomba. Have a small dog who sheds terribly so I have to vacuum every day to keep ahead of the hair. Use the roomba every day and central vac only once a week. Roomba picks up all the pet hair so dirt cup is full each day. I have hardwood throughout the main floor and an open floorplan so it makes it's way through all the rooms in about an hour while I do other chores. Sometimes has trouble finding it's home base but that's not a major problem as long as I don't have to run the vac every day.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Cons mentioned:
Dustbin size, Navigation
Rated 4 out of 5 stars
Does its job, but gets stuck way too easily
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love our Roomba & love the job it does cleaning while we're away, but it gets stuck way too easily on small ledges & corners that may have a slight raise/incline to them. The constant notifications about him being stuck on your smartphone can be a pain, but that's fixable if you set your phone for no notifications. Still, we like to know what "Bruce" is doing while we're away. (Yes, we named him) I recommend it, but it's not without its small headaches. And the vacuum bin is not very big at all. You will have to empty & clean it out repeatedly & frequently.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Excellent buy!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We had been wanting one of these for quite some so we pulled the trigger on Black Friday. The 690 is very easy to set up and it does an outstanding job of picking up dirt and dog hair. At first the dogs were afraid of it but now they hardly notice it toiling about the house. I highly recommend the 690.
I would recommend this to a friend
Cons mentioned:
Navigation, Noise level
Rated 4 out of 5 stars
Great, but not quiet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My floors have never been cleaner.
But this is not quiet on my ceramic tile floors (55-65 dB). On carpeting it is much quieter.
No problems going on and off carpeting.
Almost always finds it's home base, IF it was not picked up and moved during its cleaning.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Cons mentioned:
Navigation
Rated 4 out of 5 stars
Good, not great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Roomba works very well, but even on my flat wood floors it seems to find ways to get stuck on the edges or rugs, on the metal track of my back sliding glass door. It also has only made it back to the docking station once. Those are all minor annoyances.
I would recommend this to a friend
Pros mentioned:
App control, Cleaning performance
Rated 5 out of 5 stars
So far so good...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this little guy to help vacuum up around the house to get dog hair on the carpet and this guy does clean pretty well. I was actually surprised on how good this vacuum cleaned. I love how it can be ran from my cell phone and through Alexa. Overall very happy.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Ease of use
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Love it but
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit is way louder than my shark ion, however it picks up even more stuff than the iON. I . The price difference is about 40 or so llhave had the pleasure of owning both a shark and a roomba. In my experience the Roomba excels o er the shark in the following areas, the cleaning power, ease of use, ability to clea the unit and finally digital enhancements from smart fine programming .
My only complaint which is a big one for some people is the noise. It is so loud it is almost as loud as our swamp cooler in the window.