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Customer reviews

Rating 4.3 out of 5 stars with 1515 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the Roomba 890's effectiveness in cleaning pet hair and its ability to keep hardwood floors dustless. They also appreciate its user-friendly design, long battery life, and scheduling function. However, some users have expressed concerns about the vacuum getting stuck, being a bit loud, and having a small bin that fills up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,515 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried, since it was the lowest iRobot, that it wouldn’t get the job done as well but I was shocked of the amount of dust and dog hair it got in first 30mins.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba was surprisingly easy to set up. It has a bit of a mind of its own and goes throughout the house in a haphazard way. We bought more of the virtual barrier units after the purchase to help with the navigation

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2000 square ft home all travertine and some deep rugs. I expected it would do a great job on the travertine and it does. Assumed it would not do the rugs. This thing does it all. Very happy. Only downside is the bin occasionaly fills up before the job is done. Oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good product very helpfull

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the results, not 100% satisfied at the beginning when I bought it because it was slow and noisy And I wasn’t expecting that but once we get used to it we are very glad of the purchase. Leave home and left the machine working and once we arrived all the floor is done. It even works very good on carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Doesn’t mix with an open floor plan

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum itself works well on variety of surfaces and in bedrooms/smaller areas the “robot” works well. In our open floor plan I want to pull my hair out watching this thing miss huge areas of floor or constantly go back to the same places. Using the sensor to try and block areas helps but doesn’t solve the issue. If you have a large house or big open rooms this is more of damage control than a full floor sweep/vacuum. It’s like watching a super intoxicated person search for a needle in a haystack. I’m disappointed for the price, should gotten a cheaper version or more expensive with GPS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dust pickup
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Makes Life Easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes day to day cleaning a breeze! We love our Roomba and amazed at how much dirt/dust it finds. Only reason for 4 stars and not 5 is sometimes our Roomba gets stuck (like under our old coffee table). I would definitely buy another one!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation, Noise level

    Rated 3 out of 5 stars

    I expected more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very loud while cleaning and constantly bumps into the walls in the hallway. It misses a lot of spots but it definitely picks up dirt and crumbs off the floor

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Navigation

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracking okay. It does what it says it does but man does it just keep running into the same stuff over and over and even vacuums the same place on the floor like 20 tome before trying another place. Sometimes the battery dies before it finishes. Not really an issue but then you have to find it and return it to the charger which shouldn’t be a thing. Also it has a hard time with black or dark surfaces under it and it thinks it’s over a ledge. This happens with a multicolored carpet I have with sections that are black and so they never get cleaned. Should be something easily addressed but is a thing

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great for wood floors and tile!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hardwood and tile floors! Decent on carpets for a quick touch up. Somewhat louder than expected. Be cautious of hand-hooked area rugs as the debris extractors on the bottom of the unit can cause snags.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Good, but not perfect. Get the camera models.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So overall, we love the Roomba. We have two dogs and it’s amazing to see how much they shed daily. On the tile and wood floors, the Roomba does an amazing job. On the one rug we have in the house, not so much. The cleaning pattern is, well, non existent. I don’t believe the Roomba gets every area of open floor, but I would say it gets at least 80%. We are extremely clean and we still have to empty the Roomba at least three times before it is finished cleaning. Overall, even with the negatives we love it. I chose not to recommend this product to others, only because I would suggest to get the next model up that had a camera and from what I have seen in reviews, the cleaning pattern with the camera models is far superior.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product the menejo from my ihpone without any problem, the pricipio walks like a lost recognizing the corners of the department, but in later uses works perfectly, the only bad thing is that the battery lasts an hour so you have to take into account that, nothing else that the product is very good, easy cleaning and maintenance

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My new bot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok this is my second robot and In four years I love the upgrades ! Being able to find the stuck bot is great new feature as well as linked to app on phone! Knowing how long it cleaned if it completed when it is getting hair built up... all great additions!! Previously had the 880 vs 890 now is a huge difference!!! One of the best things I like is it is way easier on the house, it slows down when it gets close to things as opposed to ramming into things! So now if it could sense dog poo would be my next tech suggestion as first bot ran over poo and this is why we purchased this one!! I still highly recommend robots to anyone! We have wood floors and it keeps the dust and dog hair down for my allergies and is big help in maintaining a perfectly clean floor ! Best invention ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Irobot 890

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has done a great job picking up the smallest particles. Not to noisey. I can turn the TV up a little but run it at the same time. The only con i have is that when you send it home, it takes it quite some time for it to return home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my life easy, when i dont havr any time during my busy life, i programate the roomba, and when i got home everyth8ng looks fresh and clean, specially when you have a pet, and kids. Easy to use, eeach all the corners, under the sofa and beds, excellent! Highly recomended, even for smaller spaces, get your asap

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Great for hardwood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for picking up the sand dragged in from the beach by the dog. I o longer have to sweep everyday. Rarely does it find its way back to the charging station. Saves a ton of time and great to have a quick clean everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Good cleaner but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to give this a higher rating but, it is having it’s issues. Pros: Easy to set up and program on your iPhone. Runs fairly quietly Has a nice look to it Cleans pretty well on tile floors. Cons: Aimlessly wanders around, not path aware Will try to fit under bed edges, and gets stuck. This particular one is having a terrible time finding its home base. I have tried resetting and moving home base to different areas that are not near walls, or blocked from view. Unfortunately, it still is not returning as it is supposed to. May need to return and upgrade the model. Was hoping for better.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Setup

    Rated 4 out of 5 stars

    Simple set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the room a and the Samsung powerbot. Roomba was VERY easy to setup and performs flawlessly. Always goes back to dock and performs as it should. It quite as powerful as Samsung but more consistent and much easier set up.

    I would recommend this to a friend
  • Pros mentioned:
    Dust pickup
    Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Picks up dirt and dog hair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I didn't give it 5 stars is because it tends to get stuck on the rails of the lazy boy couch. Picks up dirt and dog hair great! Just wish the bin was bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Roomba IRobot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Robi, it cleans so well and picks up all the little hairs from my dog. The only negative was that the rollers underneath the robot broke before the year and because of that, it was making a lot of noise. I replaced it with new ones and works like a jewel.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cleans very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba cleans very well and the app. to control it is very simple and intuitive. I gave 4 because it lack the mapping ability. it does cover most of the area but it will bounce back and forth several times.

    I would recommend this to a friend
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