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Customer reviews

Rating 4.3 out of 5 stars with 1515 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the Roomba 890's effectiveness in cleaning pet hair and its ability to keep hardwood floors dustless. They also appreciate its user-friendly design, long battery life, and scheduling function. However, some users have expressed concerns about the vacuum getting stuck, being a bit loud, and having a small bin that fills up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,515 reviews
  • Pros mentioned:
    Dust pickup, Pet hair removal

    Rated 5 out of 5 stars

    Great for dog hair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works amazing! I can vacuum with my Dyson and turn this bad boy on right after I finish and it will still fill up with dirt and dog hair. It’s expensive but well worth it if you have animals indoors that shed.

    I would recommend this to a friend
  • Pros mentioned:
    Dust pickup
    Cons mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    Great cleaning everywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba makes in between cleaning so easy. It picks up dust and dirt that I didn’t know existed. The only thing that is a downer is that it’s bin gets full quickly and you must empty it daily

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy, good vacuuming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba is easy to use and does a great job vacuuming the floors and carpeting, Since it goes over the same area many times, it does a better job than the regular vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Make room for the Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the vacuum but its a stumbling robot when it comes to the automation. It likes to stay in one area for a 30 minutes sometimes, or you can luck out, get it down the hallway to the bedrooms and back. Make sure you have no loose wires or items like cat toys on the ground or it will effect the roomba. Dark floors or rugs are "cliffs" to the roomba, so if your not around it'll sit in place until you get home. But overall its been a worthwhile purchase to help keep the house in order.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Great for Busy People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 3b/2ba house has 4 people and 1 very hairy white cat. The Roomba has really been helpful in keeping the floors well kept while we live our busy lives. Our precious 4 legged kitty sheds like CRAZY and this product has really been so good at keeping the hair up. Reason why I didn't give 5 stars: the spinning white brush decides not to spin half the time now after using the vacuum for less than 1 month. Not sure what makes it work or not work. It's random. Otherwise, very glad we purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Dust pickup, Ease of use

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the household. Picks up tons of lint and dusk. Very easy to set up. Would recommend to anyone with tile or wood floors

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    Fantastic tool to reduce housework

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke all the laws of gift giving and gave this to my wife for Christmas. She has wanted one for years and we recently remodeled our house and installed tile so I thought I would give a Roomba a shot. She LOVES it. It does a great job of cleaning the floor and is compatible with most of our throw rugs (we do have a deeper pile throw rug in our game room which she puts up during the Roomba run. The only two areas of improvement she would like to see is a larger capacity when it comes to the dust holder and a visual indication that the dust holder is full. Other than those two items, she loves her new Roomba.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Keeps the house clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iRobot! I can schedule days and time out of the week to run while I am at work. Easy to clean. Can be loud if you run while at home but super easy to set up a schedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it's Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job picking up things. I wish I would have gotten the 960 for a more organized cleaning as this one just aimlessly roams around instead of following a path. For the sale price it was still a good buy,

    I would recommend this to a friend
  • Cons mentioned:
    Navigation, Noise level

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations with this robot when I got it but I didn’t work as I expected. It is loudly, it doesn’t clean well my carpet and it gets stuck everywhere. I tried to connect it with the phone many times and I just gave up. It is not as smart and the marketing shows. Sometimes cannot find its home by itself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Works like expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a robot for a while, after compared diferente models I chose this one and I’m very happy with its performance. Very easy to use and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Superb cleaning job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaning; better than my current vacuum cleaner. Long cleaning cycle. Need adequate space for battery storage. Local Best Buy does not carry any maintenance/replacement parts.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    ROOOOOOOmba

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only reason that I am not giving the device 5 stars is because when you hit the button to send it Home it takes another 20 minutes or gets stuck to find it. Good think Happy Gilmore is not using the device as he would keep yelling at it to go Home. other than that the Robot does its job as it should until it overtakes the humans of Earth.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    first one I owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum was easy to get started with. Have not owned one before. Simple to operate. It did the job well .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    An Absolute Life Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient robot cleaner. It’s really easy to clean. Works on carpet and hardwood. I’ve been recommending it to everyone. Believe me..:you need this!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Excellent job! Easy on the back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job. Can use it everyday. Simple to use. Definitely enjoying it’s cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Pet hair removal

    Rated 4 out of 5 stars

    Love my roomba

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It picks up the daily dirt and pet hair in my house. Love using it as it is easy to maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Excited for my Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little vacuum so far has done a great job, the only reason I did not give 5 stars is that it is so random of how it goes across a floor and leaves large spots not vacuumed at all. Other than that this is a life saver for dog hair and misc. direct brought in the house. It is very thorough on the kitchen floor. It does get stuck easier under chairs so if you put those up, you are good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    What did we do before Roomba???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought our Roomba with gift cards we had gotten when upgrading our phones. We honestly wouldn’t have paid for it outright at the time. It seemed like a novelty idea and we didn’t have a lot of faith in robotic vacuums. Well this thing has proven us SO wrong!!! It is incredible; we run it almost every other day. Our floors and carpeting are kept clean 24/7. We haven’t picked up a broom since we got it. It also gets underneath furniture, which we would have never cleaned by hand. I highly recommend the Roomba. They are the original robotic vacuum, and they have made a solid, well made product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it is supposed to. The bin asks to be emptied at varying amounts, sometimes its really full sometimes it seems like it could afford to be filled more. Overall smart and efficient.

    I would recommend this to a friend
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