The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 5,870 reviews
Rated 4 out of 5 stars
Great product, wears out fast!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Logitech makes great products, but their remotes don't last last more than a year. Poor build quality, wears out fast. I keep buying because the product is great, remember to get the extended warranty, I've used it 3 times already, pays for itself!!! This time the buttons are wearing out, had this only 7 most. YOU WILL NEED IT. Nuff said.......
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Makes life easier
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is great. I bought an extra one just in case, but these survive a ton of drops and other abuse. Controls nearly everything we own. (Except for Playstations.)
I would recommend this to a friend
Rated 5 out of 5 stars
Universal Remote
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this remote, easy to use and creat multiple setups to use in different rooms.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent remote
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had one for my room for a while and it was perfect. I brought the more expensive harmony remote with all that control you thermostat stuff for the living room. I ended up taking it back because I did not have all that other stuff to control and I brought another one of these. Works perfect, Have a Samsung TV, directv cable box and Onkyo receiver. Controls everything great at once. Even smart setting bring up the Netflix, Hulu etc. If it is ever out of sync the help button will get you back in place. Easy to set up with model numbers. For me this was great and inexpensive to control all my entertainment devices at once. The one I have for my room even controls the soundbar.
I would recommend this to a friend
Brand response from Logitech
Posted .
Hi DonCro, Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 4 out of 5 stars
Logitech Universal Remote
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a replacement for an older model which lasted more than 15-years and it probably would have lasted longer if it were not for butterfingers. This model provides several additional functions that allow us to replace other remotes such as our Roku service. I am disappointed that this model seems to loose its functionality on a regular basis, causing us to remove and reinstall the batteries several times a day.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Universal remote has been solid so far but does take some time to get use to but once you understand it is fairly easy to use. A negative I have is if I have a new tv then I would have to connect it to a computer or laptop to change it. I wish there was a option to do it on the remote itself. Another negative is the durability is not good at all. I have not had the remote for five months and the numbers and other buttons the symbols are rubbing off. I would avoid this remote if possible. If other Harmony remotes are more durable I would choose those. But it is a solid option if you need one immediately and for short term then this a great performer.
No, I would not recommend this to a friend
Brand response from Logitech
Posted .
Hello B1ackAlloy! We're sorry to hear you're running into issues with the Harmony 665 remote. I will definitely be passing along this feedback. As far as the numbers and symbols rubbing off, I would reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to see if there's something they can do for you! Thank you so much for this feedback and for choosing Logitech! - Maggie from Logitech
Rated 5 out of 5 stars
Great replacement remote. Save lots of frustration
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had Harmony remotes for 10+ years, and this is the third one of this model that I've had. (They're durable, but I'm clumsy. Spill a drink in one of them and crushed another when my desk fell on it!) Whenever I visit someone's house and they have multiple remotes, I always say, "You should get a Harmony!" They're very easy to set up. Just go online and choose the components in your home setup (brand & model of TV, DVR, receiver, cable box, etc.) and Harmony does the rest. When it's done syncing your settings, you then have JUST ONE remote to control everything! You can even program many of the buttons and define what shows up on the screen. For example, "Watch Roku" or "Watch TV." It saves lots of frustration for everyone.
I would recommend this to a friend
Rated 5 out of 5 stars
Great remote
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this, looking to consolidate remotes. Excellent product and very easy setup online. Definitely recommend this.
I would recommend this to a friend
Rated 4 out of 5 stars
Solid remote
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Setup is slightly annoying because you must open an account with Harmony. The Navigation buttons are responsive most of the time (left and right).
I'd love to customize a remote so I don't have to switch between devices.
The nomenclature of the top buttons is in a subdued color and difficult to see against the black background.
I don't need to be forced into a tutorial, opt out please! The "Exit" button should take me out of those kind of things IMMEDIATELY. It's frustrating to get stuck into the internal menus (when my 3 yr old gets hold of it).
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Best universal remote in the market
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have tried countless different universal remotes to try and find one that works with an old Onkyo receiver i own
until I purchased this remote I had zero luck. This remote literally works for everything I highly recommend it!
I would recommend this to a friend
Rated 4 out of 5 stars
Good Remote Controller
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice remote control device. Needed Geek Squad to set up with their laptop. Device has tied all my components together so i only need this one remote. Only issue is going from cable to internet i need to turn off TV and turn back on in watch smart tv mode. Overall i like this remote....
I would recommend this to a friend
Rated 5 out of 5 stars
Logitech still a good choice.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been purchasing Logitech remotes since 2009. They are really Universal remotes (except with Bluetooth operated devices). Well, this time I decided to attempt to add my Amazon Fire TV to my Logitech Universal Remote Using a Flirc accessory from Amazon and it worked!!!!!… could not be happier.
I would recommend this to a friend
Brand response from Logitech
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Hi Mario Q, Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 5 out of 5 stars
Logitech Harmony Model 665 Universal Remote
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a replacement for my universal remote. Having previous experience with Logitech, I decided to check out new products in the Harmony line. The 665 filled all our needs. It's easy to set up macros in the Harmony Desktop and sync to the remote. It has all the functions that you need in a package that is very reasonably priced. Highly recommended.
I would recommend this to a friend
Brand response from Logitech
Posted .
Hello. Thank you for your kind words and review of the Harmony 665. I'm happy to hear that the 665 meets all of your remote needs! If you have any questions or issues, please visit our dedicated Harmony support site: https://support.myharmony.com/en-us/ Thanks for choosing Logitech! -Charlton at Logitech
Rated 5 out of 5 stars
Great mid-priced Universal remote.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got sick of using three remotes to manage my TV, my soundbar, and my cable / premium channels. Asked the BestBuy sales tech to walk me through a few of the various universal remotes available. The Logitech 665 was perfect for me. It handles all of my devices and I'm able to separate many into single-button function keys. Its the right amount of sophistication for my needs but simple to program and simple to use. Thanks to the BestBuy tech who recommended it and its a great choice.
I would recommend this to a friend
Rated 5 out of 5 stars
Home theater/computer remote
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced Harmony 650 with 665. The 650 was working ok, but more difficult than was necessary. The 665 made using a universal remote feel “universal”. All finctions (start, pause, backup, etc) are much improved over the 650. Depending on the number of functions you put on the 665, you may need Geek squad assistance with programming for you use.
I would recommend this to a friend
Rated 5 out of 5 stars
One remote instead of five
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It controls my TV, my home theater and other components. I have a Samsung Smart TV and am able to control all of it including the apps from this remote. Easy to program.
I would recommend this to a friend
Brand response from Logitech
Posted .
Hello ProfessorPaul, Very glad to hear how easy to program and how well you're finding the Harmony 665 to be---your feedback is greatly appreciated. If you should experience any issues, please go to this link: https://support.myharmony.com/en-us/665?utm_source=logitech.com&utm_medium=global%20support%20link&utm_campaign=getting%20started%20-%20665. This is the product support page for the Harmony 665 which gives you additional support resources like the Activity troubleshooter, a list of troubleshooting FAQs, articles showing how to do more with your Harmony 665, and more. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech
Rated 5 out of 5 stars
Best Harmony Remote for beginners
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This remote takes all of the complicated programming away making this easier for the most novice home theater user and this is literally the only remote you need for all of your tv and electronics
I would recommend this to a friend
Rated 4 out of 5 stars
Excited to use it
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy wanted us to pay $99 to come out and set up this remote. We decided to do it ourselves but haven't succeeded yet. I feel confident that this product will make TV viewing much more enjoyable.
I would recommend this to a friend
Rated 4 out of 5 stars
Luciano
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
But one 10 years ago and finally broke down purchased a new one and I love product.
I can control 6 Different Devices
Love it
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best thing since sliced bread, I love not having to scrounge around for each individual remotes,. Controls my TV, Roku, DVD, and Spectrum Cable Box.