Customer Ratings & Reviews

This newer generation Harmony remote replaces my older one. 10 years old warrants a replacement. Great product.

Being able to access all components of my home theatre with one remote is so much better than having to maintain and use individual remotes!

Great product. Syncs to anything. Use it for my tv, sound bar and even gaming system. Love the ease of use and updates for it.

This is a good remote but you will need a computer to set up your apps and your program your TV Blue Ray Xbox and other devices

Best ever remote to control all the electronic devices that i have in my living room what ever devices you throw at it it works it perfectly

This is our 2nd logi and love it. Due to so much use the buttons wear out.

So I would not recommend this remote. It works but so does the remote that came with the tv... dun...dun...dun. It's also a hassle to set up. You have to go to a different website and everything. I need out of the box ready. This was not. And it's really kind of confusing to use.

You cannot beat the Logitech remotes. Easy to set up and program.

Great product. Fancy! Does what its supposed to do.

Easy to set up, easy app. So dad so good!, great value.

Very easy to set up and works for all of my devices.

This review is for someone like me who has never used a fancy-pants programmable remote like this Harmony 665. Until now, the only "universal" remote I've used is whatever my TV provider gave to control their set-top box along with basic TV functions like on/off and volume. I had no idea what I was missing. The Harmony 665 is a very capable device, but there is a learning curve if you’ve never used one of these. Frankly, most of this learning curve comes from trying to navigate Logitech's MyHarmony support site and their desktop software (needed to program the remote). It would have been nice if their support site had a search function like on their user forum. The summary is here followed by a more detailed review: Pros • Ability to program multiple steps into a single button • Large database of controllable devices • Remote glows in the dark, with the exception of a few critical buttons • Easy-to-open packaging Cons • Though not difficult, cumbersome to set up, especially for a first-time user • The “Exit” key functionality is not intuitive • Allowed me to map Sony Playstation 3 controls, even though PS3 is not supported and doesn’t work • Logitech’s MyHarmony support site needs improvement. Though the Harmony 665 can handle a lot, my setup is pretty basic: Comcast Xfinity box, Samsung Smart TV, Vizio soundbar, and Sony Playstation 3. First Impression The packaging is easy to open – no need for a chainsaw to rip it apart. This package has perforations on the back, making the remote simple to pull out (see photo). The device is lightweight, albeit a little slippery. Getting Ready I dutifully read the sparse instructions in the package. I could hardly believe the warning to set aside 45 minutes for setup, but it turned out to be a good estimate. I had to download software from their site to my Mac. Logitech’s software site also referenced an iOS app. I wasted time looking at the iOS app only to discover it does not apply to this remote. Once installed, the desktop software required me to create an account so that settings can be saved and reloaded if needed. I used my password manager to generate a strong long password, but the software would not let me copy/paste the password. I ended up annoyingly retyping it. Oddly but thankfully, it has no issue with copying/pasting passwords for subsequent logins. Adding Devices At this point, I gathered the model numbers for my devices. It took me a while to find the manuals since I could not easily move my equipment to see what was on the back. The Harmony software accepted the model numbers for my Sony PS3, Comcast box, Vizio soundbar and even the Samsung TV which had a Costco specific model number. Once entered, the Harmony software recognized the Vizio as an "amp" instead of a soundbar – clearly written by an engineer instead of a product manager. Note: the software allowed me to add the Sony PS3 though I later discovered the Harmony 665 cannot actually control it. Also note, the Logitech web page to check supported devices is buried and difficult to find within the MyHarmony site. I cannot reference it here as Best Buy does not allow URLs in reviews. Programming Harmony can be used to control each device individually (as if using multiple remotes). But Logitech encourages you to program activities like "watch TV," or "listen to music." Each activity then issues all necessary commands for that activity. There are several shortcut buttons that can be mapped to these activities. For example, I programmed the "listen to music" activity button to turn on my soundbar and switch it to bluetooth so I can play music from my iPhone. Similarly, the “watch movie" button turns on the TV and brings up the Samsung Smart Hub so I can select a TV app like Netflix or YouTube. It works well and is what separates Harmony from simple universal remotes. Exactly how much you can program varies depending on Harmony's features and the device controllability. For example, even though using “watch movie" brings up the Samsung Smart Hub, my Samsung TV will not let it select a specific app like Netflix – that I do manually. Another useful feature is Harmony’s keys are automatically reprogrammed to work with the chosen activity. That means when in “watch movie” activity, the play/pause/rewind keys act like my TV remote and let me control what I’m watching on Netflix, YouTube etc… But in “watch TV” activity, those same keys control my Comcast DVR. Before Harmony, I was constantly switching remotes. Actual Usage I love using the activity keys. It’s a much better experience than constantly switching Harmony to function like a specific device remote. But, there’s a hurdle in the “exit” key functionality. If I’m "watching TV" and then switch my activity to “watch movie” on Netflix, I can exit the Netflix app via the “exit” key on Harmony as expected. Even though I’ve exited the Netflix app, the remote stays mapped in “watch movie” activity, and the keys are still programmed for the Samsung TV remote. That means the guide button will not bring up the Comcast guide, nor will it now control the Comcast DVR. Intuitively, I expected that by exiting Netflix, Harmony would reconfigure itself as the Comcast remote. Instead, I have to press the “watch TV” activity button or manually set it to act like the Comcast remote. This issue comes up quite a bit on the Logitech community forum, and while some folks discovered a way to program a better exit, it did not work for me. If all else fails, you don’t have to use activities; Harmony can easily be configured to work like each device’s native remote via the handy 4-button center display. Finally, I was very pleased that the remote glows orange in the dark, though inexplicably not for the power or activity shortcut keys. That’s a very strange design decision given how much Logitech wants us to use activities. Overall, the remote is 4 stars and the Logitech software/website are 3 to 3.5 stars. The product is very nice but the experience needs some tweaking. Regardless, now that I have it set up, it’s a keeper.

I had the opportunity to review the Harmony 665 Controller and overall I was impressed with the customization and the extra care they took in button quality. The controller could appear overwhelming for those who are use to simple controllers however I can assure anyone who is on the fence that the learning curve is very small. The package includes 2 AA batteries, a short USB Cable, instruction booklet and easy to open from the back packaging (which made it very easy to take out the controller instead of fighting the plastic). GOOD: Well made controller with good feel buttons and click when pressing Buttons glow in dark for easy to see/read Packaging and batteries easy to remove/add if needed LCD is easy to read and customize the menu to your liking Programming Commands/Functions very easy to customize. Harmony 665 can "learn" from other controllers Software very easy to use with helpful walk-through CONS: Software does not come packaged, have to download Button glow paint can wear over time Change Input does not work on some older TV Models be sure to check internet of your TV model with this controller REVIEW: Controller Itself - The button arrangement is well thought out and the click you feel when you press in a button helps you now it was fully pressed. The buttons have a rubber feel however I am concern if the picture will rub off over time. The buttons pictures glow in the dark so it is easy to see what you are pressing, however I would have preferred to lighting buttons as the glow paint can wear over time. The controller feels good to hold as the placement of the batteries gives you a good grip and evenly distributes the weight. The controller is divided into 3 sections with the most used programmable buttons/LCD window top, basic navigation/volume controls in middle and video/interactive playback on the bottom. The LCD screen is easy to read and turns on/off based on motion of the controller which is nice to not waste battery. It takes 2 AA batteries that go underneath and there is a nice addition of a strap to help when needing to remove the batteries. The controller also has an IVR on the bottom to "learn" from other controllers if the software does not recognize the device you are registering to the controller. Software: The controller comes with instructions to go online and download their software to program the controller. This may be an issue for those who are on data caps or limited to internet access. This software is needed to have a functioning controller and will not work with the tv without a first time setup. The software is about 35MB in size, easy to install on my Win10 machine and does require registration. The software is easy to use and allows for deep customization for more advance users. You can setup up to 10 devices to control or interact with each other. The software is also a one stop shop if you have multiple Logi Controllers as it will store all information under your registered account. You can even go as far as set up the millisecond delays for each command for older TV's that takes time to warm up. However the software at times does have issues discovering that the Harmony 655 controller is plugged in and it requires to unplug/replug for the software to see it. I have also discovered the "input" command to change which input to go to when programming does not work on some older TV's. Unfortunately this is a risk as there is no way to tell until after performing all the setup/configuration then testing it on your TV. Programming Devices: The programming is really easy to use/setup. With just one click of a button it can turn on all your devices (TV , Stereo Receiver, PS3) and set your inputs to have it all set to just insert a movie. Once you use one of the program buttons the LCD screen turns into an option window you can navigate for any additional commands you may need. You can even customize the command list to display the most commonly used ones first. Overall I would recommend this product for anyone who wishes to cut down on the amount of controllers they use and want an easily programmable controller.

The Logitech Harmony 665 remote solves quite a few problems. First, it enables you to use a single remote to control up to ten devices. Now most cable remotes can handle basic functions for four devices (cable box, TV, DVD and audio) but when it comes to more advanced functions you usually find yourself reaching for the original device remote. With the Harmony all functions are available on the remote and an bright LCD screen guides you. Next it gives you access to any device which is missing a remote. I had a very old Technics stereo (the remote was lost years ago), but the Harmony now controls it with ease! Setting up the Harmony is really easy. Just collect your device names and model numbers then go to a dedicated website, download software and then connect the Harmony to your computer with an included cable. All commands for each device (up to 10) will be downloaded directly to your Harmony remote. When you pick up the Harmony the LCD screen lights up so you never need to turn on a lamp in a darkened media room to study the tiny buttons on the typical remote. The Harmony provides everything you could want in a universal remote. It has a vast array of supported devices, very slick styling, LCD screen with adapts to your specific devices and it fits nicely in your hand. It is light (about 6 onces) and takes longer-lasting AA batteries (rather than the short-lived AAA batteries used by some remotes.) The picture I have included shows the Logitech next to just four of the eight remotes I have programmed into it. I am delighted that I have finally joined those who are devoted Harmony users!

I have a Samsung TV. The remote is 75% compatible. While trying to add a devise, tv kept saying “feature only available on Samsung Smart Remote.”

I would give this remote a B+. It's better than mediocre, but not quite elite or flawless. I'll start with the pros Pros: First off, the packaging gets a "pro". While this might sound ridiculous, its perforated blister packaging is a blessing. Anyone who has ever poked or cut themselves wrestling a blister pack open knows where I'm coming from. It's also nice they throw in the required batteries. With the actual remote, the build quality is nice, the buttons have a nice feel and seem like they would hold up well. Setup is easy and quick. Logitech's database of devices is vast and had my 3 devices (Xbox One, Samsung TV, and Comcast cable box). Adding devices is pretty simple, as well as adding functions. Teaching it new commands is also simple. Just point your existing remote at the back of the Harmony and it'll learn the command where you can then drag and drop the command to the desired button on the remote. CONS: It's not terribly intuitive to use the software and add functions and it's not necessarily clear how to remap the pre-made activity buttons. It can be figured out, but it takes a bit of trial and error. You can't make any changes to the remote from the remote itself. You have to use the MyHarmony software and then sync any commands. In addition, the remote screen layout is filled with randomly selected commands based on the device you've synced to the remote. These can be rearranged, but some are just clutter and don't do anything. Lastly, I wanted to map the "play music" button to launch Pandora on my Xbox One, and the "watch movie" button to launch Netflix on my Xbox One as well, but found that operations such as that are too complex for this remote. Maybe the higher-tier Harmony remotes would do that, but this one does not, as far as I can tell. I haven't given up on adding those features, but I haven't found anything that would leave me to believe it's possible. Would probably earn 5/5 stars if it was capable of that. All in all, it takes a little getting used to and learning, but it's pretty easy to teach and so far has successfully replaced the remotes for the 3 devices I have. A little added functionality would get the 5th star.

So far I have 2 tv’s and an Apple TV connected to the remote. The process of pairing the devices is pretty frustrating only because you need to use your computer to pair them. You would think the remote would be smart enough to pair to tvs and other devices. I was surprised it actually paired with my Apple TV so easy and it works 100%. Its also paired with my Toshiba and Dynex Tv’s with no problem. The screen on the devices helps a lot and has very useful tips, and its large enough to read without using my glasses. The remote it self feels good on your hands and isn’t heavy like other universal controllers. The quality of the remote feels like it will last a long time and won’t break down on you after a few months of use. The screen turns on as soon as you pick it up to use it, and turn off after a while of not using it which saves battery! Using the remote it self takes a lil getting used to, but its pretty simple. You program everything on your computer though the app you HAVE to download. Once its downloaded it will ask you to register and then your up and running. The interface is easy to use and it shows you step by step. Pros: Good size screen Easy to use Easy to pair doesnt feel cheep Long lasting battery Cons: You have to download the application before using remote Must use application to pair devices Doesn’t have a Netflix button with is a must in 2017! With all that being said I would recommend this to someone who has multiple remotes and just want to use one for all their tvs and streaming boxes (Apple TV, cable box, DVD player, blue ray player ext.)

Over the past few years I have owned a Harmony 890, 880, and now the 665. I started with the 890 and loved it. It controlled everything I wanted it it plus features that I didn't use. The buttons on the 890 started to wear out. I bought a used 880 and it worked ok, but the volume up button stopped working. I finally decided to buy a new 665. My main reason for purchasing the 665 was due to the fact I hate the newer Logitech remotes that use smart phones to work. I want a remote, not a smart phone to control my equipment. I downloaded the software, hooked up the remote to my Macbook, and was able to load the config from my previous remotes into the 650 with no problems. Took a total of 10 mins and I had a fully configured functional remote. I control a Toshiba TV, PS3 (through the adapter), Phillips DVR, Panasonic 5 disk DVD, & a Denon receiver. Before I purchased it I was concerned that the smaller screen would be a problem, but it turns out that the hardware buttons on top make up easily for the smaller screen. The remote works great for what I use it for and I would recommend it for anyone that is looking for a remote to replace their older Logitech

I own several Harmony remotes and decided to purchase this one to replace a 650 that broke. I must say that I definitely prefer the 650 over this one, but functionally they both do the same. The black color looks a little nicer than the silver in my opinion, but it is also much more difficult to find the keys in the dark. The backlighting is so dim that it is near impossible to see the labels on the actual keys. You will find yourself needing to shine a light on it. This can be alleviated, but programming the LCD screen keys to take care of your most common fixed keys, but not really what it was intended for in the first place. The screen also is not as sharp as the older 650 model, but clear enough to get the job done. After using this for a couple of weeks, I found the Harmony hubs on sale and ended up buying a couple of those to replace my 655's. For the extra few dollars, it is definitely worth the upgrade to the Hub. Programming is the same for both so it is not any more difficult to program the hub over this model. However, the hub fixed remote is limited to only 3 devices where this one is 8. If you have more than 3 devices and do not want to use your phone or tablet to control your A/V system, then I would highly suggest getting this remote. If you have devices behind closed doors, closet or in other rooms that you would like to control, then the hub is the only way to go. I have also found that Harmony's support is top notch. I had a device that I needed to add that was not in their database. I did not want it powering on/off with each session and the app was unable to let me change that. One call to their tech support and they were able to modify on their end and then have me resync the device. Solved my problem in minutes. It would be nice if they just gave the consumers the ability to make those changes on our side rather than having to reach out to them, but i did not have to wait long on hold and the tech solved it in a matter of minutes.

Had the preceding model before the infra-red died, went back with this generation, works well. Unfortunately with our home theater set up I was unable to get all of the components to work through this device. Unfortunately, the complete death of the previous model kept me from transferring the old programming to the new unit. Had to call the local home theater company to complete the setup. They did and it actually works better than it's predecessor. I'm in my mid 60s so it could be me, but it took the professionals two hours to get it all working. I would recommend it because it works great, but needs more tech help than an average person for an in-home theater.