Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the Circle 2 Indoor/Outdoor camera's excellent picture quality, ease of use, and effective night vision capabilities. Many appreciate the wide field of view and straightforward setup process. However, some users express concerns regarding limited storage capacity and occasional connectivity issues. Improvements to battery life are also suggested by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 267 reviews
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Perfect Pet Cam!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera and it worked for a day and then went offline and would not reconnect. It turned out it was faulty. Best Buy was great about doing an exchange since I was in the 14 day return period. Once I got my replacement, it has been amazing! I love that you don't have to pay a monthly subscription fee and that it is white and discreet. I would recommend buying the extended warranty through Best Buy just in case yours had the same initial issue as mine. I feel better knowing it will be replaced if that happens again in the next two years!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Circle 2 is wonderful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of image, reliable and easy to install!!

    I would recommend this to a friend
    • Brand response from Logitech Customer Care
      Posted .

      Hi Lili! Thank you for your great feedback. We are always happy to hear when our customers are pleased! If you have any questions please email us at [email protected] or call us at +1 866-601-5644.
      -Gina from Logitech LogiCC

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    It is wonderful for people who needs it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects to wifi and works well. It shows good image during night time. You do not have to subscribe monthly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have three wired Circle 2s connected, with one in a window mount. The video quality is incredible, even at 720p. Audio is not great, but it’s sufficient. HomeKit is the main feature I wanted and the Circle 2 doesn’t disappoint. Easy setup, quick to load feeds, and really nice hardware. The motion event options are also nice. Seems to reliably determine if a person is actually in the frame. Sometimes it does confuse my cat standing upright in the window for, I assume, a toddler.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great window camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this for my apartment as I cannot install a camera to the exterior. It works great through the window. If you’re thinking that the attachment is necessary for it to work, that’s not the case. It will work great without it. It is just better for positioning. Night vision works pretty good. There is a delay but that’s just standard for all cameras working off WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Work Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera work great, and the imagen is clear. I put this in the window mount, and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great picture, and two-way talk function is cool. Great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Field of view
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Long, frustrating journey, but a happy ending

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left the Circle 2 wireless camera sitting on the counter for a few days until I had the time to set it up. That was smart thinking on my part. It takes uninterrupted time to go through the process of charging up the camera, downloading the app, pairing the camera, connecting to Bluetooth, updating software, and following the prompts to set up the camera(s). That Saturday, I eagerly open the box and read through the simple Cirvle 2 Quick Start Guide. It is a folded booklet that identifies: 1. What is in the box – camera, swivel mount, cable, USB power adaptor, and what you need to mount the camera (wall bracket, screws, cable clips, wall anchors). 2. Quick & easy set-up directions – attach camera to swivel mount, pug in USB cable into power supply and plug into wall, download app and follow directions. 3. Tips and Tricks – which show the menu of the different colors of the camera LED indicators as well as how to reset the camera if you have problems connecting. 4. Usage guidelines – be in wifi range, pick a spot with a clear view, don’t leave in direct sunlight, and how to mount into the wall/ceiling. The link logi.com/circle2/setup is provided for additional tips, videos, etc. To set up, you will need a high speed Wifi Internet and a smartphone on which to download the Logi Circle app. If you don’t have this, my advice is to return it now before you open the box. I have a long story leading up to my review. If you get bored, just jump down to the bottom paragraph to see the ending. If you like drama and adventure or experience problems with your camera want to know what to do, read on! I followed the directions to set up the camera while standing on the porch. It didn’t connect. I turned on the Location on my phone and tried again next to my Google Wifi mesh point. Still didn’t connect. Then I went online to watch the Getting Started videos and follow the directions on logi.com/circle2/setup. I had to go downstairs to the modem/router and primary point before being successful in connecting the camera. Though I wrote this in a short paragraph, it takes quite a while waiting and watching the light green circle turn before the error message comes up. I finally got it hooked up, named my camera, created my account, then waited some more for the software to update and the camera to restart. Like I said, make sure you have a lot of free time on hand. As I was positioning the camera, it fell and stopped working. WHAT?! I tried resetting it, recharging it, and reading through the community posts and information on logi.com/circle2/setup. No luck. I finally gave up and went to Warranty where I registered my product and files a warranty claim. Since I did this on a weekend, it wasn’t until Monday before I heard back from Customer Care. Amanda reached out to me, assigned my case a number, and asked me questions about my product. We emailed back and forth several times and she submitted my case for review. It was approved a week later and a UPS shipping label was emailed to me. I packed up the camera and mailed it off to California that very same day. It took 5 days to arrive and another few days before it was opened and tracked to my account. I did receive several calls from a customer care rep and numerous emails. I liked how they stayed in touch and on top of things. If you are not able to easily find the number to contact someone for support, here is the number I used 866-601-5644. Keep in mind the time difference on the west coast. But of course, things go from bad to worse. The wireless model was on backorder and I could either wait for it or settle for a wired model. I needed to review this as part of my agreement as a Tech Insider Network member and it was going on three weeks that my review was overdue!! BUT, I fell in love with the wireless camera and wanted that to use outside as a pet cam. Plus, if I got a wired model, that wouldn’t be the same a reviewing a wireless model. Here is the awesome part – the customer service rep asked the manager if they would send me the wired camera for now, but then send the wireless camera when it was back in stock – and that is what they did!! That small act of kindness made a huge difference to me, especially since my problems didn’t abate. I received a box of four wired Circle 2 cameras. I worked at getting one set up. For the life of me, I couldn’t get it to “add a camera” under my account. It may have been that I removed the previous camera, thus making my setup void. I can’t tell you how many times over the next two days I tried to pair the camera, trying something different each time. I kept getting the message: Setup error Check the following: Your camera is on; Bluetooth on this phone is turned on; Step closer to the camera (approx. 3 ft, no obstacles). I finally called the above number on a Friday and talked with a customer service rep for over 30 minutes. She tried walking my through what I had previously done, so no surprise, we didn’t get anywhere. She escalated my case for further help. Since it was the holiday weekend, I didn’t hear back until an email on Tuesday asking about my Internet, etc. I was feeling so frustrated and at the end of my rope and asked for set up support via the phone in my reply. This morning I was cheered up by the arrival of the wireless Circle 2 camera. It was a little different than the first model I received, but I wasn’t looking a gift horse in the mouth. Instead, I decided to use my iPod to set up the new camera. As first the green circle spun and spun. I restarted the router/modem and tried again. What do you know It worked! I proceeded to set up the wireless camera and watch the live feed. I then proceeded to set up two additional wired cameras. It was so easy. This was the way it was meant to be. Once I got them set up, I chose privacy mode to stream but not record. Watching the dog in the morning doesn’t require taped footage to review. It is so easy to toggle between each camera, to turn on/off the cameras from the app. And, I can speak into the app on my iPod and the dog will be able to hear me from the camera! I can adjust the microphone level to off, mid or high range and I can turn the speaker on or off. If I choose to record, I can filter by event and see all or high activity, review previous days and hours. There is the ability to set up voice integration with Alexa. Under camera settings you can choose smart alerts, field of view (ultra wide, wide or 180 degrees), resolution for the picture (360, 720 or 1080) – of course the higher it is the better quality, but the more space it will take up if recorded, night vision (this turns on automatically when it gets dark. The infared LED turns on to help illuminate the scene). Despite the long and arduous path I have had to get where I am, I am so pleased with these cameras now that they are working. The customer service assistance has been very good. My only recommendation would be to offer phone assistance like Apple has for iTunes. For that reason, I gave the Circle 2 Wired cameras a 4 out of 5.

    I would recommend this to a friend
    • Brand response from Logitech Customer Care
      Posted .

      Hello !

      Thank you for you review. We are happy you could finally set up your Circle 2 and you enjoy using the Circle app. You can find all the FAQs to help you make the most of your cameras on the following link : http://support.logitech.com/en_gb/product/circle-2-home-security-camera/faq

      We do offer phone assistance on top on email assistance. You can call us at +1 (646) 454-3200 for any questions.

      -Marion from Logitech LogiCC

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love this camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value easy to install good video quality and best if all can use outside love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Field of view, Night vision
    Tech Insider Network Member

    Rated 5 out of 5 stars

    What doesn't this camera do?

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech Circle 2 Wired Camera was a huge surprise right out of the box. It was set up and was running without issues in less than 5 minutes. Easy, simple, and limited technical knowledge required! PROS - Easy setup - Long power cable makes for easy placement nearly anywhere you need it without concerns about reaching AC power outlets - Powerful and easy to use phone app (Logi Circle) with many features and options - You can speak to people through the camera in the room via your app... VERY COOL FEATURE! - Water Resistant for outside usage/placement (Not to be placed in direct sunlight however) - Great view range (180 degrees) - Great clarity and quality (up to 1080p) - Great night vision clarity and automatic, 1 second, adjustment - Low profile and clean look doesn't distract from placement in any room - Free trial for Circle Safe Premium (full service) - Circle Safe Free offered free of charge for 24 hours of footage CONS - Wired may be frustrating due to the length - can be hard to hide all of it depending upon the location of placement - Costs for monthly access to Circle Safe subscriptions (Basic $3.99 monthly, Premium $9.99 monthly or $99.99 annual) This is an excellent option for anyone with kids or animals you want to check on. If you need to speak with them, just tap the talk button on your app and you can talk to them through the camera and they can talk back to you!! Or, if you set this up outside, talk to someone at your door even if your not at home! Great for safety or security! Water resistant as well! This is an excellent product! I love it and want at least two more for my home to cover the outside doors and porches as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will be buying more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 9 of these running on a 15 MB internet and they all work great! I love that they work with Homekit and other automation platforms. Best smart camera you can buy at the moment.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    It’s a hit and miss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes i love this camera other times when it goes off line it’s a real inconvenience. The picture is great and it does the job but getting it back online really sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and connect to the app. I got the window adapter and provided clear pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great HomeKit camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great HomeKit enabled 1080p camera. Easy to use and app is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    If the window is the only place

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re in an apartment and they do not allow camera installations on the outside of the building then this is for you. Any other camera is going to reflect off the glass at night and show nothing but black. This one works great through the window and you can buy a window mount for it but not completely necessary. I love this little camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great wide angle camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this camera to catch my roommate bringing over someone. I did and I caught someone breaking into my car, someone stealing my Amazon packages and the neighbors messing with my stuff they don't think it's a camera in my window and don't realize it can see them way on the side cause it's such a wide angle lense too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing the logi circle 2 I went with the nest outdoor camera, mind you that I own the logi circle for indoor (it's awesome) the reason I returned it because of the overall interface was not as good as logi circle or maybe I'm just used to it. On top of that logi gives you 24hrs free to view video. Out of the box it was easy installation the only down part of this camera is the fact that it's only 10 feet long in regards to the cable which is not enough especially if your using it outdoors. I ran a extension cable through the attic to connect the camera outside. Overall very satisfied with the camera. The interface is great, and the 180 degree view is great in seeing the entire driveway which is where I have it. I should have just gone with my instinct at the beginning and purchased the circle 2. Also note that the camera comes out of the box running at 720p you have to go to settings in order enable 1080p. Great buy for me! Hope this helps!

    I would recommend this to a friend
    • Brand response from Logitech Customer Care
      Posted .

      Hello Avas! Thank you for your review ! We are very glad you like the easy setup and the 180 degree field of view of the Circle 2.
      Did you know, that there is a waterproof extension cable available, if you use the camera outdoors?
      If you have ever any question, please contact us via email at [email protected] or call us at +1 (646) 454-3200 We are happy to help! Lukas from Logitech LogiCC

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Lasts as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Circle 2 I'm using. It works as expected. It will pick up people when close up. Have to pay for subscription to pick up people from a distance.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and the quality of the picture is very sharp. However, when aimed outside everything was too bright and couldn't make anything out. Great for indoors.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this camera is great! It has a 130゚ viewing angle in full 1080p HD. You can log into it anywhere. It does not take a subscription to save the files in the cloud for up to 24 hours. If you need more storage there is a subscription available. Only issue with this product, is that it does not support SD cards for native storage.

    I would recommend this to a friend
    • Brand response from Logitech Customer Care
      Posted .

      Hello ! We are very happy you enjoy using Circle 2. Circle 2 has a 180 degree field of view. Thank you for your input on the local storage : we are always looking for ways to improve our products and services based on our customer feedback. You can email us at [email protected] if you have any suggestions. -Marion from Logitech LogiCC

Sponsored