Customer Ratings & Reviews

Beat in terms of dust and pet hair cleaning..!! Could have been a fast cleaner..!! But nothing in market matches this in terms of cleaning..

Great Vaccum, very smart and cleans very well. Owesome unit

Neato D7 has been running pretty well since purchase. It's become stuck a couple of times but most often will get the job done. The zone cleaning can be finicky, ensure you pick up your rooms free of obstacles prior to mapping your zones the first time. When cleaning a zone make sure you don't have a lot of new furniture in the zone or it may get lost. If you just push the button on the bit to clean the house (don't use zones) it'll clean without getting lost.

I am kicking myself for not buying a robot vacuum sooner. This unit does an excellent job of cleaning my 1,600 sqft home on all surfaces (carpet, area rugs, and hardwood floors). My only gripes are with the app you use to control the unit. There needs to be an easy way to do spot cleanings right from the app. Right now you need to pick up the unit and place it where you'd like it to do a spot cleaning. I'd love to just pull up the floor plan on the app and touch right where I need my D7 to do a touch up. Still, this thing does a wonderful job keeping my place tidy all week long.

I had originally purchased D4 however that one doesn’t clean well and doesn’t have the side little brush to get the edges on the wall. Comparing the two, D7 is definitely worth the premium amount. It’s a premium vac, from the material to the battery life it offers. Everything with this vac is superior.

Does a great job vacuuming. You have to be careful as it will suck up everything, including charge cables, that may be on the floor. So we found it better to have it go to work while we are around. But if you keep your place picked up, it it is great to have it clean while you are out.

I have truly enjoyed having my Neato D7. it works very well, has a consistent wifi signal, cleans a variety of surfaces (rugs, sisal rugs, jute rugs, hardwood, and carpet) very effectively. it rarely gets stuck, and tends to clean efficiently. I have no regrets about this purchase

i like it but you have to make sure everything is out of its way loves to get caught in cords and curtains, it does do a great job cleaning

Love this already. It's actually a little mind blowing that this vacuum does what it does. There are more expensive ones on market but this thing is a beast and the most bang for your buck. It is truly a smart vacuum! You won't be disappointed, buy it.

Bought this primarily to get under the bed, but it does a great job on hardwood floors. Can use this on upstairs as well as main level. Would be more convenient if I had two bases. Battery lasts the 1 1/2 hours as advertised - tells me when bin needs to be emptied if it is still working. Nice product.

So far, very pleased with this robot vacuum. This unit has very good suction, is fairly quiet and navigates obstacles well. Once Felix (that's what we named ours) competes his cleaning it will show you a map of what he cleaned. We have two English Bulldogs and it picks up hair very well.

It cleans as expected. It does not always pick up in slots along rug area. So far pleased with results.

The Neato botvac D7 works great on most surfaces, wood, short pile carpet, and tile floors. If you have long thread rugs it will get caught on those but there is a solution! No-go lines allow you to block off areas and that solves any problem you have with the vacuum getting stuck.

I've had several Roomba pet series vacuums, and they always got pet hair tangled in the gears. This Neato got great reviews for pet hair and it hasn't disappointed! It hasn't gotten tangled gears once, and it does a very good job picking hair up. I like the mixed shape of square and round edges - it gets into corners better. It can also maneuver itself out of tight spots much better than Roomba since it can lift itself up to spin around. I'm very happy with this vacuum so far!

This is an average product. It cleans ok. I wouldn’t recommend it for large homes. Can get stuck easily. I sometimes have problems with it going from wood to rug surfaces. It will get stuck going up the rug. Can be frustrating. I would use only as a secondary source of cleaning, will not completely replace normal vacuum

After doing a lot of research, we decided on the neato D7 over the other name brands for vacuums. The biggest selling feature for me was that it actually "sees" its environment using lasers to scan and map out your home. The D7 can store additional floor plans in case you want to move it to another level of your home as well. The fact that it has a map of your home allows you to draw out no-go zones so you can prevent it from getting somewhere you don't want to go extremely easily, without having to put up baby gates or other sub-par ways of blocking it. On top of mapping, it is quiet enough that you don't mind it going around while you are home. Its dustbin holds a decent amount of dirt. The amount of suction it has compared to other robo vacs is also very good. Do your research online and I you will probably be led towards the Neeto series of robo vacs for the same price point.

This model is the bomb. I've had it for a long while now. It's very smart. Works extremely well. And will go over rugs just fine. It will work with cat hair as well. Larger capacity for it's container as well. Great product

The features, design, quality, performance, app and everything else about this machine is top notch. I was skeptical of all the gimmicky features it had, but everyone of them work and make this machine worth every penny! Well done Neato!

Neato is a great cleaning robot vacuum. This model can learn your house with one whole house cleaning run. After that run you can modify which rooms are which and then have the robot clean those rooms independently or grouped to your liking. You can even schedule them on a day and time and the suction power on those times. The brush bar can be a bit noisy at times, but it cleans hard floor and carpets amazing! It’s probably the best Lidar (laser-navigation) robot for cleaning carpets because of the stiff bristles on the roller. This actually cleans Low pile carpets better than Roombas since the bristles touch the carpets since the roomba rubber roller can only barely hover on the carpet fibers. Sometimes it can act a bit strange and seem confused but it is very rare. Overall great robot vacuum!

This robot vac is great. It spent about an hour and a half mapping our home out the first time it ran. After it was complete, the app updated a spec of our floorplan. The vacuum is now able to clean the floors in about 40 minutes ever time it runs. It works great!