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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1532 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the 12-Cup Coffee Maker's ease of use, praising its user-friendly design and convenient features like the removable reservoir. Many also rave about the delicious coffee it produces, with some even claiming it brews the best-tasting coffee they've had. While some users have concerns about the coffee temperature and brewing speed, the overall sentiment is positive, with customers appreciating its great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,532 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid, standard

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all a very nice coffee maker. There are 2 reasons why i enjoy this maker. Sturdy and design. The maker is sturdy. At a glance it seems a little compact but after looking closer it is actually a pretty thought out design. One thing that annoys be with coffee makers is that the actual peculating device (pump) inside is somewhat cheaply made, I didn't think that was the case with this maker, it actually seems to be a quality build. Secondly, the design. I think having a completely clear water reservoir is a cool touch. I have never seen this before. It usually has that transparent "guess" line. This reservoir leave no guess to the actual amount of water that is in the storage. I think this feature plays into why i am gaining more and more trust for this brand. All is very thought out about this sturdy futuristic coffee maker.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice coffee maker, with only minor flaws

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using this coffee maker for about a month and we really like it, but there are a few improvements that could make it better. Some of the things we love about the product are: - Easy to setup - Cleaning is very easy and parts can easily fit in dishwasher - Doesn't need paper filters - Stays hot for up to four hours Things that could be improved: - If you fill to 12 cups, it is right to the brim so you have to be careful not to spill - Not 1-button start, need to turn on and hit start - Would be nice to have backlit buttons None of the items above are show-stoppers, or even major annoyances, but little things that could improve it in the future. The timer works as expected to have a hot cup of joe ready in the morning. Overall, we like the Ninja Coffee Maker and would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee taste
    Cons mentioned:
    Leaking

    Rated 4 out of 5 stars

    Five years of the Ninja, and I bought it again.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this model. I like the finished coffee and the size is perfect for me. My first one eventually started leaving a pool of water on the counter. This one has leaked the entire contents of the removable water tank overnight once. I’m sure it was my fault for not making sure it was fully seated.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee taste, Programmable

    Rated 5 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a perfect job making coffee and I like the coffee maker of not needing a coffee filter. Easy to prepare the night before with the timer accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Coffee maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this coffee pot to upgrade the in-laws from their original coffee mate. The biggest concern was making sure they wouldn’t have issues figuring out how to use it. So far so good! I love ninja coffee makers but this was perfect for them, and it has the glass carafe which is a little more traditional than the steel one. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Programmable, Removable reservoir

    Rated 5 out of 5 stars

    Excellent, Well-Built Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this coffee maker to replace a 20-year-old Mr. Coffee unit (RIP, old friend), so I did my due diligence in researching for a new unit that could potentially serve me well for another 20 years. I settled upon this make and model, thanks to the rave reviews from previous purchasers, and, so far, I have been extremely pleased with my purchase. Once set up, I found that the maker is attractive in appearance, with black plastic and stainless steel trim, and a clear plastic reservoir. It's well-constructed and obviously built to last for years. I am particularly fond of the removable water reservoir, which is easily filled at the kitchen sink and then neatly mounted on the maker. (With my previous maker, I often managed to make a wet mess pouring the water from the decanter into the reservoir.) The brewing cycle is slightly slow, but the slower drip inevitably results in a superior brew. This unit comes with a permanent gold-plated filter that is effective for allowing the natural oils of the coffee to enhance the taste. However, unless you don't mind a significant amount of powered sediment in your cup, I would recommend you grind your own beans to a medium or course grind for best results. Otherwise, if you purchase your coffee from the store already ground, you might prefer using #4 cone paper filters to minimize sediment. This maker is programmable to automatically delay brewing time, plus there are additional settings for optimizing small batches and to enhance richness. The warmer plate will keep your coffee warm for 2 hours, at the default setting, but this time can be shortened or lengthened, if desired. A great product!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Reliable Coffee Talk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this coffee maker for 22 months and we absolutely love it! We love it so much that I decided to write a review for those of you who find yourself endlessly researching coffee makers! We haven’t had any issues with coffee grounds in our coffee, it’s easy to clean, coffee is consistently good regarding coffee/water ratio, and best of all, it’s still going strong! Highly recommend this one! Cheers ☕️

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Happy I bought it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this coffee maker. It is easy to use, the coffee tastes great, and I no longer spill when pouring into my mug. It is to see how much water has been added and it is easy to fill the detachable reservoir. The coffee tastes great. It has multiple settings and once you find what you like it is easy to make a perfect pot each time. It comes with a built in scoop but the scoop is on the small side so I use a digital scale to measure out a full pot of coffee. The smaller pots I sometimes make using their 1-4 cups setting also come out great. Easy to use the front panel for selecting how you are brewing. Since I make a large pot I use the stay warm feature to keep it hot longer. I had read that it emits a lot of steam at the end of the brewing cycle. It does seem to emit more than other coffee makers, but it is not at all a problem for me because it is on a counter in the open. Not sure if it would cause a problem for folks in some situations, so just making that observation.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee taste, Easy to use

    Rated 5 out of 5 stars

    Love My Ninja!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Ninja coffee maker for 2 months and I love it. Brews the hottest coffee I've had except for coffee shops! The water tank is easy to access and easy to see when pouring water in. This is the first carafe I've ever had that truly does not drip after pouring. And when you interrupt brewing to pour a cup -- there is no drip. Overall, very impressive. There are 2 things that are not ideal. One is there is no temp control for the burner -- I like to not keep the coffee in the pot on the very hot setting, but since I don't use that feature often I can live with it. The second is the buttons to turn power on and then brew button need to be pressed firmly and I have to hold the coffee maker to make sure it doesn't move back.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee taste

    Rated 5 out of 5 stars

    Best coffee maker ever!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brews the best tasting coffee i have tasted compared to others in this price range

    I would recommend this to a friend
  • Pros mentioned:
    Removable reservoir

    Rated 5 out of 5 stars

    Top Notch Coffee Pot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute LOVE this coffee pot. This particular design is amazing. Removable water reservoir to fill, to leaking from the lid when you poor a cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee taste

    Rated 5 out of 5 stars

    Perfect coffee maker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Everyone says i have the best coffee now!

    I would recommend this to a friend
  • Pros mentioned:
    Programmable, Removable reservoir

    Rated 5 out of 5 stars

    Removable Water Reservoir!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite features of this coffee maker is the removable water reservoir. It is so easy to fill, but the lid of the reservoir is removable and also makes it so easy to fill without removing from the coffee maker because it is so big. How many times have you tried to pour water in a tiny little space in other coffee makers? I love that the lid to the carafe locks in place, I love the rich brew feature. It is very easy to program. You can program to start in the morning by pushing the delayed brew button. It doesn't make coffee fast, but that should not stop you from buying this. I also love the warming plate, it does not appear that the coating is not going to chip like my Cuisinart did. Most of the parts are dishwasher safe. They give you a coffee scoop that attaches to the side of the machine, I don't use it because I have one in my coffee can and put it back in the can after use... It looks great on my counter! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, a great tasting drip coffee.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is the best coffee maker I have ever owned. Admittedly, I have always gone for the $20 Mr. Coffee makers in the past...I used to put up with all manner of leaking, buttons malfunctioning, lukewarm coffee temperatures, and, worst of all, the wretched plastic taste. I would always end up going back to the French press for the taste. I wanted something programmable and easy without sacrificing flavor. This coffee maker absolutely meets that need. I wake up to near pour-over flavor coffee every morning now. Here are my highlights: -Flavor: The most important factor for me. It tastes excellent and is customizable. I especially appreciate that not only can you select small batch, but you can combine this setting with "classic" or "rich." I typically only make coffee for myself, so this is amazing. Not many reviews seem to mention this, but the "shower head" spout is one of its best features. The water evenly drips through all parts of the grounds and is more comparable to the pour over method. More expensive coffee makers feature this, but not many in this price range. Nice! (I was a little worried that all the plastic inside (stainless steel only on the exterior) would give it a bad taste, but I am picking up no weird plastic taste.) Ease of Use: Very easy. The water basin detaches for easy filling, the parts are easy to clean, the buttons feel high quality, programming and setting the time works as intended. The coffee scooper attached to the side is pretty gimmicky to me, but can be convenient I'll admit. Build Quality/Design: Good, but not perfect. It looks nice, albeit a bit aggressive appearing. It might be too large for some crowded counter spaces as it seems to be moderately bigger than other 12 cup brewers. The stainless steel looks great, but most of the inside is sadly pure plastic. Luckily, it hasn't given off any weird flavors or smells. The biggest con: The steam. It is not a deal-breaker, but this coffee maker sure does steam a lot while brewing. And I mean a lot. It can be an issue if you are placing it right under a cabinet space, but it hasn't posed any problems for me.

    I would recommend this to a friend
  • Cons mentioned:
    Leaking

    Rated 4 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really liked this coffee maker. Brews quickly and easy to use. Only drawback is that it is not programmable to turn in and the water tank began to leak within the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cup of coffee

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went through a few coffee makers before we came upon this one. Love the look, ease of use and features, but especially the consistancy of a good cup of coffee! The removeable water container is easy to handle. The small batch setting makes a great couple cups of joe. And the self storing measuring spoon on the side is fantastic. I love this coffee maker, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Programmable, Removable reservoir

    Rated 5 out of 5 stars

    Ninja Coffee maker. Awesome Maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Coffee Maker! As many of you know temperature is a major factor in the quality of the taste of Coffee. This Coffee Maker cooks at a higher temperature then most Coffee makers brands that I have tried and I've tried a lot on the market. You can make 2 to 12 cups you simply select the button for small batch. It has a button for rich flavor as well and you can tell the difference! The reservoir pulls off and can be washed which I like as most Coffee Makers are fixed. It has a nice brass filter so no filters needed. You can buy paper filters if you wish at most any store. Has a timer so you can wake up to a fresh cup. Great Coffee Maker!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy to Clean

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My coffee pot went out on me. I purchased this as a replacement and have loved it. It is easy to clean and makes great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Removable reservoir

    Rated 5 out of 5 stars

    Best Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is only the two of us and we used our Keurig single cup more than anything. With winter upon us our company would drink more hot drinks than anything but our Mr Coffee quit working. So I went on a search for a new coffee maker and I found this 12-Cup Coffee maker. We own several Ninja kitchen products and love them a lot so why not their coffee maker. I really like the cone shape reusable filter and by the taste of it this makes better tasting coffee. The removable water reservoir makes it so easy and less messy to fill. If you want 1 cup of coffee this maker is the one for you. Most morning I make 4 cups but my Yeti cup will hold at least 3 cups so making 4 is great for me. There is a small batch button that makes 1-4 and this is what I use daily. As with most Ninja appliances there is a beep that alerts you when the coffee is done no matter if it is 1 cup or 12 cups. It will keep your coffee left in the pot hot for 1 - 4 hours depending on the time you set in the setting. I just left it on 2 hours. The lid may be difficult at first but once you get the hang of how the lid actually fits on the Carafe it is so nice. It kind of snaps on in groves and then locks on so there is no chance of it falling off. The coffee runs through the top and down a straw like device under the lid so it can distribute the coffee and flavor all over instead of going in one spot. One of the best parts of the Carafe is the spout. It is constructed so there is little to no chance of spilling while pouring coffee or dripping after pouring. I think it really works as described. The coffee is hot and with the warming plate on it will stay hot. If you make your coffee the night before and want it to start brewing the next morning at a certain time there is a delayed brew button for that. You just have to select that button and set the time. If you are like me, I forget when I last cleaned my coffee pot and the best part is after a couple hundred pots there is a clean button that will light up to remind you of this. The time is easy to set as well. This coffee maker has never let me down or disappointed me in anyway. If you are in search of a coffee maker this one is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delicious Tasting coffee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to say that it smells like plastic. I’m hoping that goes away. I brewed a pot of decaf with the bold function. It tastes so delicious. Setup was a breeze. Only thing is it takes about 15-20 minutes to brew a pot of coffee. So I set it to brew earlier for my delay brew time in the morning. I love the detachable water reservoir. Makes setup so much easier. I don’t think I would pay the $99 price. But I got it on deal of the day for $59. I like the beep noise it makes to let you know the coffee is finished brewing. So far so good. If the plastic smell doesn’t go away I will end up returning it. Other then that I found my new coffee maker. The coffee is rich and tasty.

    I would recommend this to a friend
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