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Customer reviews

Rating 4.2 out of 5 stars with 850 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are impressed with the X4 Wireless Headphones for their exceptional sound quality, comfort, and long battery life. Many users find them comfortable to wear and appreciate the adjustable fit. The sweatproof feature is also highly regarded, making them ideal for workouts. While some customers have expressed reservations about the design and ear tips, the overall positive feedback suggests that the X4 Wireless Headphones offer great value for their price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 849 reviews
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so I was training for the AC marathon and 3 days before the race my headphones stopped working,I had been training for 3 months with music and and knew I couldn't run without it so what do you do, go to bestbuy! They did an awesome job with my warranty and I got these awesome jaybird headphones that were easy to pair with my phone the sound quality was great right out of the box and they fit nicely in my ears and I love the fact that I could clip them behind my neck instead of under it,so I was able to run 26.2 miles with no issues and hit my goal of 3:30:15 thanks

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Excellent earbuds for running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The have not fallaen out or slipped no matter how sweaty or wet I've gotten from the rain. They fit perfectly and the sound is amazing!! I would definitely recommend you getting these if you use they to exercise!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are good all around whether you’re an active person or not. I had the X3’s before and got to the point where it was time to update. The only thing that was wrong with the X3’s was that the center control unit (plastic) was cracked. The X4’s have good sound overall and stay sealed in your ear. The App that you download with these is a good setup with helping you adjust the sound to your liking if you’re into that sort of thing. Otherwise they have a good default sound setting. Simply wish the control wasn’t plastic and possibly upgrade the chord, even though I haven’t had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    One of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These jaybird x4 are one of the best headsets out in the market, the sound is incredible and IPX 7 water rating is awesome with up to 8hrs Of battery life it's really good compared to the common 4to6 hrs of battery life. Now as far as materials and workmanship I still haven't had any problems but some people report in similar models of jaybird falling apart as of time being everything looks good still. Overall that's why I gave these a 4 because I can't speak on the materials and workmanship of the product since I have bought them in the holiday, but so far so good: )

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones secure through a range of workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an additional set of headphones. I was so impressed with my X3 performance and durability (forgot them in workout shorts, they made it though the wash and work perfectly!) that my only choice was the X4. The sound is excellent. They can handle all the sweat you can throw at them, and they stay secure through a wide range of workouts

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Design

    Rated 5 out of 5 stars

    Best headset for active wearers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets sounded great and stayed on during all workouts. They stick out from your ear but don't feel obtrusive. Doesn't last 6hrs and wish it had magnets to hold around your neck when not using. Otherwise you can clip to the back of your shirt. Clip works but felt like you can lose them easily. Overall best headset I've found. Bose app not very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Jaybird Has Done It Again

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have come to love Jaybird's wireless headphones. I previously purchased the X3 headphones but I unfortunately lost them at the gym. I was excited to see the X4 on sale at Best Buy, the sound quality and durability of these are excellent. The App helps to create a custom sound experience for me. These headphones are excellent for working out. The only negative about these headphones are the charging port, because of its unique design purchasing a replacement can be difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy, great battery life, good sound Wish the mic for phone calls worked better and didn't pickup so much background noise

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Wore them 5 days a week, lasted over a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. I used these everyday for over a year at work. Good thing I got the Best Buy replacement warranty because soon after the year mark one side of the headphones started to cut out. Not sure if it was because of how I was wearing them or if it was the travel pouch that comes with this product. Most likely it was just due to bending the wires. Other than that great product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since the first jaybird x models came out, I have always had great sound quality. Now these jaybird X4's finally come with a rating for dust and water. This great for a person just like me who is unfortunately rough with items. I like to take my jaybird X4's everywhere and stuff them in my pocket! So with the dust and water rating I know they won't get damaged. The only thing you have to do is to change out the tips. I even get these new sport tips from comply here at Best buy. The comply tips are the only thing I have to worry about. I do warn not to lose the charging dongle. It seems like something that can be easily lost if you misplace it. The jaybird app that comes with this, is okay. You must mess with the app to find what's best for you. Unfortunately, the app will start your sound quality at a flat setting. But once you learn the app and register your jaybird X4's, then the same jaybird sound quality comes back!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Always a hit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing. They are so comfortable and hard to notice when you are wearing them. The sound is quite impressive and the battery life is the best that I have seen from a small device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Headphones For Active People

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat the quality and sound of Jaybird! I've gone through probably 20 headphones in 10 years and I'm extremely picky. I want something that is durable, has great sound, and stays put while in the gym and running outside. Once you find the perfect ear attachment fit for yourself and loop the wire around your eat these things stay on during box jumps, kettelbell swings, and trail running! I have tried JLab which stayed put but lacked good sound quality. And Beats were the absolute WORST! Terrible sound and they fell apart after less than 6 months of use! This is my second pair of Jaybirds, not because the previous ones broke, but because I wanted to have an extra pair for my other gym bag! Don't think twice, get these headphones!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Great sound, easy to connect, ear tips are meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the X4 at least as much as my previous X3 except the ear tips. unfortunately, Jaybird took a different direction and missed the mark. The ear tip selection is now less functional as they do not stay in the ear and are less comfortable than the tips included with my X3. X4 have great sound and connect effortlessly to my PIxel2. Bring back the old tips and you get 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Husband loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband had originally bought the X3 for his birthday, he loves researching products and it fit the bill. After lots of good use the X3's finally began to experience issues and the time to upgrade arrived. Absolutely loves the sound, the bass is deeper, the highs are more precise. Battery Life is about the same as the X3 which gives him a whole day of use, generally charges overnight Charger system is essentially the same as previous, do NOT lose it for dongle is expensive to replace Wireless reach is a LOT farther than the X3, he can leave his phone in the house and walk outside to throw out the trash and still not disconnect (20ft?) Phone app is great to choose your sound Overall 5 stars! would definitely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair by this brand; I purchased these on sale and I'm pleased, sound quality and battery life is pretty good however I wish the charger was not unique to the product. Clothes clip is nice to have to avoid accidental loss, works well with multiple devices; customer care team member was nice and accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    The app makes things better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little underwhelmed when I first used these, the sound was just a bit too flat for my liking. But after I began to play with the app and equalizer, I am very pleased with the sound quality. The fit is nice, the cord management is helpful. I haven't tested the water resistance, but it feels good knowing that these have an improved IPX rating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sports In Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your primary interests are the sound and your earbuds being sweat/water proof then these are the best hands down. The only ones to compete with these are the Jaybird Tarah Pros. The main difference being that these are in ear and the Tarah Pros are not. If the X4s had a braided cord and magnets to connect the buds when not wearing them I’d say they would be above the Tarah Pros. The sound is incredible once you tweak them with the app. The short cord could be a minus if you prefer a longer cord like the Beats X. The clip helps keep these from falling and losing them. I suggest using some comply foam tips for the best results for passive noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Lopsided performance to durability ratio.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: Excellent sound quality that is customizable through the Jaybird app with a pretty extensive curve-based EQ. Volume can get pretty loud with an adjusted EQ, which is nice. Ear tips and wings provide enough options to perfect the earbuds’ fit in your ears no matter their shape. ---- The bad: Build quality. These headphones claim to be waterproof/sweatproof, but the contacts used to charge the headphones get gunked up fairly easily. This is the third pair of Jaybird headphones and the second pair of X4s that I’ve owned. I had a pair of X3s that lasted for about two years before they stopped charging, but I only had my first pair of X4s for about four or five months before running into a similar problem. The metal contacts on the back will inevitably get clogged up with sweat (especially if you sweat a lot like I do while running in the Georgia summer heat/humidity). Once this happens, you’ve got to meticulously place the headphones on the proprietary charger in just the right way to ensure that they begin charging, which can be a headache because I probably have spent more time after getting home from a run making sure that my headphones were actually charging than the time it takes to charge them. (I’m kidding, but it feels that way sometimes.) On top of that, I purchased the Geek Squad protection plan for $20, but upon using it on my first busted pair, I was made aware by a store associate that I would need to purchase another protection plan to continue coverage. I have since bought a different brand/style of headphones and I don’t intend on returning to Jaybird just to save myself from the headache of having to possibly return yet another pair of X4s in the next month or two. -- Overall: If you use these for light exercise or non-cardio activities, they could very well be great for you. The sound quality is very good and they can hold a pretty long charge. Unfortunately, if you are prone to sweating a lot or live in a climate that induces excessive sweating, these are not the headphones for you. Exercise caution when purchasing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality for earplugs that stay in my ears for all runs and workouts. Like that I can take them out and lay across neck in busy urban area and then pop right back on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, not so great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these is great! User friendly controls with easy connection to my phone. Not a fan of the fit - I've played around with the different sizes of ear tips to no avail. However, the sweatproof feature has been awesome! The cord can get looser throughout your workout though if sweat gets on the cord.

    I would recommend this to a friend
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