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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 70 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the R500 Presentation Remote's user-friendly design, praising its simple setup and ease of use. They also appreciate the convenience of its Bluetooth connectivity and the effectiveness of its laser pointer. The remote's impressive range is another highlight, allowing users to move freely during presentations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-70 of 70 reviews
  • Rated 4 out of 5 stars

    Not what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek but it did not work out for what I needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, just plug in to the computer and use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy tool for presentations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dongle plugs into usb Can also work with Bluetooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow to link, but once it does, it works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it were a touchpad instead of a button in the middle...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for a professor, as a present... very easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but has some issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install software. Not sure the bluetooth dongle would install. Very little documentation for help and installation. Worked fine once installed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall, just ok. Nothing great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spotty on the range of the device. I was operating the device at approximately 20 feet away and was not able to click to the next slide.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get the remote to operate as advertised. The instructions were minimal and incomplete. I would recommend purchasing a different universal remote.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Distance

    Rated 1 out of 5 stars

    Make sure you can return it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t reach the distance it’s advertised to reach.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, sorry to hear that you are unsatisfied with your R500 Presentation Remote. We are always looking for ways to improve our products, so we appreciate your review. In ideal situations, the R500 Laser presentation remote can operate up to 65 feet (20 meters) with the receiver in clear sight of the presenter.If you’re not getting this distance: 1)Make sure the battery is good 2)Make sure the R500 USB receiver is plugged in properly. 3)Make sure the USB receiver and the R500 remote are in direct line of sight of each other 4)Make sure there are no wires or dongles connected close to the USB receiver. 5)Try connecting via Bluetooth
      6) Move devices such as cell phones, radios, wireless routers, microwaves, and other devices that emit radio waves or could cause radio interference (RF) away from your work area. To determine if your environment is causing shorter than expected ranges, try using your Spotlight presenter in a different environment to see if the distance improves. I hope this information was helpful. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech

  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright it for a case (surgery) to demo surgical requipment, need something smaller,I haven’t opened this item and may return it, looking for a pen like laser pointer.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear you do not like the size. Thank you for taking the time to write this review, we appreciate the feedback.

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