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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5568 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the OfficeJet Pro 9015's print quality, ease of use, and relatively easy setup. Many appreciate its wireless capabilities and compact size, finding it a good value for the price. However, some users note that the printer can be noisy and the paper tray feels somewhat delicate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 5,568 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good printer. Easy to set up, looks good, fairly compact. Air printing works well, so I now have more flexibility for printing from various devices. The ink cartridges are different than others I have used and are less prone to drying out or clogging up when there are long periods of no printing. Even though this is a higher capacity printer than I need, eliminating all of the wasted ink by running my old printer through print cartridge cleaning cycles makes a big difference in ink consumption. The jury is still out on the HP Instant Ink program. My printing is erratic, so it's hard to know the right number of monthly pages when selecting a subscription plan. However, under the Instant Ink subscription program, a page is a page, the cost is the same for black & white or heavy color usage. It's nice not to worry about the higher cost of color printing. The six month free trial is definitely worth it. I am leaning toward keeping the subscription when my free trial ends.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Reliability

    Rated 5 out of 5 stars

    Run - DON'T WALK OR WAIT!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG Run - don't walk - to get this printer. I operate a small home business (notary and business services) and the printing with my HP OfficeJet Pro 9015e is p-h-e-n-o-m-e-n-a-l - and the printing is spot-on! It's compact and I haven't had any connection issues. My clients' work is printed smoothly, quickly (color and black/white) and the images are beautiful and vibrant. I've been operating my home-based business for over 11 years and I've had printers that printed but never of this quality and reliability. Like I said, RUN - DON'T WALK to purchase this printer; you will not be disappointed! NOTE: I was going to purchase the ink cartridges separately but decided to stick with the HP InstantInk Program. In the long run my printing needs are being met without interruption to my clients' expectations and the ink cartridges I've been receiving are new - not recycled.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer and I do recommend it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer the price is really good I did sign up for instant ink at time up set up my first shipment of ink is on the way. This is my third HP printer my last printer I had for over 8 years worked fine for years and over 20,000 pages were printed. I still would have that printer but I decided to buy cleaning kit for the print head and after that it didn't work. I did read up on how to take care of these printers and come to find out you should not let the ink totally run out because it will dry up and block the printer head outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my last HP printer for 12 beautiful years, the time had finally arrived for an upgrade. So far so good. I’ve had the printer for about a month and no complaints. Works great, setup was quick and easy. I’m truly satisfied with my recent purchase. I love the convenience of having the ink shipped directly to the home. I also appreciate the size, this printer is a lot smaller than the previous HP 8010 but we are talking over 12 years ago! Quality Product Convenience for replacing ink Easy setup. It’s a win for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Love My new HP and Instant ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Only had it a short time but so far it was sooooo easy to set up! Had no issues at all with the set up and usually In the past I have ended up having to call HP to get setup’s done but this time it was a breeze! It has been working great and love the free free cartridges for 6 months and I have signed up for Instant ink to continue. Don’t have to worry about ink running out or if I print in color or not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    HP OfficeJet Pro 9015e

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this printer!! It is so easy to setup and it is so easy to use!! I love using my iPhone to print wirelessly from this printer, it is just so easy to do!! Also, I love receiving my ink in the mail because the HP printer keeps track of when you need more and it’s a very cheap monthly subscription!! You can’t go wrong buying this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    THE BEAST 9015e

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far is the best "at home" office printer I have ever owned. This HP 9015e replaced an older model HP 4600 series and is a beast. In fact her name is "THE BEAST" when selecting in my printer name list! Love her so much She runs quiet, fast and might I mention the photo prints that are unbelievably great for at home printing! Bonus, when I purchased was free ink for 6 months too : ) I will be purchasing another one for another location. Thank you HP for such a great lil machine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent in everything

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great no problem and easy to use. Excellent results. Easy to change cartridges. Thanks Best Buy! You never let me down!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prints art cards & labels - easy, great results

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for printing my handmade art cards and labels for my bath & body products. The water resistant pigment inks do not smear or run. Scanning is a breeze with HP Smart. Plus, I don't have to worry about ink replacement with Instant Ink - the 6 months free is a bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Office Jet 9010

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer, scanner were just what I was looking for. Very easy to install. Makes great copies

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Hp makes easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer good quality and easy to use and my family used every day

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints super fast and very easy to setup! Way better than my last hp which is now in the trash. Love this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home office printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer along with the HP software has worked out perfectly fine for my needs. It does pictures well, scans great, and connects to all my devices (phones - Android & IOS, tablets, PC, and Macs). It gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it's great quality printer. Can print both A4 and A3 at your choice. An excellent printer for printing photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP and their smart app makes a great value to me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printers are better now with their smart app! I have been using their printers for over 30 years. They are easier to install - intuitive to use and reliable. And now their ink program makes the cost much more affordable and easy. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Easy setup and Clear printouts. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Professional less wires simple to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow First thing HP makes that we like. This OfficeJet Pro All-in-One Instant lnk Ready Printer Is the best printer ever made. It was up and running 5 minutes after I open .This Professional less wires simple to set up Printer . This has been working excellent printing but we would like to learn how to scan with it. Got manual?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IT'S A GREAT MULTIFUNCTION HP PRINTER. GREAT DEAL

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected since all I have ever bought are HP printers. I especially like that this one has a much smaller footprint than the other HP multifunction printers I've had. It leaves a lot more room for my modem, wired phone, and answering machine. The main problem I have with this one is the same as others have stated. HP put a flimsy output tray back on this one. It holds ok. Luckily, I won't be doing any heavy print jobs anymore. I also opted for this one without the dual paper trays since it was cheaper and I no longer need a lot of legal sized printing either. The small screen takes a bit of getting used to as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent product! Best quality for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Best quality for price. I am not sure which one is more better the print quality or scan quality. you can sign up for hp+ and can get one set of ink refill free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prints great pictures!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using HP computers and printers for years. I love the way this one works. My pictures come out beautifully every time I print!

    I would recommend this to a friend
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