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Customer reviews

Rating 4.4 out of 5 stars with 5568 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the OfficeJet Pro 9015's print quality, ease of use, and relatively easy setup. Many appreciate its wireless capabilities and compact size, finding it a good value for the price. However, some users note that the printer can be noisy and the paper tray feels somewhat delicate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 5,568 reviews
  • Rated 5 out of 5 stars

    Prints great pictures!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using HP computers and printers for years. I love the way this one works. My pictures come out beautifully every time I print!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great to have Best Buy in my community

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for our small business. Best Buy made it easy. Overall very satisfied with our new printer. Always connects and performs as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Office Jet Pro 9015e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a great printer and so much more. I've been able to print documents and scan documents to my computer, very easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing printer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a great printer. Print quality, the printing speed and the quietness are incredible. The ease of connectivity and wireless printing is great, set up was fast and easy, the convenience of the HP instant ink and paper subscriptions are well worth it and awesome and no more shopping for ink and paper. The only downsides are that there could improvement with the quality of the photo printing and how long the inks last longer than it does. I would definitely purchase again.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    HP - OfficeJet Pro 9015e Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is a good size but makes a lot of noise when printing. Unfortunately, we cannot scan directly to our emails

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    a solid no fuss workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid no fuss workhorse. It isn't church-mouse quiet but neither does it need to be. It well worth the asking price.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    Never again / Beware Instant Ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 13 months ago. Huge mistake. I should have gotten another Brother printer. BEWARE INSTANT INK. A huge scam. The printer locked me out/would not let me print after the credit card on my Instant Ink account expired. The subscription’s are expensive. If you get a cheaper subscription and print over your subscriptions’s quota, you will pay a large fee (see picture). Also the device will not accept off brand ink. Today, after a paper jam, pieces of the device fell out when I opened it. No more. I just purchased a Brother. HP is the John Cougar Mellencamp of printers. They are the worst.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect home office printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this printer. It prints fast enough and the prints are high quality. Perfect for my home office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Nice printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Effortless to set up. Good quality scanning

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Very fast, quality print. Wireless interface is fast and seamless from laptop or phone. Support software is helpful, easy to use, intuitive. Instant ink program is very efficient. Love the scan software interface. I moved from an HP Laser printer and I'm very happy with the ink. Everything is less expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Durability and excellence for my home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was a fantastic compliment to my home office. It provides quality at every task

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer! Easy set up. Switched over to HP smart and was sent ink! Excellent for a small business!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great printer for home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to be able to work from home efficiently due to the coronavirus outbreak, and it’s a very good one at that. It prints and scans well via wireless connection. The only thing I wish was easier would be the scanning process. You have to open the app on your desktop every time you want to scan something. Maybe I am doing it wrong and have to explore it a bit more but this has been my experience so far. Regardless, it’s a great printer and serves its purpose well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP-OfficeJetPro 9015e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very practical printer, quite efficient in toner, quite fast in black and white prints, and the colors are super sharp

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    decent printer overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features of print, scan copy and fax. Yes faxing is possible using the hp fax service using h hpsmart print app. Minus one star though for photo print quality, Not the best if your looking for hd studio quality prints. And Also I’ve had a few jams after loading paper and also different sized photos sheets. HP could have done a better job with the tray. It’s easy to assume the paper is loaded correctly with how the tray was designed, but once the printer begins to feed on the sheets if not placed correctly, it can easily cause a jam

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with the printer. But did not like the fact that there is online insulation only. I'm kind of a paper/picture instruction learner and not to keen on doing everything on line.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. It almost runs itself, and so many functions.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy instillation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up and installation on n my Wi-Fi network.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 3 out of 5 stars

    Wouldn't buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is ok, it was a bit difficult to set up and the paper tray does not come out far enough so the printed sheet buckles and multiple pages fall off the tray.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    My Hp Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer. It functions well to my need both print and scan

    I would recommend this to a friend
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