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Customer reviews

Rating 4.4 out of 5 stars with 1402 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the A40 TR Wired Gaming Headset's exceptional sound quality and comfortable design, also noting its customizable features and compatibility with multiple platforms. However, some users experienced difficulties with firmware updates, setup, and microphone functionality, while others felt the price was too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,402 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones for gaming they sound amazing & you can hear ever footstep!. I use them on my pc for gaming & I couldn’t ask for better sound. The mic also sounds amazing for headphone mic. I recommend highly 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Still the king

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding headset although setup is fairly annoying. Word of advice, run the optical audio out from your television or monitor into the mixamp as your audio source. Otherwise, your sound will be garbage as modern headsets now encode their audio via USB which sounds awful. Running your audio source as I've mentioned will give you the sound you remember from Xbox 360 with these cans but on your Xbox one

    I would recommend this to a friend
  • Cons mentioned:
    Firmware update, Price

    Rated 1 out of 5 stars

    DONT IGNORE!! Buyer BEWARE !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As many others report, needs firmware update that doesnt work. Even when manually installed. I have an xbox and these are useless out the box, as it needs the firmware update immediatley and its unable to install theough Astros own insteuction of using their software. I Will be returning asap. For so much money im extremely disaapointed. Astro is taxing for products they know dont work. Please save uour money and time !!!!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unexpected! In order to help you effectively, please provide your information to our support team by emailing [email protected]. Name – Email address – Country – Product name – Brief description of the issue –

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headset lasts years too!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and works great with both your Xbox and your PC!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PERFECT FOR SERIES X!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased the Arctis 9x, but it was HORRIBLE! After that I gave the 7x a try cause ppl are praising it, but it Sucks!! After that I decided to pick up the A40 TR…updated the amp with my pc and oh boy!! This headset is AMAZING!! I will never go back to anything else. This is my first Astro headset and I absolutely love it!! Have it connected via Optical from my TV which sounds way better than using the USB connection. Im blown away! If you are looking for a headset for your Series X, look no further! You will not regret this purchase. I also recommend purchasing the A40 Mod kit..makes the headset even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again and again!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro A40s are the best headset I've ever purchased. After owning one for 7 years it was finally time for a new headset, and I found myself going right back to Astro! Very reliable, amazing surround sound, great durability, would highly recommend to anyone looking for the best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Build Quality and Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned many Astro, Turtle Beach, Steel Series, and others. Nothing compares. Great quality and superb sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super impressed this was supposed to be a plug in and go headset. After trying to figure it out for two days and dealing with my son’s disappointment I finally found a YouTube video. Turns out my sons Xbox 1 s is an older version and you need an extra cable that you have to buy separately. Let me save you some headache, you need a TRRS cable. If you don’t have this it won’t work with the mix amp pro. Which was the whole reason I bought this headset. It’s the best of the best right? It didn’t even come with instructions or anything that says you need that extra cable. Not to mention you have to plug this into you PC and update it before you can use it.... it was a huge frustration with nothing telling me what to do or how to do it. We ended up skipping the whole mix amp pro and plugging the headset straight into the controller. This works and is easy but it completely defeated the whole mix amp..... good luck to the next buyer!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are what I've been wanna get for the longest time and I got them now and I love them alot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Series X mixamp issues due to no optical port

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three stars only due to the unfortunate circumstances that the mix amp doesn't work well with Xbox series x. It took a few days to figure out why the mix amp needed to be unplugged and replugged in each time I came back to play, even after updating firmware to 36797. To save you time, you may have to get an analog to digital converter with an optical port, not a digital audio converter, and directly connect it to your monitor through the 3.5 mm Jack. I called Astro/ Logitech and they were no help. However, Microsoft was very patient and determined that the mix amp was defective. Unfortunately, even after returning the set for a new one, the problem still was not solved. I had to spend another $18 for the converter in order to get the sound I got with the Xbox One through the mix amp. Also, connecting it this way does not allow voice chat, I am still working on this. The monitor I'm using is an MSI Artymis MPG 323CQR. Having no optical port included with the series X causes this problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Firmware update

    Rated 1 out of 5 stars

    NOT FOR NEXT GEN CONSOLES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has potential to be an amazing product but the fact or the matter is, it does not work for next gen consoles. There is supposed to be a firmware update however the update gets stuck! I have tried on 6 different pcs including 2 laptops, and 2 different macs including 1 MacBook and one desktop. There is no support from logitech I will be returning this item. If you have a next gen console do yourself a favor and stay away. If you are previous gen then you are in luck.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your valuable feedback and inputs. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.

  • Rated 5 out of 5 stars

    Top tier headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've purchased so far! Great design and great experience so far!

    I would recommend this to a friend
  • Pros mentioned:
    Mix amp, Sound quality

    Rated 5 out of 5 stars

    Mix amp pro all the way!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset i have ever owned. Love the mix amp!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing headset! it is worth the money! Mixer is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, I had the older A40s with mix amp, these feel lighter and only require USB which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this headset best on the market those in the A50s it’s a shame that Microsoft and Sony remove the optical port

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Game Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this Headset so far so good one of the better ones on the market ohhhh did I mention you can customize awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had issues device will not work with my xbox have contacted astro and logitech they said it was a issue with the hardware now havent heard from them for 2 weeks

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unexpected! In order to help you effectively, please provide your information to our support team by emailing [email protected]. Name – Email address – Country – Product name – Brief description of the issue –

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the artic pros before this headset and this headset competes with that one il ove the amp on the a 40

    I would recommend this to a friend
  • Cons mentioned:
    Firmware update

    Rated 1 out of 5 stars

    DONT BUY ASTRO A40

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT BUY ASTRO A40 you can't update by this date. the command center its garbage. please don't waste your money!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We truly apologize about the experience and it's surely not what we expect to deliver. In order to help you effectively, please reach out our Astro support. https://www.astrogaming.com/support.html

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