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Customer reviews

Rating 4.5 out of 5 stars with 2881 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer for its convenience, versatility, and space-saving design. They appreciate the ease of use, the ability to brew both regular coffee and single-serve K-Cups, and the compact size that doesn't take up too much counter space. However, some customers have concerns about the small water reservoir, durability issues, occasional leaks, and instances of the machine stopping unexpectedly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,881 reviews
  • Pros mentioned:
    Single serve

    Rated 5 out of 5 stars

    Perfect duo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! I can make my decaf pot and keep it warm and my husband can make his one high test kcup! Perfect duo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee Bar Hit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker! Wish I would have ordered 2!!! I bought this coffee maker for a coffee bar I was setting up at work in my office! It has become the “water cooler” of our office. Love the fact that you can make single pods or a pot. Some of the reviews I read complained of the pot dripping when pouring coffee from the carafe. They must have fixed the design because we have none of those problems. LOVE LOVE LOVE this Keurig! The coffee brews up rich and flavorful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best machine so far for carafe/individual.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this machine so that we didn't have my big BUNN single cup and my spouse's carafe maker hogging up all our counter space. We have little counter space, and our cupboard's bottoms come down quite far and this machine fits in there perfectly. Yes, we have to slide it out to refill the water or put the k-cup/grounds into filter, but it fits under the cupboards when none of the others did. This machine sits 12.75 inches tall, our counter to bottom of cupboards is 13.5 inches, but we have a pull down connected under them that reduces it further to 13.25 inches. Cutting it close, but works! It is also quieter than either of our individual machines were, and there are no leaks. The carafe doesn't drip along when pouring like a lot of carafes out there do, so no clean up needed after spouse unless cup is knocked over (WINNING!) The only thing I wish it had come with automatically was the reusable coffee ground filter for the carafe side and the water filter setup for in the water reservoir. Other than that, it has been an awesome machine and we use several times every day (BIG coffee drinkers here!)

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for taking the time to leave such a detailed review. We appreciate your feedback! KeurigCare

  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for when you need a quick cup with the pods and when to have a 12 cup pot when your not in a hurry and like to mix your ground types. My dad likes to mix what grounds he uses and i use the pods when I'm heading to work. Its easy to put water in. The tank is removable so you can fill it at the sink. You do still need to use filters on the pot side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few Keurigs and this one is the bomb! They nailed it for everyone that loves a single cup of brew or wants a pot of joe! No joke this is the one for anybody! My yeti 20oz mug fits as well! And i love that i can just run hot water for my tea!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keurig duo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new Keurig as my old one broke. I purchased this Keurig Duo, not only is my coffee coming out hot but I could also have the combo to either use a single serve or use the coffee pot for guests instead of relying on a single serve as the other Keurigs. I highly recommend this Keurig for everyday use. Also recommend getting the total tech membership for protection on any products like this.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your Keurig! Thank you for taking the time to leave us your review. Happy brewing! KeurigCare

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and excellent price got on offer at $99.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DuoTastic Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to brew a whole pot of coffee in the morning and then do a single cup later in the day. The Keurig K-Duo Essentials Coffee Maker is easy to use. It holds a lot of water in its removable 60 oz reservoir, and you don’t have to wait until it heats up to select a brew size for your K-Cups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Single/pot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product - I can choose to have either a single cup or make a 12 cup pot - it is such a space saver and looks good on my counter

    I would recommend this to a friend
  • Pros mentioned:
    Single cup

    Rated 5 out of 5 stars

    Love my coffee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes some of the best coffee I've ever had. So convenient with both single and multi brew.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Less Space more Coffee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it’s quick it’s quiet it’s easy to use. Two n one and the coffee comes out hot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase in awhile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the ability to either have a quick cup on my way out the door to work, or relax and share a pot with the wife on the weekend. Hitting the strong button really does add that extra zing, and cleaning and refilling are easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for me!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace my older keurig, we have company a lot who tend to use all my pods drinking multiple cups. so this is perfect, they can brew an entire pot with grounds rather than using a lot of pods. I am typically a one cup & done person.

    I would recommend this to a friend
  • Pros mentioned:
    Multi-function

    Rated 5 out of 5 stars

    Best Investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works perfectly for both brewing and kcups!!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review Joel. We're glad you're enjoying your K-Duo coffee maker. KeurigCare

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee machine. Love the versatility, sleek look, and ease of use. Now I have my own little coffee bar. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    stopped working 1 year 3 months after purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoyingly, this coffee maker stopped working after only a 1 year and 3 months.. Since 3 months past warranty, Keurig won't replace item and offered a 25% discount towards a new one. I am EXTREMELY disappointed with this purchase as coffee makers in the past have lasted 5-10 years. On top of this issue, we mainly used k-cups side, which made an ok cup of coffee, but I never felt that the carafe brewed a very good cup of coffee. It also cannot use a gold filter so that's yet another annoyance, you need to use paper filters which I think changes the coffee taste. Overall very disappointed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Keurig duo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease and convenience of this machine! Easy pots of coffee in the morning and convenient cups of whatever hot drink I want in the evening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marriage saving tech (also space saving)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated to see my coffee maker and my wife's Keurig on the counter together. I told myself, I wasn't going to budge on my coffee maker and she stood her ground as well. Finally I found the Keurig K-Duo! It saved our marriage! The unit works FANTASTIC, Looks sleek and is easy to use. Can't be better than a relationship saving coffee maker. Now, we must overcome who was first at the counter to make their coffee!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're delighted to hear that you both enjoy your K-Duo! Thank you for having us a part of your family. Happy brewing! KeurigCare

  • Rated 5 out of 5 stars

    Very good coffee machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coffee machine. Good price! I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, fast, and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Brews quickly and it is nice to have the ability to make a pot and a single serve while the pot is still being heated, as my husband likes half caff and I went a bit more pick me up. Only change I would like is a cone shape filter instead of the basket shape as it brews coffee a bit stronger with less product.

    I would recommend this to a friend
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