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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1532 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the 12-Cup Coffee Maker's ease of use, praising its user-friendly design and convenient features like the removable reservoir. Many also rave about the delicious coffee it produces, with some even claiming it brews the best-tasting coffee they've had. While some users have concerns about the coffee temperature and brewing speed, the overall sentiment is positive, with customers appreciating its great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,532 reviews
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Good looking but standard coffee machine

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent coffee machine for big brews for small office or heavy drinker of brewed coffee. It is bulky size plus, does not have “over the ice” for hot summer days which comes in very handy. If you expect dark, rich and concentrated flavor from the “pods”, this machine is not suitable for you. This could be viewed as a little upscale version of Mr. Coffee. In the attachment comparison with same ninja brand but model "Ninja® Coffee Brewer with Auto-iQ (CF021)" Rated based on the availability of basic functionality for coffee brewing at msrp price point.

    I would recommend this to a friend
  • Pros mentioned:
    Programmable

    Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked over all the coffee makers Best Buy had stock before making my purchase . My husband drinks coffee all day everyday . So I had to make sure I gave him a gift he would use and like. This coffee maker keeps coffee hot for a long time more than other brands. He really likes he can set the timer so it can brew for the next morning . His mom liked it so much she bought one , she said her coffee maker doesn’t keep her coffee warm. The glass is easy to Clean. It doesn’t take too much space. Like the little measuring spoon. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Removable reservoir

    Rated 5 out of 5 stars

    Great coffe maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffe taste good. I just dont like that it makes too much noise when its brewing the coffee. It's easy to clean n water reservoir is great. I can see the numbers

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker! Everything comes apart easily to be cleaned, and comes together easily after!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more than I expected from this coffee machine, easy to use and quick fresh coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Programmable

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched a non paid youtube review and made me decide buying this one. It's just perfect. Ninja brand does a good job with their quality and support. I have two products from them and i'm extremely satisfied. This coffee maker makes a good amount of coffee to last over the day, also it's programmable, has a reusable filter but you can use a disposable one. Easy to clean. Keeps coffee warm for 0.5-3hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker - the removable tank for the water is very handy to fill with filtered water from my refrigerator. Using the filtered water reduces the frequency of having to clean the unit. I would recommend including the Geek Squad protection - we have used it a couple of times with this product as the product seems to fail within months of the warranty expiring.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee taste, Removable reservoir

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this coffee maker for a few days but love the results! I find it makes better coffee than my Cuisinart did. I just use the classic setting but the coffee tastes rich and smooth. Setup was easy and the removable reservoir is a joy to use. When it brews, the process is very quiet. Love the fact that the carafe doesn't drip and that the maker doesn't drip on the warming plate. I am very happy with my purchase and look forward to many delicious cups of coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Programmable

    Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee machine. You can preset the timer to make your coffee so it’s ready in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Ninja Coffee Maker 12 Cup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee. Quiet! Hot when poured. Well made. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Well designed. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and does its job. I really like the fact that the water tank is on the side instead of the back -and is also removable-. Both of which make it easy to fill, especially if it lives under the cupboards. Steam escapes from vents at the front of the machine over the grounds basket, not the back of the machine; so again good for it living partially under the kitchen cabinets. Thought was given to ease of removal of all the parts you need to regularly clean. Coffee comes out HOT! For me at least, it needs a min to cool down before sipping.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ninja Coffee Maker CE251 Highly recommended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been through a lot of coffee makers in the last two years; trying to make the perfect tasting brew and read many reviews. We've owned other Ninja appliances, but because of the ratings we did not want to take a chance on the Ninja Coffee Maker. During quarantine we were forced to make our own coffee & went with a product we knew best, Ninja. Not sure what went wrong in the other reviews/ purchases, as we found this coffee maker to be the best one ever! The WOW factors alone in making the best tasting cup of coffee using the easiest methods surprised us - right out of the box. In addition to the fresh smell of coffee waking us up in the morning, the clean up was just as easy. A little backstory, at "SB's" we spent about $84/wk, $336/mo, & $4,032/yr for a non-refillable cup of coffee, unbelievable when you think about it in those terms!! During this period of stay at home, Best Buy made the purchase so simple with delivery the next day. Also, we read that some individuals were not able to find replacement parts, Ninja sells replacement parts on their site. We also stained are carafe, Ninja told me to soak the carafe in hot soapy water with 3 tablespoons of salt, then wash well, our carafe is clear again. Never again will we overspend for a hot cup of coffee, wait in an incredibly long line, or look for quick parking again! Thank you Best Buy & Ninja!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excelent coffee maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker!! Easy to clean, fast and durable

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Removable reservoir

    Rated 5 out of 5 stars

    Great coffee maker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A top-notch coffee maker. Easy to use, easy to program, and makes very tasty coffee. Open and removable water reservoir is a big plus. I took a chance on this, replacing my old Cuisinart pot that had lasted forever. So far, it has proven to be a good decision.

    I would recommend this to a friend
  • Pros mentioned:
    Programmable, Removable reservoir

    Rated 5 out of 5 stars

    Best Coffee Maker I have ever purchased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I drink at least a pot a day. We go through coffee makers very quickly. This coffee maker is the best we have purchased. The carafe does not leak or spill when you pour. The design is sleek. I love the reservoir for the water. It's easy to fill and lift. The timer works great! And my husband loves the 4 cup option if he wants to make coffee at night. Ninja made the perfect coffee maker for my husband and I!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and still working after 1 year.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who don't like K cup coffee. Love the "Rich" (Strong) and "Small Batch" settings! Grew tired of the Mr. Coffee coffee makers wearing out after 6 months or so. The LED lights on the clock went out a while back but I didn't buy it to tell me what time it is...

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Enjoy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker a must have. Easy to use and works great

    I would recommend this to a friend
  • Pros mentioned:
    Programmable, Removable reservoir

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best coffee maker I’ve owned in a long while. I love the water reservoir that it is removable so there’s no spilling any on the counter while filling it up. Another great feature is the timer set it to brew while getting ready for work and it’s done by the time I get into the kitchen. I would definitely recommend this coffee maker I can’t think of any bad or anything that is would change just a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker very easy to use very fast

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Removable reservoir

    Rated 5 out of 5 stars

    Very happy with my purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality coffee for the price. I like that the water reservoir is removable so you can directly fill it. Easy to clean - I remove the reservoir daily to let everything dry. Oddly though, the buttons are difficult to press. I find myself pushing the coffee maker when trying to hit the brew button.

    I would recommend this to a friend
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