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Customer reviews

Rating 4.5 out of 5 stars with 1098 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the long battery life, Bluetooth connectivity, and abundance of programmable buttons on the G604 mouse. Many appreciate its comfortable design and the smooth, precise scrolling offered by the unique scroll wheel. However, some find the mouse too heavy or large, and others have reported issues with the software or occasional double-clicking. The price point is generally considered favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,098 reviews
  • Rated 5 out of 5 stars

    Better than MX Master

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originall I was planning to get the MX Master for coding/productivity. But then I stumbled upon this find and found it to be on sale as well. In my opinion, this is better than MX Master (at-least for the Mac users) since it has a lot of programmable buttons, so I can program them all for the Mac gestures. I've read reviews of G Hub being so bad, I am not a professional gamer so my review probably doesn't matter much on that front but I have found G Hub to be awesome at-least on Mac. Another reason you shouldn't go for the MX Master is due to the higher DPI on this one. Also this is future proof for my gaming endeavors.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi, glad to see you're enjoying the versatility of the G604 gaming mouse! A lot of people forget that our gaming mice have such high DPI options and can be used for productivity. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360036534033. Continue to enjoy!

  • Pros mentioned:
    Battery life, Comfort, Scroll wheel
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Lag-Free Wireless

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new addition to the growing list of Logitech G products geared towards Esports and gaming in general. While this mouse doesn't look particularly out of the ordinary, which is good, has some unique capabilities not only for gaming but also for regular desktop use. Unlike the Logitech professional line, these use their own software (G Hub) and wireless receiver that is not compatible with Logitech's traditional 'Unifying' receivers. Design and controls: While not specifically designed as an ergonomic mouse, it feels comfortable to hold. Particularly, the thumb rest on the left is good. The palm rests in a natural position. The scroll wheel has a selectable modes (with a button behind it): Free wheeling and sequential. The difference is that in the fist mode, the wheel which feels like a solid metal, scrolls freely, without inertia. In the other mode, it 'clicks' while scrolling. The scroll wheel can be clicked for a 'middle button' and has left and right movements. Then there is a set of buttons at the index finger, which are by default set for DPI settings, and are configurable. At the thumb, there is a set of 6 buttons (3 in two rows), which are customizable through the G software. These can be reached with the thumb after a short practice. Tracking: Like other gaming mouse from Logitech, it uses the 'HERO' sensor with up to 16K DPI. The mouse has gliders in its four corners and center. As expected, it works on every surface I tried. Connectivity: It connects via either an USB receiver, which is dedicated to the mouse and cannot be shared with other G devices, which is the recommended way with 1ms lag (as stated by Logitech), or via Bluetooth (which would have higher lag). The proprietary wireless connection is also more battery efficient than standard Bluetooth. The mouse can connect to two devices, and switch between the USB adapter and Bluetooth by pressing a button in the middle of the mouse. Opening the rear of the mouse, next to where the AA battery goes, there is storage for the USB adapter. There is no way to use the mouse with an USB cable. It requires an AA battery (Alkaline, not rechargeable), which should last months to a year. The mouse comes with an USB extension cable, so if using a desktop PC, the wireless adapter can be closer to the mouse. Software: Logitech's G hub works across all its G line of products (I'm using it with the G613 wireless gaming mechanical keyboard). Upon installing the software, it upgraded the firmware on the mouse., and then walks you the buttons assignments. The software works on PC and Mac. I tested it on macOS 10.4.6 (Mojave) and works fine, like in Windows. The buttons assignments can be programmed per profile, and the profile can switch based on the running application/game. The mouse can also optionally store up to 5 profiles in its own memory. Also the G Hub can switch between standard macros and 'G-Shift' mode (via a macro on the mouse or keyboard) adds another layer of button assignments. Profiles can be shared (Internet) via the G Hub software, directly, which works like a forum/profile store (Free). There are no lights on the mouse, except for a pairing/status light in the center that usually remains off. Overall: Excellent gaming mouse. I'd prefer rechargeable batteries, but being able to replace the battery using standard alkaline AA eliminates the issues associated with Lithium. Purpose-built wireless interface works as well as wired, with greater convenience and no wires to tangle on. Buttons are easily configurable through G Hub. The mouse feels great to hold and right-sized for 'medium' hands. Right-hand only design. A drawback of the proprietary 'lightspeed' wireless adapter is that it's one per device, even multiple G devices on the same computer require one adapter for the mouse and one for the keyboard. In exchange, it's faster than other wireless technologies, and I can attest that the G keyboard has been on the same pair of AA batteries for over a year with very little drain, and should keep going for at least another year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good mouse and the programmable buttons are very useful. Fits a big hand. The Logitech software was easy to use to program the buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse had a great weight and feel to it. I ended up returning it but it had nothing to do with the product or quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. Wish you could store macros on the onboard memory, but it is only software based.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Easy to set up and to use. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless connectivity, easy to use, price is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502 vs G604

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently use a G502 but I bought this G604 for my brother and wow, I will be getting one because the shape is phenomenal it fits my (large) hands perfectly, the contouring on the right side for your ring and pinkie fingers is super comfortable and makes the mouse feel really maneuverable and controlled. It is physically larger and taller with a steeper curve for the palm and for me it feels like it fits much better in my hand and doesn’t cause my hand to lay as flat as it does on the G502. To be clear both are wonderful mice but if you have larger hands and don’t care about RGB get this over something like the G502.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Scroll wheel
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Battery or not, this is a solid gaming mouse.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G604 "LIGHTSPEED" wireless mouse is a great addition to my gaming setup. There’s a stigma that surrounds wireless gaming mice and responsiveness, but I don’t feel the impact with the G604. As this isn’t a wired mouse, it has to have a battery; the bonus here is that it’s a replaceable battery. I’ve been all about rechargeable mice for a long time, but since the G604 is geared towards gaming, it makes sense to be able to replace the battery with minimal downtime / waiting to respawn. Removal of the back cover is simple and there’s a small groove to guide you to where you have to lift. To get the customizations, you have to use the G Hub software, but it’s a no-go for the Mac; Logitech support still hasn’t responded to my inquires about the issues getting it running. On the PC, however, as soon as it saw the mouse, G Hub *knew* that a firmware update was available and once given approval, pushed it to the mouse within a few minutes. Keeping it close (I went with the USB dongle) made sure that there were no interruptions or partial-updates. I really used the mouse for Borderlands 3. Immediately, I found that super responsive DPI-switching gives me the ability to hop to 3200 DPI quickly scan to acquire a target with minimal mouse movement and then pop to a lower DPI for a less responsive set of combat firing. I didn’t try a DPI of 16K, but the thought of how little you have to do to get the cursor from side to side is comedic. The scroll release has a nice click and it’s delay free. Unlike some of the Logitech mice, it doesn’t appear to be electronics driven (read: MX Master 2S) as it needs a noticeable push to move it from free-flow to click. The scroll wheel is also a panning wheel, as it allows left/right/down clicks to boot. The traditional left/right buttons have a nice click and repetitive clicking can generate some serious noise, whereas other home/office mice won’t be so noticeable. Six thumb buttons allow for a seemingly endless amount of customizations. The G Hub software allows you to save different profiles so remapping doesn’t have to become part of your pre-game warm-up. Then, you have +/- on the side of the left-mouse button, which by default controls your DPI switcher. I mean seriously -- I like to game, but 16 buttons takes some muscle memory that I just don’t have time to get into. Pairing this with the Logitech G Pro keyboard was a great choice, though this mouse doesn’t share the G Pro keyboard’s RGB capabilities. Given that, it seems like they really focused on quality and didn’t add features (RGB) that could be lag-inducing. One thing I’ve noticed - is there are no weights that can be used to make it heavier, as it is pretty light. I would have liked to see that as part of the mouse, as not everyone likes the lighter mice -- and would rather slow it down a bit on purpose. In this review period, I didn’t need Logitech support - again, because I’m still waiting on a response from my keyboard. So, for me and my gaming needs, this is a 5-star mouse!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good! then 40 days later Sucks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got it worked great, 40 days later, the left Click sometimes work and sometimes does not and it does a weird sound.... sooooo where is my warranty?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a very solid mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - 6 side buttons, and the two buttons on the left click are all remappable with the GHub software, and if you assign gshift to one button, you can map another 7 buttons - Battery life is great, ghub shows full battery after heavy use for 3 weeks with the mouse on the whole time - Free scroll is amazing - Bluetooth option if you don't want to use a dongle Cons: - Personally didn't like the mouse clicking noise when not in free scroll, find it a little too loud - Sometimes I like to use the mouse on a blanket or whatever surface I can find, and when I do, the mouse becomes jittery and randomly moves around (my old mouse didn't do this, logitech m510)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G604 - Excellent gaming mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent replacement for the G602. I've been using Logitech mice since the early 90's since they have excellent customer service when dealing with faulty/worn out hardware. The G604 has a nice contoured shape that your hand comfortable rests on and also has an area for your thumb to sit on. There are plenty of buttons to customize to your liking as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing highly recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great and super smooth. Fits perfectly into the palm of my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Bluetooth is a Nice Plus

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that this one has bluetooth. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthy replacement to the G602

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the original G602, this is an amazing improvement. Lighter, more energy efficient, and more nimble. This is an excellent mouse for those of us that have large hands. I like all the features and build quality, though my only gripe is I wish it was a tad bit longer like the 602. I play FPS mostly and noticed that my reactions were a little more snappy and accurate. All in all it is the best mouse I've used.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Do buy!! Its half off

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my favorite logitech mouse! No lag Great precision for gaming man and its also bluetooth i can use on my ipad win win

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Nice mouse, bad longevity

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse but the senor stopped working relatively fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse! The only thing that is a little bit in the downside is the weight. It is a really heavy mouse, but you don’t need insane arm movements for mmos. But I fried my gpu and can’t even play any games anymore so.... Best Buy send me and good gpu... lol. Also I’d like to say that the delivery was two days early so even more of a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is perfect. I also own the mx2 and the razer basilisk. I orefer the g604 due to weight and sensitivity and form factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for work and gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, I use it with my gaming laptop. It didn’t had any delay, just a little when the bluethoot usb was too far away, but it comes with a cable to extend the range.

    I would recommend this to a friend
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