Skip to content
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 15.6" Touch-Screen Laptop - AMD Ryzen 3 - 8GB Memory - 256GB SSD - Vertical Brushed Pattern, Natural Silver.
  • Angle. HP - 15.6" Touch-Screen Laptop - AMD Ryzen 3 - 8GB Memory - 256GB SSD - Vertical Brushed Pattern, Natural Silver.
  • Left. HP - 15.6" Touch-Screen Laptop - AMD Ryzen 3 - 8GB Memory - 256GB SSD - Vertical Brushed Pattern, Natural Silver.
  • Alt View 1. HP - 15.6" Touch-Screen Laptop - AMD Ryzen 3 - 8GB Memory - 256GB SSD - Vertical Brushed Pattern, Natural Silver.
  • Alt View 4. HP - 15.6" Touch-Screen Laptop - AMD Ryzen 3 - 8GB Memory - 256GB SSD - Vertical Brushed Pattern, Natural Silver.
  • Alt View 12. HP - 15.6" Touch-Screen Laptop - AMD Ryzen 3 - 8GB Memory - 256GB SSD - Vertical Brushed Pattern, Natural Silver.

HP - 15.6" Touch-Screen Laptop - AMD Ryzen 3 - 8GB Memory - 256GB SSD - Vertical Brushed Pattern, Natural Silver

Model:
15-EF1020NR
SKU:
6411886
Your price for this item is $370.99
Clearance
Save $159
The comparable value price is $529.99

Customer reviews

Rating 4.5 out of 5 stars with 30 reviews

Write a Review

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the 15.6" Touch-Screen Laptop for its lightweight design, making it easy to carry around for everyday use. Many customers also appreciate the affordability of the laptop, considering it a good value for the money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
  • Cons mentioned:
    Freezes

    Freezes non stop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for daughter for elementary school, at first when i charged it i could literally heard the fan inside. Then on the first day of school it froze 5-6 times, so i continued on day 2 and i froze 8-10 times between 9am and 1pm. This is a no good laptop because i ordered a new laptop and this seems to be a refurbished/used laptop. Now when i called Bestbuy and told them my issues and that i want to return and purchase another laptop i was told that my coupons that i used on the first laptop i would not be able to use since i am returning the laptop even though it was no fault of mine. Bad customer service and no remorse extended. Now i have to wait until 9/17 to get a laptop in the price range. My baby have the use her little tablet for the time.

    No, I would not recommend this to a friend

  • Dell Quality is Good!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned quite a few laptops in my life but this one is veryvery fast, solid operation system and awesome graphics!

    I would recommend this to a friend

  • Good choice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop without much knowledge of laptops. It was so easy to setup and is very user friendly. I am very pleased with my purchase and feel it was economical.

    I would recommend this to a friend

  • AWESOME LAPTOP

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer for over 2 years now and it is amazing ! Love the touch screen !

    I would recommend this to a friend

  • Great Quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Sleek Clean Model. Enough Memory for school work and school use.

    I would recommend this to a friend

  • HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Its everything that I wanted.

    I would recommend this to a friend

  • Nice laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for the money. I found it very easy to set up.

    I would recommend this to a friend

  • Laptop Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase. Works well for my daughter who is remote learning.

    I would recommend this to a friend

  • Great product and good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed when my old laptop died. Would recommend.

    I would recommend this to a friend

  • Keyboard

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The key board is to hard to see the letters when typing darker keyboard would be better

    No, I would not recommend this to a friend
Page 2, Showing 21-30 of 30 reviews
Sponsored