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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 354 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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75%would recommend to a friend

Customers are saying

Customers commend the DEEBOT OZMO U2 Robotic Vacuum & Mop for its efficient cleaning performance, particularly its ability to vacuum and mop simultaneously. They appreciate its budget-friendly price point and the ease of setting it up. Additionally, many users highlight its quiet operation and effectiveness in picking up pet hair and cleaning carpets. On the downside, some users express concerns about its battery life and the size of the water tank. Others mention that the robot sometimes struggles with navigation and mapping, leading to repetitive cleaning of certain areas. A few customers also report issues with water leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 354 reviews
  • Rated 5 out of 5 stars

    Never underperformed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product at this price point. Cleans great. Mops great too which is so helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps maintain everyday life but I don’t like how I can’t control the robot on my phone (remote) the only way to “steer” the robot in the direction I want it to go is to stand in front of it blocking its way from moving any other direction. Haven’t used the mop feature yet but fingers crossed it’s ok too! Overall ok product maybe not for the price depending on how often you utilize it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, not too loud. The only thing is the battery, doesnt last too long if you are planning on using the mop as well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I don’t have to keep sweeping the dust off my floor, however I wish the battery life lasted longer that 30 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A maid that doesn't talk back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog sheds a lot and with this thing my wife doesn't have to vaccum every day. Works with Alexa and can be scheduled daily/weekly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, my kid and her friends named him and he works better then my broom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome vacuum. Serving pretty well. Simple yet effective.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ecovac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good vacuum the water leaks out of the mop container

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought two. They both died after a year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two - one to strictly be a dry vac, the other to mop. Both lost their ability to charge after a year. BOTH. So, this will only last you a year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love the little guy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy helps out a lot! I have evil cats that love to make messes and us humans putting dirt everywhere! I named mine Wall-E. I'm not the biggest fan of the of the mopping it does, but it helps a little bit when I have it mopping. but the vacuuming is nice! At first, I didn't like it because it was kind of weird? It is kind of random when it comes to patterns, but you have to leave the robot running for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet, Price

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! Did a great job on carpet and very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    little helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works great. Had trouble in download the App. Vacuum and Mopping for the low price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    My new favorite appliance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good robot vacuum for the price, I don’t think there anything comparable for $250

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery need improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cleaning areas ,but not long last for the battery

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Vacuum. I will never use a full size vacuum. Easy to use, vacuums great.

    I would recommend this to a friend
  • Cons mentioned:
    Small dustbin

    Rated 5 out of 5 stars

    Deebot Rocks!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! No issues at all so far. As long as cords are not in the way the thing just keeps going. The container that holds the vacuum debris is a bit small but not a big deal to me. Works great on hard floors and battery lasts forever. The thing went 45 minutes and only drained about 25%. Buy it if you have hard floors.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for an affordable price. App could be more user friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Too Pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is a bit much. It mops using a cloth. You need to clean the cloth between rooms if not it'll just spread the dirt. The battery life lasts about 20 minutes which only covers a room or so. I returned the item and purchased a cord vacuum mop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old unit wasn't performing as well as it was and I took it into best buy to return it, since I had the two year warranty and it was set to expire in two days. That unit was no longer available and they gave us this new unit with the mop option and we absolutely love it. Can't go wrong getting this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than sweeping every day.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this vacuum in our Motorhome on the tile floors. It picks up a lot of dirt that the dog and I bring in. The app works well, and connection was easy. Not really impressed with the mopping feature, but works. The manual could be more detailed, especially when it comes to the filter and pads.

    I would recommend this to a friend
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