Customers have good things to say about the A20 Gen 2 Wireless Gaming Headset's sound quality, comfort, and long battery life. Many appreciate its wireless functionality, lightweight design, and comfortable fit. While some users mentioned the volume could be higher and compatibility issues with certain devices exist, the positive feedback on audio quality and comfort outweighs these concerns. Overall, the headset is considered a great value for its price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,754 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Best headset
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best headset I’ve ever bought, used it for about 5-6 months and it’s one of the best
I would recommend this to a friend
Rated 5 out of 5 stars
Overall great headset
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband really enjoys these, bought turtle beaches for the past years and decided to try something new I would recommend, 10/10. Took about a day or two to figure out to mute the mic. The mic has to be flipped all the way up and click vs turtle beach.
Hello Sydney, we are so happy to hear that the A20 headset is working great for you! Thank you so much for the 5-star review! We are so grateful to have you in our Astro Gaming Family. At Astro, it is our goal to ensure you are completely satisfied with your purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Thank you once again, have a great day. -Ricky from Logitech
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Headset
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great use , must buy, great experience, great sounding ,
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
A good product
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved this headphones, have a good quality, good sound, and looks greats.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Mic
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good product works great highly recommend to get
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love astro products. As someone who goes through headsets like crazy and with a big head (haha) i love how flexible this headset is. Its also definitely childproof. My son loves to steal my headset alot.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
good with with me!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
these are an all around good headset for a decent price
This reviewer received promo considerations or sweepstakes entry for writing a review.
Short Version: Observations / Pros / Cons:
On my PC, pairing isn’t instant, as I have to press the button on the USB adapter every reboot.
It’s a roughly 4 second hold for power on/off.
Audible beeps for EQ mode (1/2/3) - but what are they?
Game vs Talk modes. FPS / RPG / Sports? What’s the point of the modes?
There is flex in the mic, so you have to lift close to the base to lit for mute / height adjustment.
Ear pads are comfortable for extended play.
No technical or battery problems wearing the headphones for extended sessions.
The packaging was simple and the headphones were totally wrapped in plastic. The USB adapter got shuffled a bit in shipping, but no physical issues were seen.
For the past year or so, I’ve been using a different vendor’s ‘Pro’ “wired” headset and it’s been great, so moving to a Wireless headset had me a bit skeptical when it comes to responsiveness. I’ve tried Bluetooth headphones and earbuds before - and they’ve been very laggard, so I was curious as to how these would perform.
For proper fitting, I do need to extend the ear pieces to the longest position but found that it’s equally as comfortable without a hat, as it is with one. The fabric ear cushions are soft and there’s more breathability than a pleather-type ear cushion. I found myself taking them off less, to cool my ears off, so I’m happy in that regard.
I charged them out of the box and it took around an hour for the blinking amber light to stay solid. As there isn’t an easy way to see battery level, I used the headphones for about 12 hours across a few days without charging them. Because there is no battery indicator, I charged them after those 12 hours as I didn’t want to run out of battery life. Now, I just plug them in every night when I go to sleep.
So far, I have used it for Warzone & Cold War (beta at the time of this writing) on the PC and PGA 2K21 for the PS4 and I really like this headset.
Some Observations … not Pros or Cons:
When you grab the ear piece to make audio adjustments, the buttons are on an inner section, not the one that your thumbs gravitate to normally, which at first was confusing.
Pros:
For me, it’s comfortable with a hat or without.
The weight is comparable to my “Pro” wired headset even with all of the extra electronics in it. The sounds are insanely detailed. My other headset has a DAC and I don’t even get these sounds. I wonder if I’ve mis-tuned it and have been missing out for months. I’m quite impressed, actually!
For the PS4, proper paring to the dongle didn’t involve any interaction like it does on the PC.
Price! At this price point and for this quality, it’s a win!
Concerns:
For the PC, I seem to need to ‘pair’ it every day via the button on the USB adapter and there's no way to tell how much battery is left (that I came across).
I’ve found that it’s easy to take the headset off & hit the EQ button with my thumb and then have to cycle back through, to the mode that I like.
Mic is only left-side capable.
The adapter is rather ‘old school’ - it’s not part of a dongle so it has to stick straight out, so I keep it on a rear port, so I don’t destroy the adapter + my USB port with an accidental swing of my legs. Additionally, there’s no DAC as part of the USB interface; there is also no software to customize the experience on PC.
There are audible beeps for EQ mode (1/2/3) - but what are they? I’d really like to know what the different EQ presets are for and why I should consider one over the other. When playing, I’m more focused on the game than trying to guess-tune the experience. Finally … Game vs Talk modes. FPS / RPG / Sports? What’s the point of the modes?
In the first few days of using this, I experienced choppy audio during Warzone Match searching screen on the PC. I’m not sure what contributed to that, but I’ve never heard or experienced that before with my wired USB headset. It also only lasted a few days.
If you can get by the 'concerns' - this is a great wireless headset that rivals my wired, 'Pro,' DAC customizable headset.
For this price, get one.
I would recommend this to a friend
Rated 5 out of 5 stars
Astro’s
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product is solid! Made a great decision with these headphones… multiple settings volume controls great!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item is extremely nice, I absolutely love it
I know my money went to the right item.A little tight but overall great!
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 2 out of 5 stars
Iffy buy better turtle beach 700 gen 2 (cheaper)
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not as good as I thought it would be at its high price. Would recommend turtle beach gen 2 700 instead. Purchase this so I was able to play with my daughter with my Xbox series X and Playstation 5 (requires a USB Dongle for other system you didn't purchase it for). Also keeps picking up other dongle even though other system is not on.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Total garbage. Lack of Bluetooth capability. Returned due to a defective product. Ended up getting a Corsair HS55 with Bluetooth for $20 less, better built, and with Bluetooth.
No, I would not recommend this to a friend
Brand response from Logitech
Posted .
We're sorry to hear you had a negative experience with the Astro A20 Gen 2 Wireless Gaming Headset and that you received a defective product. We appreciate you sharing your feedback and are disappointed that the lack of Bluetooth and the product defect led you to choose a different headset. We apologize for the inconvenience this caused and will use your feedback to help improve our products and quality control.
Pros mentioned:
Battery life, Comfort
Rated 4 out of 5 stars
When It Works It's Great And Totally Worth It.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The entire headset is made from plastic which makes it rather lightweight for its overall size at 318 grams but at the same time doesn’t feel all that cheap. I didn’t notice any significant creaking that most cheaper plastic headsets have. There is some flexibility which is good as this helps with comfort. The earcups don’t swivel but they do move up and down to adjust for head size whether that be small or huge. Clamping force is mild. Ear cushions are breathable and soft. Overall comfort is great. I’d rate it a 9/10.
On the right earcup you have all your controls. Going from top to bottom this includes the power button which requires light pressure with a nice feel. If held it will power on or off with a little jingle along with turning on/off the white LED. The profile button feels the same as the power button and will give you a single beep for profile one, two beeps for profile two, and three beeps for profile three. I don’t know what these profiles are because Astro doesn’t let you know. You also cannot connect it to Astro Command Center to adjust anything or look at anything like you could with the previous generation which is disappointing. Perhaps this will become available with a firmware update. Below the profile button is the voice button, then the volume wheel, and then the game button. The voice/game buttons are used to try and balance chat and game. It comes in 12 total steps. The buttons require severe pressure to adjust. You have no idea which step you are on, except for it beeping when you hit min or max. On the A50’s you will hear a beep again when in the middle. I wish they would have added that to these guys. Instead you have to count it out. The volume wheel has distinct steps, is infinite, does not wobble, and feels mildly stiff making it feel great. Overall, I think the controls are simple and intuitive.
The USB transmitter is small. About the size of a thumb drive. It is sleek appearing. It has a small button on it which requires a moderate amount of pressure with a crisp click. It has two LED’s. The first LED is blue which means it is on console mode. The second LED is white which means it is on PC mode. When in pairing mode both LED will be on. You switch to console/PC mode by pressing the button and go into pairing mode by holding it. The first transmitter I had was defective and would NOT switch over to PC mode but would work just fine on console mode. That was a bit strange. I reached out to Astro and they sent me a new one which works well. But I’ve had some issues with that as well on the PC side. With it not switching over without going to a different USB slot. I saw another review with the same issue. So, keep an eye out for that.
I found the sound, especially for this price point, to be fantastic. I would say it’s just as good as my A50’s and also compares very closely with my much more expensive headphones/earphones that cost considerably more which is great for these guys and not so great for the competition. It has great mids, highs, and bass. They are all balanced well. It has a more fun excited tone to it which makes you feel more immersed. The sounds are also accurate. Sound stage iis good and allows the directional audio/imaging to be spot on. I can easily tell where people are located in games whether that be single player, multiplayer or with music with instruments and voices. You can also hear when a lot of things are going on at the same time and pick apart the individual parts. Few headsets can do both gaming (single and multiplayer) along with music well. Especially at this price range. So, I’m genuinely blown away.
Audiophile terms for the sound: It has an airy transparent type sound that is very analytical with great balance. The bass hits hard with a nice punch and is accurate. But bass heads won’t think it’s enough but they have it at a spot where it adds to the experience without ruining the other parts of the sound. Mids sound good. Highs are also crisp without being sharp, sibilant, or harsh. I notice a lot of detail with a fun tuning that gets you pumped up. Imaging and directional audio are great. Sounds are natural with a medium sized soundstage. I did not notice any bloat, congestion.
I’m actually extremely impressed with this headset. As you get almost all of the features of the more expensive headsets such as the A50 except for the base station, as flexible of a headset, and the ability to use Astro Command Center. It comes in at a very attractive price for the amount of tech you get out of it. Sporting 2.4 GHz low latency audio that performs brilliantly and goes up to 50 feet, a 15 hour battery life, USB C charging, chat/voice balance, auto turn off after 10 minutes, side tone, different presets, flip to mute microphone, sounds great for its price range, and is very comfortable. You can also buy another transmitter and make it work on both consoles without buying a new headset. Outside of the transmitter being defective for me and the usual defects that plague Astro of connection issues, difficulty getting the microphone to work, the microphone breaking, and getting competent in adjusting voice/chat balance and you’ve got yourself a real winner. You may want to consider a protection plan. Just simply because Astro Support leaves a lot to be desired and not having to deal with them will help with your sanity.
The reason I didn't give it five stars was the defective transmitter. And overall issues I had with the transmitter getting to work with my PC even with the working one. It wasn't as plug and play as I wanted it to be.
I would recommend this to a friend
Rated 3 out of 5 stars
Ehhh.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The voice/game switch doesn’t work how it’s supposed to. It’s basically just the up/down volume switch. So you have to adjust the volume in the actual game settings so it doesn’t overpower the party chat. I lowkey might return it lol
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great wireless gaming headset. It’s comfortable, sounds fantastic, has some nice features, and is easy to move between gaming hardware.
Battery has no problem lasting for some extended gaming sessions, and when you do need to charge it, it’s great that it uses a USB C cable to charge it quickly. Getting the headset connected to my PC and Xbox is a breeze; just connect the included USB adapter and it connects on its own. We’ve easily moved the headset between our PC and Xbox by just moving that adapter back and forth.
Sound quality is great on these. The included EQ button is nice and lets you switch to a sound profile that you like for your media/games. You can easily hear details in games and it allows you to pinpoint where some sounds are coming from. The flip up to mute mic is great. I love that I don’t have to hit a key on my keyboard, I just flip the mic up and mute myself.
Lastly, comfort on this headset is awesome. Again, in extended gaming sessions, I’ve felt no discomfort on my ears or the top of my head. The cushions are comfortable and the padding on the band alleviates any pressure on the top of your head. I also love not having any cables to fuss with. Getting up really quickly to get a drink, or take care of something, doesn’t require me to pull off the headset and the range on these is good enough that I can walk into another room and still hear what is happening in the game.
These are an easy recommendation for anyone looking for a quality wireless gaming headset. They tick all the boxes; comfortable, great sound quality, great build, and excellent battery life. The fact that you can easily switch back and forth between your PC and Xbox with little effort is just a big plus.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First opinion out of the box, the headset is big, but lightweight and feels very sturdy. All the materials feel pretty premium for its price point. The plastics used feel strong, the headband flexes without making any cracking noises. The headband has a soft comfortable rubber/silicon feeling material that rests on your head. The ear pads are very soft and comfortable as well. I have a large head and these for me very good. They are adjustable and even fit my 7 year old nephew nicely. The mic boom is also made of flexible yet sturdy plastic and mutes when you move it back into the “up” position. My friends said my voice came through loud and crisp in party chat. The handband has a notch in it so that you can place them over your tv/monitor or any headphone stand when you’re not using it. I thought that was a pretty neat design. The build quality and design of this headset is its strong point. Where I feel this headset is lacking is its sound quality. Don’t get me wrong, they sound good, especially in its bass / low end. Most headsets at this price point have very artificial sounding bass. Gunshots and explosions sound good with this headset. Where I feel the sound quality is lacking is in the rest of the audio spectrum. Some frequencies get drowned out in game. When playing Resident Evil, zombies and them scary demon dogs kept sneaking up on me because I couldn’t hear them coming lol. I wouldn’t recommend this headset for very competitive gamers who want an advantage in shooters. Battery life is excellent and I love that it charges with a USB C cable. It’s today’s standard and every device made in 2020 and beyond should have it. Thank you Astro for including it. They are very comfortable for long gaming sessions and I think most people will find them pleasant and comfortable as well. Pairing is very simple, turn on the headset and then plug in the transmitter into the USB port. It worked seamlessly with both my Xbox One X and my gaming laptop. At the end of the day, I think this headset is a great value and worth the money. It’s excellent build quality and comfortable design and wireless compatibility make it worth your money. I think most people will be pleased with its comfort and sound quality. Perhaps with some tweaking in sound settings you’ll be able to find a good balance. I just wouldn’t recommend it to audiophiles or very competitive gamers.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Comfortable ear cups, no hiss, just the clear audio you expect from a quality head phone. The stereo sound is realistic as is the bass. The USB transmitter worked great, allowing me to roam throughout the room. I tried it during my web meetings and voice over for my Captivate training slides. I like that I can flip the microphone up to mute.
One strange things, the USB isn't seen though it turned on via my FireWire docking station. Have to plug right into the laptop.
Real depth from the stereo loudspeaker in the headset. Comfortable and adjustable. The transmitter works on both the PC and the Xbox. Nice touch using green in the headband and the LED turns green on the transmitter when using the Xbox. Lightweight and didn't pinch my larger skull even after an hour or so of use.
Battery rated for all day use. Rechargeable!
If you aren't receiving any sound the headset turns off automatically. Perfect when you take it off and forget to shut off the unit. Auto-off.
My headset packaging is cool too. The graphics inside is a real work of art. The took the time there as well. The thermoplastic tray it ships in is a good place to keep it when not in use. Or recycle, as it in black and marked.
Descent for a mid priced unit. The microphone sound quality is great. Picked up the tick of my clock from the other room when I was playing back sound recordings. Pretty sensitive.