Customer Ratings & Reviews

Very happy with product. Easy to set up and use. Very happy with it.

I've used HP printers for many, many years. This one is a bit disappointing. As with everything plastic - the qualify of the machine itself is now cheap plastic - does not feel sturdy as previous models. Technical problem occurred right away. "Supply System Problem" message appeared when I changed out cartridges. I followed the suggested steps but problem remained. Called HP, the printers are now made with a removable print head so they are going to send a replacement head (11 days for delivery). If problem continues, they will replace printer. I'm assuming another 11 days for that. If this was my only printer - 22 days would be too long to be without a printer. Not great customer service, in my opinion.

I’m very happy with my product it works very good now I can stay home n work and it’s very easy to use thanks Best Buy team great job

I simple love it all. Its stylish. A bit bigger than I hope but smaller that similar ones which is a great asset. Has a feeder/ paper storage so no need to worry about loading the paper. I have printed both in color and black and white and printed equally great. I havent had a chance to us the fax but I have faith that it will not disappoint me. The screen is small but big enough to see clearly what functions you are choosing or where you are at. I have been printing mailing labels and the barcodes have come out great and very clear. Copying just as well

My last HP printer lasted 14 years so bought another. Very eadu to install. Love the instant ink & paper option. Highly recommend.

i have always loved my HP Printers, they worked well and lasted. but i returned this one and will not buy an HP again unless they switch the paper trey design back! this new paper tray is so flimsy it DOES NOT WORK! there is nothing that locks to hold 8 1/2 x 11 paper in place, so printer just spins and spins trying to load paper. you have to open tray, push paper forward, slowly close tray and pray paper catches. we worked with it for over 2 hours, paper repeatedly refused to load. although several times the ENTIRE stack of paper loaded and jammed underneath printer. we tried 3 HP printers on display at Best Buy with same tray, ALL had exact same problems! would either spin or load & jam entire paper stack. who cares how well it prints if paper wont load? i bought a midrange Brother and am very happy with it.

Easy Set up, i downloaded the app for my phone so i can print from my phone, hooked upto my apple macbook pro and it works great.......Thanks

I bought this all in one printer when it became difficult to buy ink for my last printer. Installation is easy, paper jams are easy to clear, prints clearly and quickly, scans better than my last printer.

Superb. Excellent. Outstanding. I feel like I am reading the back cover of a book. Www.SpoiledPink.LIFE

downgraded from a more expensive 9025 Officejet Pro Most functioned remained except for faster/quieter printing and dual trays

This product has worked great so far. I’ve had it for a couple of months and has done what I’ve needed it to do every time.

My printer is the best, I can print remotely which I love the most.and let's not talk about the free Ink hp offer for six months or more Nice printer you can get a lot done.

So far no problems. I haven't had it long but I don't expect any. I've only owned HP printers and I'm very happy with them.

PROS Fast. Good print quality overall. Competitive running costs. Borderless printing. 35-sheet auto-duplexing ADF. Attractive, compact build. CONS Only one paper input source.

Easily connected to w/ my Apple/Mac and iPhone as well as Chromebook home devices, Windows work laptop. Took far less time than I expected. I've printed and scanned and have no complaints.

Great purchase. It replaced my previous HP printer I had for 10 years.

Printer’s are a necessary evil for home life and can be difficult to work with. This HP 9015 Printer really breaks that mold by being so easy to use that it doesn’t feel like a nuisance to use! PROS: - The Printer is very well designed! I like the white/gray design and although it has a lot of features, it still feels compact and just blends in with your home or office by not being an eyesore. - Setting up was very easy! After turning on and putting the ink in, I used the HP Smart App from my iPad. This App made it very smooth and easy to use. Very happy with the setup! - After setting up, this printer is easily accessible through WiFi from any Windows 10 computer as well as my phone/iPad with the HP Smart App. So printing/scanning was very easy after that! - To be clear: you do not NEED the HP Smart App to print from a mobile device. I was able to print over WiFi with my iPad Pro without using the App. So you can print without the app but using other features via a mobile device you need the HP Smart App. - Can confirm this printer prints double sided!! Nice feature! - Overall it has a lot of nice features needed for a home/office printer. Print’s fast with no errors, scanner, and copier. It will be very useful. CONS: - I like how everything is wireless but if for some reason you wanted a hard connection (which you can do), you would have to buy the cord separately . The Printer only comes with Power Cord and Ink. - I can’t think of many. For the price it takes care of everything I need. BOTTOM LINE: For my uses, this printer hits everything on the head. It’s ease of use is truly great and makes printing/scanning a seamless process.

So happy with our HP printer. This is the third HP printer. Maybe the last!!

Do not buy. Extremely disappointed. Quality has gone way down since our HP8620 was convinced it had a permanent paper jam. We bought an HP replacement, but it is clearly made more cheaply. Color ink cartridges are very small. Probably another incentive to try to force you to go to their automatic ink replacement which we do NOT want to do. Instructions are poor. They start out well but abandon you. Can't set up both USB and wireless connections: Pick one. Can't browse for path on fax set up. Paper output doesn't even hold an entire 8X11 sheet. It has a plastic slide to push paper up at an angle since it is too short. You will have to actively monitor any printing over a few pages. I could go on, but this will likely be my last HP printer.

Terrific multi-functional printer. Very happy with my purchase.