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Customer reviews

Rating 4.6 out of 5 stars with 757 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the responsive touchscreen, ease of use, and long battery life of the 14" 2-in-1 Chromebook. Many appreciate its lightweight design and the larger screen size, finding it perfect for various uses. While some users experienced issues with overheating and the power button, the positive feedback on performance and value for the price outweighs these concerns. A few reported problems with the hinge and lack of an HDMI port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 757 reviews
  • Pros mentioned:
    Battery life, Speed
    Cons mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Chromebook for two years and have loved it since. It has a long battery life, a beautiful, sleek design, and can be used for any day-to-day activities, Whether school or work. Works fast, and the home screen layouts just make it look so futuristic. It's reliable, and it's the perfect size to carry around with you to a coffee shop or short travel. Its only cons are that it doesn't support Microsoft Word, Excel, and PowerPoint. Those apps aren't supported. Another is that it doesn't have an HDMI plug, but that's acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Speed

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Chromebook for doing basic emails and internet surfing, for that it is absolutely fabulous! It is easy to use, very fast, lightweight, with a battery that lasts all day. The screen is bright and very detailed, the backlit keys are an added bonus that really helps in dim light conditions. All in all, it is a great notebook, well worth the price at Best Buy and I highly recommend it! A+++

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Touchscreen

    Rated 5 out of 5 stars

    My favorite Chromebook

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me so much through school. Most schools for high school for example used mainly Google products or apps and for that, since you’re getting a Google product you’re getting the best. Everything is in the cloud so I don’t have to worry about storage and speed. Even if it has not amazing specs I know it will still work amazing. I love that it has a touchscreen. It’s easier for me to multitask and to easily close out calls and windows. This is great for anyone that uses mainly Google apps or just needs a simple laptop for browsing. Also, this can last me days without needing a charge and I use it for about 5 to 7 hours a day.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Just get this laptop. Awesome product from HP.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stellar laptop. Build quality is really good. It’s fast and light. Touchscreen works flawlessly. For the price this is a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Great basic computer for web browsing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By no means is this computer a powerhouse. This computer is made for the individual who is looking for a no hassle computer that is easy. You don't have to worry about virus protection as the Chromebook provides regular updates for free. The system powers on one two three and you are able to actively use it with no wait time. It will do some very basic Google Play games, but if you're looking for PlayStation and Xbox type systems, this is not the right computer. That said If you're looking to have things like Google Sheets, and Google word processing, this works great. I think you get a lot of bang for your dollar by not having to purchase upstairs like Microsoft office and virus protection. This is my second Chromebook is I only needed to replace the first one due to incompetence by dropping it. I think if you buy a Chromebook with sufficient Ram like this computer, you'll be very satisfied. I'm very happy with the screen, I'm very happy with the touch screen. I'm also happy with the speed in which I surf the nut, do email do basic shopping as well as look at finances. Again if you're looking to do any type of serious work, I would probably recommend a different computer but if you're looking for something that is easy to use, almost maintenance free, the Google Chromebook is an excellent system that I would highly recommend for many people who just want to be able to get online check email watch YouTube or movies, this is a very versatile device for those things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen

    Rated 5 out of 5 stars

    Awesome laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiancée for his birthday gift because he has been needing a computer to get his work done, and he absolutely loved it ! He loves how easy it is to use, the size makes it perfect to put in any bag or backpack, and he totally loves that it’s touchscreen and can turn into a tablet!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Very impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son to do his college work. This chromebook is lightweight, fast and battery life is impressive. Microsoft 365 works seamlessly on the Chromebook as well. Highly recommended for school, multimedia streaming and light gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Buy - Highly Recommend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. we bought a few of these for Christmas and it has become my goto laptop. I use it just about everyday. It is quick, small, and portable. I highly recommend and believe it is perfect for students and the like.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Great for kids and seniors too very easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    14 inch screen and so compact not bulky like the regular 14” inch laptop my husband and I are loyal chromebook owners for years it’s a touch screen and very responsive it’s has 3 positions laptop flip stand and tablet it’s fantastic watching movies looks like a 4 k tv gorgeous they it’s to dark not true it’s perfect and listening to music the speakers will surprise you they sound fantastic the chromebook comes in all different affordability price range for everybody it’s super fast and reliable and it’s has thousands of free apps and safe browsing security highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one great chromebook by far. The screen is brillant and the speed is awesome for a chromebook. I got this one on sale and love it! Great size and weight and awesome build quality. Totally recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No more to add!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally disappointed ☹️ I want to return it back!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great affordable conputer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was puchased for my daughter. What she liked about it is its size, that it can fold backwards so she can draw on it, & its battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and good performance excellent bargain

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    HP 14" 2-1 Chromebook is a winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP in my experience has always made good products. I have had a couple of their printers over the years and they always performed great. The first Chromebook I bought just a few months ago was a Samsung whose TV`s and Cell Phones I have really liked, but Darn their Chromebook Stunk! The HP 14" Chromebook is the real deal, fast, the screen clarity, touchscreen All work Great! and Best Buy's sale price was the clincher, I'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Perfect size, lightweight, versatile. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my personal use. Easy to use and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Awesome laptop given as a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift and the recipient is enjoying it very much! I had asked specific questions to find which laptop would best meet their needs and this HP has everything and then some the person wanted in a laptop. They have told me the set-up was quick and easy, great graphics and apps they wanted. They also like the camera feature and touch screen and said the responsiveness/speed is very good. Very satisfied with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Great mini laptop (Better-than-a-Chromebook chrome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is better than your average Chromebook. I got an open-box of this for my 10 year old daughter for christmas for roughly $340. I didn't want to spend any more than that on a device that I know she is bound to break (broke 2 cheaper non-2in1 chromebooks' hinges). This is a 2-in-1 so she shouldn't break the hinge since its meant to fully bend a full 360°. It has Intel i3, 8gb memory, and 128 gb SSD which is unheard of on a Chromebook, but that is enough to allow my daughter to play Roblox and other slightly data heavy games which she never could do on a regular-schmegular chromebook. Screen looks great, too. Its full HD, I believe (also not common for this type of device). Its chromebook size makes it very portable. I wouldn't pay its regular retail price (over $600) but I would def purchase again if its under $400.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great specs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook has all the power you could need, and then some. Also has fingerprint reader and SD card slot. Two issues though: weight - it's on the thicker side, but i think that reflects a solid build quality. And price - 699 is too much, but at the 399 it's often on sale at?? Its a STEAL.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touchscreen

    Rated 4 out of 5 stars

    Rugged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged and useful, this is relatively light to carry around. Good screen and reasonably quick response.

    I would recommend this to a friend
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