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Customer reviews

Rating 4.5 out of 5 stars with 570 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the laptop's affordability, user-friendly interface, lightweight design, and extended battery life. They appreciate its performance and reliability for everyday tasks. However, some users have concerns about the keyboard quality and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 570 reviews
  • Rated 5 out of 5 stars

    Good general-purpose laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CPU is Intel's new 10nm mobile processor, much lower heat and power usage with better performance. It also has new generation of integrated GPU, which performs well on video encoding / decoding, and can play even some light games. Average SSD and RAM spec. Overall good for every day loads like work, study. Good value when on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Standard Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing spectacular about this laptop, but there isn't anything significantly terrible either. I'm sad to report that it has crashed two times since I owned it for about a month, however I'm willing to bet it was my fault for pushing the limits of the hardware. It also did not result in any corruption or loss of data, and reboots itself surprisingly fast. With that said, this laptop generally performs its intended purpose near flawlessly. If you're a college student or a businessperson who wants a lightweight and portable computer to help you with your tasks, this is a good choice. If you're a gamer, visual artist, or any profession that requires more advanced hardware, you probably shouldn't consider this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!! Always happy buying at Best buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, I recommend. It’s a little big to me, but it is only a personal opinion. It’s fast and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I am Very Satisfied!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged the Lenovo Ideagaming pad for this laptop. This laptop is far better than the piece of junk Lenovo was. The battery life is fantastic. I like that this also has a fingerprint scanner and Windows Hello Built-in. The performance of this laptop is decent for the price point. So far I am very satisfied with this laptop. I would highly recommend buying this laptop or HP computer to anyone who is in the market for a PC.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Happy with the system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent middle of the road system,with enough memory and speed. Good battery life and very light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, works perfect today July 16,2023 and I get it on 2021

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop to use for work. Compact, fast, and lightweight enough to be an everyday user for work.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Solid computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fast, easy to use computer at a fair price and it's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Perfect for a college student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this laptop. It does everything a college student would want it to do. Good speed, easy to use. I'm not crazy about the offset mouse relative to the rest of the keyboard and I don't like the single tap of the mouse but a wireless mouse is an easy fix for both. I'd give it more of a 4.4 star review than a 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Fast processor, nice size screen, good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Very solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast enough for all my needs, very good picture quality. Keyboard seems a bit lower-budget.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Amazing Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer very fast and lightweight. Speaker quality and screen is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this lap top I had picked out 3 I liked and compared prices with other companies. It was not in stock at best buy but they were able to get in in within a week. Got exactly what I wanted and they installed all software to my satisfaction. I usually look at all companies for my electronic needs and always come back to best buy. Would purchase again. They had the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Fast and reliable machine.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and high speed system. I really like its light weight and look.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model to develop and maintain websites for work. This device has served it’s purpose in all areas as the battery life holds well. Graphics and display can be configured. The processing speed does not lag and there is plenty of memory for me to use without worry of slowing or bogging down the system. Only knock I can give is that it doesn’t have a back lit keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. It's fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fast and light and very easy set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Packable small size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an open box product. It’s fast n price was reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in great condition! I love that it’s very light to carry around .

    I would recommend this to a friend
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