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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2413 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the EcoTank ET-3850's impressive print quality and ease of use, along with its relatively compact size and quick setup. However, some users experienced challenges with the automatic document feeder, connectivity issues, and reported the printer to be noisy during operation. The lack of a touchscreen was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,413 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer for people who don't do a lot of printing. The ink does not dry up like cartridge printers, and when you have to buy new ink it doesn't cost an arm and a leg. Ink should last between a year and 2 years, depending how much you print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tank

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is so far I really like this printer. I have had much mor expensive printers but was in the work field at the time. Being retired now, this is wonderful to have around. Dont use it much but always nice to have a home printer handy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer for the bucks and if you are spending too much on old printer that has a limited amount of cartridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to use. Geek people came to install. That went great. Very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was a good upgrade from my old HP one. There was a winter cyclone when I bought this and it came to solve the printer errors I was experiencing with my old printer. I haven't had any troubles since buying this one and it connects very easily to an app for scanning unlike my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    The ink is the best part

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink refill aspect was why I purchased this. HP stopped making cartridges for my otherwise perfectly functioning printer. Compared to my HP, the printer itself is very light plastic (dare I say it feels cheap), it is very loud, slow, and the interface is clumsy. It's not even a touchscreen! You have to dork around with arrows. Printing an envelope involves going in and changing two settings. Print quality is reasonable and it prints two-sided well. Sorry, I haven't tried the scanning or copying features. It does have a small footprint as another positive.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Forcedtoinktank, we appreciate your feedback, and we'll forward this information to the relevant departments to help us improve the quality and performance of future Epson products. Your ET-3850 also includes a 1-year Limited Warranty, plus free lifetime tech support. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you.
      Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Finally a printer I love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! The quality and dependability is amazing. And I love how it prints so quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson Eco tank

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Epson Ecotank,I can do alot of pictures etc with hardly refilling with ink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted a printer that helped eliminate ink waste! So far, it's printing well. Graphics not as sharp, but pass for basic home printing. However, I already had paper getting jammed when trying to copy 2-sided, but printing 2-sided has been ok. It's still pretty new so the jury is still out.....

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson ET-3850

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, and fill ink tanks. Much faster printing than i had before. Love the 2 sided option. Great little home printer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent, economical home or home office printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good printer, ecotanks make much more affordable. Last version I replaced after two years, but i purchased the extended warranty as i find all retail printers overpriced. At the retail cost this should at least have an RADF (reversing automatic document feeder or offer a single pass option for another $100. Decent output, better for forms and pdfs than images. If you want to do images, get the best inkjet paper possible. Good luck & if you will use it for 1,000 + prints a month, get the extended warranty or upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Homemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome printer with great quality! I would purchase again!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So disappointed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t do it. There are other printers on the market with better qualities. I returned the Brother ink vestment printer because I didn’t want to buy ink cartridges. I regret it so much. The epson takes so long to print. Not only does it take forever to start printing but just to finish printing the sheet is excessive and it constantly gets stuck and freezes. All of the prints are grainy and not great quality. The scanner is even worse. I really wanted the auto feed scanner on the top of the printer so I opted for the more expensive model for this feature. It was not at all worth the extra $100 dollars. The scanner freezes all the time. One scan job with 3 pages has been stuck like the picture below for 3 minutes and counting. It’s only scanned one full page. I have the epson desktop single feed scanner and it works so much faster and flawlessly. I had high expectations for the auto feed scanner. Overall I am so disappointed with my purchase, I would return but I am 4 days past the 2 week return policy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quite fast with printing. There is no lagging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good But Slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print quality is fair for the price, and the mileage you get out of the ink cartridges is great, but the print speed is slow. It takes over a minute to print a single color document and multiple minutes to print a single photo.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect All In One Epson Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my All In One Epson 3850! It has a deep paper storage bin, it can scan multiple documents at once and store it in a PDF file in my computer. It is wireless, so I can print from my phone. I love my new investment‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home color printer. I did not have success using the app for the setup. Use the touchscreen on the printer instead. Installing the ink is easier than I thought; not messy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working like a champ! But someone needs to tell China that the router ID on the back of the router is the default you probably changed a long time ago or should have. You use the one you renamed it to like all your other external devices. The app prompts are off and new users are probably going to get confused.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great investment due to the high volume of printing we do daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer. I don't have to worry about running out of in with the ecotanks. I can see the ink level. I've printed a ton of documents and art projects for the children and the ink levels haven't moved an inch. Pricey but worth every penny.

    I would recommend this to a friend
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