Customer Ratings & Reviews

I watched and read reviews on all different brands of robot vacuums for about a month before I decided to purchase this one. So glad I did. Setup was simple and effortless. Follow the directions and let the unit fully charge before use. I have a 2000 sq ft ranch style home. Mapping took about 25-30 min. I was very impressed with how accurate the mapping was. But even more impressed with the performance of the vacuum. This thing picks up dust and pet hair that you can't even see. The amount of stuff this thing picked up on the first run was crazy. I run it about every other day now. The self emptying feature is awesome as well. Once cleaning is complete it goes right back to the base, empties itself, then charges back up. Our home is primarily hard wood but we have thick area rugs in each room. This machine goes right over them and cleans no problem. I've had it for about a month now and have had zero issues. Couldn't be happier with this purchase.

Upgraded from a Eufy that just bounced off of walls and sporadically cleaned. Being able to have something that does NOT scuff the walls, cleans everything, and can be programmed to clean daily and/or specific rooms is a game changer. It got lost three times in its first seven cleanings, while better leaning the map it created. Since then, zero issues! This was purchased Black Friday for 50% off, making the value very worth it!

Bought for my wife for Christmas.easy to operate.can operate away from home.cleanse itself.very well built and leaves your floors looking clean!

I've had two different Roombas, most recently a 985. They are all plagued with the same problems: a terrible app that controls the vacuum; incessant wifi and cloud connection problems that cripple the vacuum; and frequent failures of expensive components such as drive wheels and dust bins/vacuum motors. Most recently the 985 went offline *again* making the unit useless. I spent six hours over two days resetting to factory, rebooting, deleting/reloading the app, nothing worked. It's been a problem for years and apparently Roomba is not capable of fixing the problem. I bought this Shark unit two days ago and could not be happier. Cannot speak to durability yet. So far here are my observations: *The Shark app is ten times better. It connected my vacuum and was ready to go in under a minute. Super easy to use, set up schedules, and program "no-go" zones. *The vacuum will make an initial trip to "scout" your house. It makes an initial map that is used for the first cleaning. Very interesting to watch as it methodically travels around, scans your furniture, etc., then returns home. *During the first vacuum the unit is remarkably accurate. I watched it the whole time and can say it maybe bumped into something two or three times - otherwise it traveled very precise paths around everything because of the first scan it made. During subsequent cleanings the robot corrected its map and never bumped into anything. *By far the quietest robot I've had. The Roomba 985 sounded like a jet plane, and would force you to another room in order to take a call. *It will vacuum until the bin is full, then it will return to base and empty the bin. Then it's off again to pick up right where it left off. Overall it's a massive improvement over the Roomba in every way. Well worth the money and we are very happy. Let's hope the durability is right up there with the performance.

This vacuum does a phenomenal job on the hard floors and has yet to get stuck anywhere, even with "offroading" over cords and so forth. It's not quite as effective on the low pile rug, but it certainly helps keep the hair levels down. No issues with wifi connection or navigating. I do find that the dust tank thing has to be emptied about once a week with having two large dogs but the self-emptying function during a cleaning is excellent.

I love my shark robot vacuum! It’s so easy to setup and use! It’s so quiet when it runs my little dog doesn’t pay any attention to it. It cleans wonderfully, it is such a help to me.

Having purchased our second Shark robot vacuum, the Shark - AI Ultra Robot Vacuum, we can confidently say that it's one of the best investments we've made. Living in Hawaii with pets means dealing with constant pet hair and dust, and this vacuum handles it all exceptionally well. One of the standout features is the home mapping, which makes navigation and cleaning patterns incredibly efficient. The user-friendly app adds another level of convenience, allowing us to schedule cleanings and monitor the vacuum's progress easily. As someone with allergies, I particularly appreciate the HEPA bagless self-emptying base. It not only ensures thorough cleaning but also minimizes exposure to allergens during maintenance. Overall, the Shark - AI Ultra Robot Vacuum has exceeded our expectations and continues to be a valuable addition to our home.

This unit is amazing. We have a Roomba and decided we wanted a second unit. My research said that Shark would outperform AND save me $300 and that’s what happened. We have 3 Labradors and this saves us - it sucks up all the hair, empties in its own which is critical for us and navigates without smacking into everything. Our Roomba gets stuck all the time - meaning we constantly have to go rescue it not to mention it has to be emptied constantly. The Shark you can truly turn on and forget it. Best purchase.

At first I was hesitant to buy this. I heard about them not really cleaning as good as they should, ect. It was half off and I have had Shark products before so I decided to give it a try. Wow I was blown away by it. The first time it maps your house then you label each area. From their you can have it clean one room, multiple rooms. It has 3 clean settings.. Eco, Normal and Max. It has a HEPA filter was well. The cleaning is spot on! It literally cleans the entire floor. I have carpet, shag and hardwood. No issues what so ever. You also can schedule cleans. I clean the heavy traffic areas daily. I have a pug so I am always getting hair on the floor. Not any more! The best feature is its app controlled! I highly recommend this Shark unit! Cant say enough about it!

The last vacuum robot we had was a Deebot and it did okay. This is a major upgrade from it. With having a dog that sheds (not badly thankfully) it annoying having to empty the old robot daily. Emptying it over a week is super convenient, you can tell it really cleans when it vacuumed and I like the options that comes with it. Worth every penny

Works great! It was well worth the extra investment compared to a cheaper low end robovac. The mapping and row by row cleaning features are what really allow it to replace normal sweeping and vacuuming. The hepa filter and self empty bin as well as the recharge and resume are also really nice features. It's not a cheap appliance but a good investment for convenience and laziness. If you can make sure your home is set up well for it, it definitely makes regular frequent cleaning more achievable.

I absolutely love this robot vacuum. I think it’s quiet. It can enter a room while I’m watching tv and not disturb me. It cleans the floors pretty well. I’ve been tiling my house and it climbs the tiles from one room to the next. It does it’s business and goes back to dump or charge if it needs to. It doesn’t bump into much. If it sucks up a cat toy it will shut down and let you know. No complaints so far.

Set very easily, discover the area without problem. Best feature is having self empty base.

The shark robot is amazing. Her name is Stevie. After doing the initial exploration, she was off to the races. Room setup and no go areas is really easy on the app. While she is busy cleaning, her mini bin will fill up. After stopping the robot will return to homebase. No matter where in her explored area, she will make a bee line to home. The history map is pretty cool itll show you where your robot has been and the days it made it sound. So go to best buy and get your own Stevie.

Some friends of mine said “Get one! It will change your life!” Ha! And let me tell you, it did! I can’t tell you how happy it makes me to look at my floors and not see dog hair carpeting my wood floors ALL THE TIME even after I’ve vacuumed. My only con about this item keeping it from 5 stars is that it is a little noisy and we weren’t able to set a schedule to run at night while we are sleeping because of it. But the app is easy to use and I can map out where and when I want it to run which is one of the other reasons I bought this one, as well as, having the self emptying basin with the dock. We even have it connected to Alexa and can tell her to turn it off if it’s running and we want to watch tv or have people over and want to send it back to the dock.

Cleans well, including pet hair. Relatively easy to empty and clean the filter. The software does not allow scheduling of individual rooms, which is a problem because it does not have enough charge to clean my whole first floor, and takes 6 hours to charge. Also, the room diagrams it creates and uses are pretty crude and not easy to draw each room very accurately. Still, I would buy it again.

I love my little robot - his name is Bruce and he makes my life easier! I will explain my 4 star rating. First of all, he will get stuck at least once a week. Granted, it's probably because we left something on the floor (shoelaces, clothes etc) and this happens with any robot vacuum. But if my husband didn't work from home, he wouldn't be able to finish his job! Second con is that the little brush on the bottom keeps falling off and getting lost! I put some tape on it, so hopefully it holds. I have also had to reset his mapping system once, due to him getting confused after having to be picked up and cleared of debris. If you can overlook these cons, here are the pros! This little guy cleans its heart out. He goes until he needs a recharge, then goes again! I have him scheduled to clean the whole house top to bottom during the week, and i can also spot clean on weekends or anytime. If i have people coming over, i do a full max clean and i know the floor is going to be spotless. We have several furty friends and it has been so nice not to have furr tumbleweeds anymore! I love that i can use him remotely - i was out of town and my mom was watching the house, and she said the kids made a mess in the kitchen. I sent Bruce in and he took care of it! Overall, I love this product and how much it helps our busy family out everyday! Not having to empty the bin every day, and coming home to a clean house every evening is worth ita

For $500, you're getting a really comparable AI vacuum cleaner. Initial setup is really easy, all done through the Shark Clean app. create an account, fill out some info, name the device and you're up and running! you will have to wait a bit before first official vacuum because it needs to get to a certain battery level, then map out the home. The AI navigation seems hesitant at times. It has a little bit of a difficulty with spaces behind doors, and will sometimes lock itself in the same room and run until it's out of power. It also doesn't detect small items lying on the floor, so make sure you clean out items before starting to vacuum. The AI also tends to kinda look around in its surroundings to find it's way back to the base station, I'm not sure if a software update will fix it, but I'd like to see some refinement in that department. Otherwise, everything else about it is wonderful! The highest suction setting gets carpet super clean, and can get small crumbs and debris no problem. I did however find that it can damage tile while rolling, can get paint stuck on it, and the noise while self cleaning is really loud. I've had it for a few weeks now and it normally does it's thing and nothing goes wrong. I recommend getting it if you're not too bothered with how the machine navigates itself back to its base station!

Absolutely love this robot vacuum! We were an iRobot family for a very long time but it seems like there technology upgrades is on the slower end now. With the really positive reviews on the is model of the Shark robot vacuum we decided to go this route. I’m so glad we did. With two dogs that shed extremely bad this vacuum does an amazing job for up keeping the floors between using the actual vacuum. It is very efficient and does our 1,400 sq. Ft. Home in 70mins and does have to empty its bin once in the cleaning cycle. I know the price is kind of high but I would buy this vacuum again for the simple fact our floors are always clean.

Overall really good. Super easy to use, great app. Marking good value cause i bought on a super sale. Nice how you can choose to just pick specific rooms. Very quiet. Rating a 4 because it will bang into furniture, could scrape/dent - wish it had better sensors not to do that or padding. Has missed a few things it should have sucked up, but overall does a great job vacuuming,