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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 761 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the coffee taste, ease of use, and price of the DualBrew 12-Cup Coffee Maker. Many customers rave about the great-tasting coffee it produces, with some even calling it the best coffee machine they've ever owned. The coffee maker is also praised for its user-friendly design and affordable price point. However, a small number of customers have experienced issues with messiness, defects, and the coffee maker stopping working after a few months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 761 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great coffee

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. I like that we can switch between just a cup and a pitcher for both of us. Easy to use. Easy to clean.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature

    Rated 5 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cant keep coffee hot, msybe its me but i cant get the coffee hot

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tea is ok, but coffee is better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I was told that this brand was very good by a relative. So when I wanted to replace my coffee maker it was with this. Feature wise it has it all for a person who wanted to have the option of a pot of coffee or just a cup. It also has a option for making a stronger cup if one so desires as well as the size of the cup. The water reservoir is a nice touch as well seeing how my other required water each time.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace dead Keurig. I think the coffee tastes better. I especially like the “rich” setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features. The fact I can make just one pod. Or make a full pot and keep it warming for up to four hours. The ice coffee is amazing, its not watered down it keeps all the flavor. You can set the timer on it for whenever you want it to start brewing and I like that you can close it when you take the pot off to get coffee so it does not drip all over.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , excellent brew, easy to use. We use it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes excellent cup of coffee!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this coffee maker to replace an older Ninja. This unit takes up less space on the counter top. There is a little learning curve with programing the size of pot needed and getting the correct amount of coffee. But we now enjoy the flexibility of choosing different settings to meet our needs for any day.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee, Easy to use

    Rated 5 out of 5 stars

    Best coffee maker yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dual coffee maker is fantastic. Bought it to replace a Mr. coffee dual coffee maker that leaked constantly. Whether you’re making a single cup or a pot of coffee the coffee taste wonderful. Easy to use. Size options are in ounces. For a pot of coffee, it may take few tries to figure out how many scoops of coffee grounds you need for the best brew.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a remodel kitchen and it looks nice. Great and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Coffe maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really nice and very easy to use. Looks durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brew-tastic!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my previous coffee maker, and this was the ideal product for me. I love the different brew settings and the fact that I can use either the pods or grounded coffee. Honestly, you can never go wrong with Ninja products!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee

    Rated 5 out of 5 stars

    New Coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and our coffee now is so much better tasting

    I would recommend this to a friend
  • Pros mentioned:
    Coffee

    Rated 5 out of 5 stars

    Hot dang!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hooten tooten coffee machine ive ever owned. Drinking coffee from this is better hog tying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one coffee machine!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 cup to 12 cups using one coffeemaker. Gives everyone a different flavor coffee if wanted or a pot to make things easier for a group of people. Also does different ounce sizes for the cups. Plus gives you the choice of hot tea, hot chocolate or cold brew with the K cup option. Simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee

    Rated 5 out of 5 stars

    Decent coffee maker. I like Ninja products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good coffee machine. the coffee test was good. Ninja products are excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Will Love It

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I have been a fan of Ninja products for many years. However my initial thought was that this coffee maker was more than we need, but I was wrong and LOVE it. I’ve had faster coffee makers, but this has so much more flavor. I also enjoy the Keurig adapter which I’d never had before. We’ve had this coffee maker for over a year, looks great and performs wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and easy to use! From wanting hot or iced coffee it’s a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee pot and the ability to make a single serve or carafe if wanted. Straightfoward to use and has worked well. I did end up being reusable filters for both single-serve and carafe, which have worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good product. Use it every day to make kcup coffee. Easy to use and clean

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A great upgrade

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you sometimes like the convince pf kcups or other times would love a keep warm carafe, then this coffee maker is perfect. It has many size options, the gove you a visual and tje fluid measurement on screen. Very easy to use, and love that you can use either the filter for your own grounds, or the kcup socket if you want a sinple brew. Als has temperature adjustment for brew style.

    I would recommend this to a friend
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