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Customer reviews

Rating 4.5 out of 5 stars with 161 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the SurfaceSense Pet Multi-Surface Vacuum for its exceptional pet hair removal capabilities, powerful suction, and lightweight design. Many pet owners rave about its effectiveness in picking up pet hair with ease, making it an ideal choice for households with furry friends. The vacuum's versatility on both hard flooring and carpets, along with its user-friendly features and quiet operation, further contribute to its popularity among customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 161 reviews
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Love my new vacuum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light vacuum, easy assembly, gear suction, and easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Suction

    Rated 5 out of 5 stars

    This vacuum is a BEAST!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a vacuum that will handle all your messes, then this is the vacuum for you! This thing handles everything, and the attachments are awesome! I will say you will want to play with the suction slider near the handle to find your perfect suction strength! Once you find it just be mindful not to accidentally slide it down!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Vacuum, that does the job!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a vacuum that was easy to use and could maneuver around small areas. This vacuum did just that. I needed also one that would pick up cat litter that my little messy cat leaves all over the house. This vacuum does just that! I only had to run it over the area ONCE! And wa-la~! I have used the vacuum several times and it never disappoints. I am pleased that I bought it with no regrets. The only reason I did not give it a 5 Star was the cord. I seem to be wrestling it as it falls off the wrap around holder. AND, it does not have the luxury of a retractable holder. However, I am still happy with my Bissell Pet Multi-Surface vacuum and I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    BISSELL - SurfaceSense Pet Multi-Surface Vacuum (2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I absolutely loved this vaccuum. There is a light around the bottom part somewhere, so if you are vacuuming a darker section of a room or if you are vacuuming in the dark…yes this is something I do quite frequently, ALL of the dirt on the floor is easily seen. I love this feature. The vacuum has heat suction. I love how the vacuum swivels, I believe this feature is a must have when purchasing a vacuum. The canister is incredibly easy to open, which makes emptying it and cleaning the filters very simple. I have had this vacuum for about 2 months now and I’ve only ever used the vacuum….not the attachments. I went to use the attachments the other day when I was trying to vacuum my steps. I tried to attach the Pet attachment and I was unable to because the part the attachment slides into was broken. I am so upset about this. I should have at least attached all of the attachments to make sure they worked properly when I first opened the box because now I am past the return window and I have a broken vacuum. I still have to call Bissell to see what they can do about this. If it wasn't for the broken piece, this vacuum would easily get 5 stars. I love it. I really hope they will either fix the broken piece of replace the vacuum considering it had to be broken when I pulled it out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Best Vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Easy to use, sucks up everything. I love the pet attachment. It gets all the hair the animals leave. Very quiet and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    sweeper

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this sweeper! So powerful and easy to get in all the tight spaces!!! Glides with ease and also very easy to empty

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 5 out of 5 stars

    Powerful Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works well and is very powerful. The attachments are easy to use and make it very convenient to reach places that the main vacuum cannot reach.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum cleaner is very powerful. Easy to use. Truly a great vacuum cleaner. It is worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    A vacuum that works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum! So lite and easy to use and maneuver. The light on it is bright and great suction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    I can't believe how vacuums have changed!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use, suction on this vacuum is great. Emptying is easy to do. Like the crevice tool and Extension Handle.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for Pet hair Only drawback is the size It is rather small

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    So far it's good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong vacuum cleaner so for. I like it that has a little light in the front to help see what you picking up.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Bissel Beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice machine, love the LED lights and has great suction.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum, the suction is very strong and the light a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Pet hair removal, Weight

    Rated 5 out of 5 stars

    Worth buying definitely.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is really a good fit for me because it is lighter to carry or move around. I had a Shark one for years, pretty heavy and I ended up having others help me vacuum. So this new one works great to clean up the carpet. Easy to clean. Picks up my long hair and cat longhair, too. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Bissell vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great. I have a husky and with her thick long hair I have to vacuum the house at-least once a day. It works awesome on my kitchen and dinning room floor. The vacuum switches over automatically from carpet mode to hard wood floor mode. I love it !!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 3 out of 5 stars

    Average vacuum.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average vacuum. Picks up dog hair really well. Does an average job picking up dirt in carpet. There is light on the front bottom but not on the handle. The power cord is located on the bottom. This can be a pain when you have to keep picking it up. I had purchased two Shark professional vacuums before I bought this one. Both had lights on bottom and the handle, both picked up dog hair and dirt really well. The power cord end was on the canister, which was really nice. Took this one back and purchased another Shark.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 4 out of 5 stars

    Decent vacumm for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for an affordable vacuum. Has lots of attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shed-tastic dog? NO PROBLEM!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent replacement for my old vacuum cleaner! From assembly to use, everything is quite easy! It picks up dog hair extremely well, and the light allows me to see spots I've missed. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! I have two furry babies that shed a TON & this vacuum picks it all super easily and quickly!

    I would recommend this to a friend
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