Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $499.00
Save $300
The comparable value price is $799.00

Customer reviews

Rating 4.3 out of 5 stars with 1582 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Roomba j7+ for its automatic dirt disposal, easy setup, and mapping capabilities. They appreciate how it helps keep their homes clean, especially those with pets. However, some customers find it to be loud and a bit pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,582 reviews
  • Rated 5 out of 5 stars

    Love my iRobot

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Vacuum couldn’t be more happy cleans right up next to the baseboards and after a couple sweeps of your house it will know exactly what to do and where to go. I have vinyl planking throughout my home so this saves me a couple hours every week and manual labor.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair

    Rated 5 out of 5 stars

    Does the job great!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly! Leaving nothing behind and dog hair gone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vaccum for Long Haired Dogs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Robot for Long Hair Dogs. This is the best vaccum we have used that doesn't constantly get clogged and stop working. Only downside is you have to purchase vaccum bags to replace instead of just having reusable ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptionally Smart

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so it could vacuum under the beds. But it can do ahole lot more it recognizes objects and it olso has no go lines, so you can stop it from going where you don;t want it to go .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great… While it lasted.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *Would have rated zero stars if given the option.* We bought the refurbished model and it was an amazing little helper for just about a year. We moved and when we set it up at the new house our robot all of the sudden forgot it was ours. The robot would clean when the button on top was pressed like normal but it was obviously trying to clean the mapped layout of our old home and missing large areas of the new house. When I logged into the app to connect it to our wifi I was notified that this robot was registered to another account. All attempts to remedy this situation were unsuccessful including multiple go arounds with iRobot customer service. The end result of countless calls, attempts to factory reset my unit, my issue “being looked into” by the support team, and waiting to hear back was that nothing could be done to fix the system issue causing the robit to show registered to another account despite the iRobot website showing this units serial number was in-fact registered to me. Gustomer service refered me to their exchange program where I would be offered a $100 credit for my working year old $800 robot because their system is glitched and/or is confused about who owns this unit. Seems like the lazy way out of what should have been a very simple customer service issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Automatic dirt disposal

    Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. I have two large short haired dogs and this Roomba effortlessly keeps my carpet clean. After 3 full cleans the device successfully mapped my 2nd floor and identified any obstacles/ troubled areas. I set the device to clean M-F when I leave the house via an app IFTTT. The device is somewhat quiet however, the emptying into the base is loud. I would highly recommend this purchase to anyone who needs a automatic vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rumba

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rumba is goods,it can be better but happy so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roomba, but it does get receipts or other small things caught in the intake rollers occasionally.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Navigation

    Rated 3 out of 5 stars

    A little slow

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. I like how clean my house look after I use my roomba however I can tell you that it takes a long time to vacuum anything. Most of the times it has a hard time returning back to the charging station by itself. It has died a couple of times on me trying to return to its home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba 7+

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everthing we need for our Carpet and wood floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top cleaner

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, cleans the whole house when we are at work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My little helper

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been working good for me, I need to change the bag, I will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and this is our third Roomba and they only keep getting better

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Quality product with our dog + cat!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great replacement for our Neato brand robot vacuum. Quieter and more efficient-it just dies a better job. And having the bag station makes maintenance minimal! First bag lasted approx 2 months and that bag (nice thick fabric with ingenious closing system) was packed full of animal hair and gruck. These guys know what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended! This was a gift for my sister, Easy to use, smooth ordering process! My sister is so happy :)

    I would recommend this to a friend
  • Pros mentioned:
    Self-emptying

    Rated 3 out of 5 stars

    NOT for Pet Hair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J7 has many nice features - can run from app on your phone, can run from Alexa (works so-so), can set up keep out zones, takes photos of obstacles and lets you review, self emptying, etc. It does a great job with picking up most surface things that are tracked in on shoes, spills, etc. But if you plan to use it for pet hair.....this is not the one. This was an upgrade for my very old Roomba 650. When it comes to dog hair, there is NO comparison....my old Roomba 650 picks up a LOT more pet hair than the new J7. The features are nice but I would prefer that it pick up pet hair as well as the 650. Spent a lot of money and I use the 650 to pick up what the J7 misses. The attached photo is one run with my old roomba 650 after a month of the J7 running every day and sometimes more often.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Robot 7 plus

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Robot roomba j7+ ,my floor was clean, I used it 3 times a week, I recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Rex"Loves Roomba

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Rex" gave me this iRobot for Christmas provided I keep him in good supply of Bones! It is easy to set-up and it I love how it Docks to Recharge & to Bag the Dirt. Its the Cat's Meow if you have any 4-legged indoor friends - really pickups the hair. I tell Alexa every morning where to run Roomba - Love This Machine

    I would recommend this to a friend
  • Pros mentioned:
    Automatic dirt disposal

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely a huge upgrade. We still had the original first gen. It was absolutely worth the money to upgrade! I love the automatic emty, we have 4 kids and 2 big dogs. The amount of dirt it picks up daily is phenomenal. It even vacuums our plush bath mats.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair

    Rated 5 out of 5 stars

    Works as promised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. I don't have many carpeted areas but where i do to seems to clean well. I have a dog that sheds and this device is great at picking up the hair, even close against the walls.

    I would recommend this to a friend
Sponsored