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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 159 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the Jet 60 Pet Cordless Stick Vacuum for its lightweight design, powerful suction, and cordless convenience. It is easy to use and maneuver, making it a great choice for those looking for a convenient and powerful vacuum. However, some customers have expressed concerns about the battery life and dust bin removal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 159 reviews
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a while back and I love it so much. Its an awesome vacuum. Lightweight and functional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its meg. Average vacuum like your chick you brag about to your friends

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rico T,

      We appreciate you sharing your honest feedback about your Samsung vacuum.

      Thank you for choosing Samsung and have a great day!

      ^Rainly Samsung

  • Rated 3 out of 5 stars

    Weak suction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Husky and unfortunately this is not the vacuum we need for all the hair she releases. Suction not strong enough and her hair get caught in the wheels and prevents them from turning properly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We are dedicated to improving the efficiency of your vacuum. Allow us to take care of this.

      Please refer to the vacuum's user manual for tips when its suction weakens, and hair gets tangled in the brush, which prevents it from turning properly. See page 9 for the suction power control button, page 10 for maintaining the vacuum cleaner (see C3, C6, and Note), page 11 under "Warning (sixth bullet)," page 13 under "Operation - Warning (tenth bullet)," page 15 for maintenance (first bullet), page 17 under "Maintenance (Note) and Caution (third bullet)." and page 18 for troubleshooting (Suction force decreases suddenly and the vacuum makes a vibrating sound.):
      https://downloadcenter.samsung.com/content/UM/202303/20230327113427614/O_VS6700AL_IB_DJ68-00861T-01_AP_EN_MES_230320.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147079488, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    So good we bought a second one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great for our couches and hard surface floors. We liked it enough to buy a second 1 for our upstairs so we would have it handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Sucks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vac, gets the job done. I only bought to use up on the 2nd floor. We have the Dyson for the 1st floor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum by Samsung.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum by Samsung. Great vacuum by Samsung. Great vacuum by Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,very easy to use and helpful for anyone at all times. We loved. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 cats and this works great. Works good on hardwood and rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I recommend buying it for anyone who lives in apt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fave vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packs a lot of power in a small package. There is a huge difference between name brand products and the cheap knock offs on Amazon. Love using this on the stairs as a pet owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful and light weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for maintenance of our bedrooms upstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect vacuum for our RV. It works great and is easy to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING VACUUMMMMM!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazinggg vacuum, easy to use and smooth on the carpets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for a cordless vacuum! Easy to use and holds charge so awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    East to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccum design and cordless does last for the use of multiple rooms or quick pickup

    I would recommend this to a friend
  • Pros mentioned:
    Suction power, Weight
    Cons mentioned:
    Battery life, Dust bin
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Decent vacuum but not great

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum came well packaged and was easy to assemble. As with most cordless vacuums there are 3 pieces that make up the vacuum. The brush head, pipe and motor head. The manual that comes with the vacuum is pretty much picture oriented and does not give much in the way of written assembly details but if you have used a cordless vac in the past, it should be easy to follow. I will say this is an attractive vacuum in the Rose Gold color. There are several attachments that come with the vacuum including a dusting brush, crevice tool and with this Pet version a small motorized cleaning head which is great for stairs. The standard power head uses bristle style brushes and the small motorized head uses rubber brushes. Performance wise the vacuum performs fairly well on carpet and hard services. The handle has a power button as well as 2 buttons to adjust the suction of the vacuum. There are 3 levels of suction that you can chose. The battery has indicator lights that let you know how much battery life is left. Samsung claims 40 minutes of run time however this is only achieved if using the vacuum at its lowest suction level and without a motorized attachment. Since most people will use this to vacuum carpet and floors the run time is significantly less. I would say at most 15 minutes. It takes around 3.5 hours to charge the battery. This makes the vacuum good for small quick cleanups or a very small cleaning area. In order to charge the battery, it has to be inserted in the wall mount that comes with the unit. There is no charging port on the battery itself and this is cumbersome if you do not intend to mount the charging station and hang the vacuum. It would be much better if you could charge the battery by itself. The vacuum is lightweight and well balanced however the main brush head only has very small wheels on the front of the head and no wheels in the back so it makes it harder to maneuver than most other cordless vacuums. The dust bin is large and has a number of filters that can be cleaned and washed. The one thing I do not like about the dust bin is that you have to remove it from the motor assembly and unscrew the top of it in order to empty it and replacing it is a bit difficult until you get used to it. The instructions do not explain this process well at all. One thing I wished this vacuum had were LED lights on the power brush. Most vacuums in this price range offer them and I find them very useful. Although the vacuum seems to perform well enough the limited run time and lack of some features keeps me from recommending this vacuum at this price point as I feel there are better options out there that provide better performance and ease of use for the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband always wanted a cordless vacuum i was never for it, but decided to give it a try and man let me say this vaccum is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and works great. I would definitely recommend it to family and friends who can afford it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, works, I like it, easy to use and store, blends in perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Jet 60 Pet Cordless Stick Vacuum is great vacuum for any cleaning needs around the house.

    I would recommend this to a friend
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