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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 939 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the price, fast performance, long battery life, portability, color, and light weight of the 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC. They appreciate its affordability, speed, efficiency, portability, stylish design, and convenience for schoolwork and work on the go. However, some customers have concerns about its gaming capabilities, screen durability, limited storage capacity, and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 939 reviews
  • Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    Broken now

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and it works well with her school work, I would recommend buying the warranty because the screen cracked now my daughter is out of a computer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Budget friendly laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Two years in and I have no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, it works great for my work and the speeds are pretty fast. I haven’t had any issues with it. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this item. Looked around multiple places and this was overall the best.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap too has helped me through college. It is small in size but its speed and clarity make up for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic and okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets a little slow if you open multiple browsers and watch videos at the same time. It’s a cool basic laptop for someone who needs to type a quick document, check emails and watch a video here and there. If you intend to use it for work then it will disappoint you. It’s the perfect fit for me because I bought this as a backup laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Gaming

    Rated 5 out of 5 stars

    great computer for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased 4 of these at once because we decided to homeschool. For the price it is an amazing computer. My sons tell me is it not enough for gaming. But for school and entertainment it works great. Has a long battery life. Charges super fast. We also like they are so light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was smaller than I was expecting, not sure why I thought it’d be bigger. Was great for the price though

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Powerful machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine. Gets the job done and helps with seamless work flow. Not the fastest but the price point is great for the win.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fine for the price point and performs as expected for such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not bad!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this to work at home for a few hours. the battery runs quick, but again this is just to use for a few hours. it isnt heavy to carry around, and it fits in most bags.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, didnt realize at first that it was the updated windows 11 so that was nice to realize. I use this for strictly crafting and it supports my needs. I did purchase a sd card for extra memory and external hard drive. This comes with 4g but they preload it with all the bull so its not actually 4g its closet to 3. Aside from that its works great for me. Nice fast speed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop if you do not have a lot to spend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my needs. It is lightweight and very responsive. The display is crystal clear, and set up was easy. This is an affordable laptop that gets the job done. Best Buy was able to deliver this item quickly. I definitely recommend this item. It's really great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pretty Good for an extra laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good inexpensive laptop. Pretty good construction not cheep thin plastic like other low cost laptops. Good for checking email and web searching and check Best Buy sales. I don't do any gaming so I can't say if it works ok for lite gaming or not. I removed the 4 gig ram chip and replaced it an 8 gig. That is the most it will take. It helped it a lot. My battery life is really good. 12 hours of use and still had 55% battery left. I have owned a lot of HP laptops and never have been disappointed with any of them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for home and travel use, it’s really good and have a lot of nice features for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great for college!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my brother to use for school and he loves it! It is light, sleek, and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop especially for the price. No issues.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Bought this for school. Didn’t see the purpose of buying an expensive laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just like new

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would have never known this product was refurbished it was just like new thank you so much

    I would recommend this to a friend
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