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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 939 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the price, fast performance, long battery life, portability, color, and light weight of the 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC. They appreciate its affordability, speed, efficiency, portability, stylish design, and convenience for schoolwork and work on the go. However, some customers have concerns about its gaming capabilities, screen durability, limited storage capacity, and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 939 reviews
  • Rated 5 out of 5 stars

    Great laptop for work, school, zoom etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this laptop I’ve had it going on 2 years now and its great i used it for my last year of college its pretty amazing. I also use it for work, zoom meetings, microsoft meetings, youtube, and watching movies its an all above laptop and nice camera i love taking pictures on my laptop super fun.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great price for this product and I get it the same day at the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for basics

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good basic computer. It feels cheap, but it is cheap. That's the only reason I'm giving it 4 stars - the body feels hollow and cheap, but it runs great and does everything you'd expect a laptop at this price point to do.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Wife new toy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this computer and as well the color. Huge pink color fan.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    LOVE IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this laptop!! Ive had multiple laptops over the past few years and have had so many issues with all the others pretty much from the start! Ive had this one for about a week and there hasnt been any issues. Its fast and the battery lasts forever!! For the quality of this laptop the price is very reasonable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up great quality, fast! The color of the laptop made me fall in love with it even more.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very Handy and very clear display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is just right. Easy to use and good speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Santa Cestou LaredoUnited

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products in town, unfortunately more customer service needed more personnel in floor. 1/2 laptops and printer every year. I expect better customer service

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Review+issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop earlier this year for personal and work use; and I’ll tell you that it’s been a life saver. It works very well, it’s battery life last for long times, and the speed doesn’t slow down very often. However one thing that does happen a lot is that the network driver disappears or cuts off a lot. Now it’s missing, and I factory reset it, however, that didn’t seem to reset the network driver as I can’t get any wifi connection on the set up screen. I now want to redeem my one year warranty to both get that, and a cracked Frame fixed. I want to know how I can get that warranty without being able to long into my loptop as I cannot atm

    I would recommend this to a friend
  • Cons mentioned:
    Gaming

    Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this laptop for much simply because you can't do a lot with it. If you want something to play games on, the best you can do with this is play Minecraft but that's it. I use this for browsing the internet and writing fanfiction, it's now been a little over a year of me having it and it lags SO much. Sometimes I can't even log in because I can't get past the Lock Screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great cheaper laptop for simple things

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues since getting this laptop. I mostly just do email and facebook and printing stuff out so this laptop was just right for me. I didnt need anything fancy and thus is perfect. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop still working in 2024

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working as of April 25 2024 bought it for my wife as a replacement for her old out of date one that was also purchased at Best Buy! They have great products

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Online classes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop cause I’m taking online classes and needed a windows based computer. So far it’s pretty good. Run’s great and pretty fast. Price wasn’t that bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer it all that I needed it super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great laptop for a high school student that completed their assignments on and had great storage to store all their documents.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Budget friendly laptop to help cover the basics+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price you pay. You’ll get the most out of it if you take it out of S mode. Unfortunately you can’t go back once you’re out of it but for a laptop under $250, you can’t go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 10 year old daughter's birthday. So far she's been really happy with it. Doesn't lag and the battery last a decent about of time. For the money and who's using it I'm pretty happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS THINKING IT WAS A GAMING COMPUTER..ITS NOT, BUT I LOVE THIS LAPTOP I CAN DO WHAT I NEED TO DO WITH IT

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Simple Computer Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was good with Microsoft 365. The problem is that there is little else that it can hold. It may be what is needed. i didn't realize that Microsoft took that much memory

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop since 2022, its now 2024, I haven't had any problem. It's basic and small, exactly what I wanted. It gets the job done.

    I would recommend this to a friend
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