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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 50 reviews

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Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers are impressed with the Spectre 2-in-1 16" UHD+ Touch-Screen Gaming Laptop's display, calling it excellent. They also appreciate the comfortable keyboard and the surprisingly good speakers for a laptop. However, the battery life is a major concern for many, with customers describing it as horrible. There are also some complaints about the build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-50 of 50 reviews
  • Rated 1 out of 5 stars

    Horrible laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems since I opened it. Mobo went... Twice. Charger also failed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Might be OK if Bestbuy supplied all the Parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this review is more about Bestbuy than the laptop. Yesterday (12/12) I traveled by car 2.5 hours each way from Leland to Aberdeen NC to pickup an Open Box laptop that had been ordered online. The laptop was listed as Satisfactory on the Website. When I arrived, I found that the laptop was missing everything; power supply, pen, sleeve, etc. that would allow it to be functional. The package consisted of only the laptop itself. This wasted 5 hours of my time left me with a laptop that was intended to be a Christmas present but was not functional and not in accordance with the Website description. When I contacted Bestbuy Chat about this issue, they were very apologetic but essentially useless. I requested that they deduct the difference for the missing parts or otherwise compensate me for my effort. They suggested that I contact my local Bestbuy who had not even been involved in the initial purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Display, Speed

    Rated 1 out of 5 stars

    MyWorkstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mets Expectations. The battery life, speed and display are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I7 evo Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its most amazing pc with the power of intel evo platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything that I was expecting, very good looking and very functional

    I would recommend this to a friend
  • Pros mentioned:
    Display, Keyboard
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good features, excellent display, OK performance.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using it, great keyboard, display is beautiful. Low battery life, so make sure you're ok with that. CPU & GPU performance is inconsistent, maybe due to aggressive thermal throttling. Dont expect amazing framerates from a 3050, but you can play just about anything if you adjust settings. Windows Hello is extremely fast, very convenient. Love it overall.

    I would recommend this to a friend
  • Cons mentioned:
    Faulty parts, Ports

    Rated 2 out of 5 stars

    Faulty when first got and lacking in USB ports.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took 2 months for the faulty parts - fan, swollen battery and heat sink to be replaced. The warped bottom of the outer case remains. It has only 1 normal USB port and 2 USB-C ports. It is difficult to use, but this may be due to Windows 11. There is no ability to add an internal extra drive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Spectre 360 2 in 1 16

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could rate tgis laptop above 5 Stars I would. One of the best Ultra Laptops I've owned. Metal frames, anodized bezel makes it a real work of art. Fast, backlit keys, nvidia GPU, SSD hard drive make it make it easy to use and fast. Love it, love it. Thanks HP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great, you can play game ( light game) and work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    T

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To much money and not happy…Expectations are sad and poor

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      Thanks very much for your review. I'm sorry to hear that the laptop did not meet your expectations. We always aim to make our customers happy, so if we can assist you with this or in selecting the product that best suits your needs, please don't hesitate to reach out to us directly at support.hp.com.

      Alexis
      HP Care HP

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