Customer Ratings & Reviews

Sleek monitor and a very comfortable keyboard. Allows you to type and keep your hands comfortable. Better than most.

This laptop is pretty speedy for its internal hardware/components. The keyboard is user-friendly, however, it does not have backlighting and is a bit harder to use with the room's lights off. After about 1 1/2 months of usage, the battery still lasts pretty long and remains charged 5-6 hours. I do long for additional USB ports, but the system makes up for some of the limitations on ports by supplying a cord that is very generous in length.

Was so happy to have found this laptop and even more delighted to realize i was saving close to $100 versus the same laptop on another site. I uwe a lot of devices so would have appreciated one more usb port but no complaints here. Love the wide screen, I'm used to notebooks so this is my first time buying this sized laptop. It is super light and boots up really quickly.

Great computer, fast and reliable. It helps me work effectively while working from home.

Overall it is a good computer for school work and everyday use.

Very good product. Excellent for todays demand I used it for school and for work

A beautiful design, fast, and very light. Excellent for office use.

The HP Laptop is a balanced and efficient device, ideal for many different functions. Its speed, storage, and smooth operation provide seamless functionality, and its potent processor will impress. Whether you stream your favorite HD movies, play games using the backlit keyboard, or want extraordinary work efficiency, this laptop is a good fit.

Ease of use, 12GB memory, 256GB, SSD, and fast response time.

Great purchase! A year later still working just like new!

So far it is a good and light-fitting laptop. I miss the backlight keyboard feature, but the side keypad makes up for it. I am still getting familiar with windows. This HP laptop has enough speed and memory for what I use now. So far I am happy with the product.

Laptop is good and the customer service is also very good

Great computer . Works great !!! I’m a college student and this computer awesome .

Excellent computer works well and speedy. Had great reviews.

Very good quality very quick speeds and more than enough for what we use it for.

Works great, light weight, good screen, fast for home use

I am very happy with this product Best Buy always takes care of its customers with rewards and prices and this product has a discount for members and I think this is a good reliable product for a reasonable price other stores were more and I recommend all my friends to Best Buy and for them to have a account with them. And these employees are well trained to handle any request

Ordered this online to take on vacation. When the package arrived it was in a bag that had the box inside but the box had a huge hole in it and I thought the computer was going to be broken but luckily it survived. Once I got it charged up and powered on it took seconds to load anything so I was already pretty happy with it. I mainly will be using it to trade stocks so I needed something that was quick, could run dual/multiple monitors, and had a decent amount of memory. This computer had just that. Plenty of speed even when I tried to open some of the programs to slow it down it just kept going like it was nothing. I had to turn off S mode however so that I was able to download my trading platform. The screen is nice and not glossy so I don’t get a whole lot of sunlight glare and the keyboard is good but a little flimsy and almost feels cheaply made when you’re typing away. I do wish that the keyboard did have backlit keys but I won’t be in any low light situations.

I love everything about this PC except, there is no Ethernet port and the position of the keyboard. One more thing, the key pad is super sensitive, even after adjusting the touch settings. I love everything this hp, and outside of the issues I mentioned, it doesn’t disappoint.

Great laptop It works great no issues at all Recommended