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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1729 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Envy x360's touchscreen, ease of use, and performance. Many appreciate its lightweight design, good battery life, and affordable price. Some users wish for more RAM and a number pad. Overall, the positive feedback on features like the touchscreen and performance outweighs the concerns about RAM and the lack of a number pad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,729 reviews
  • Rated 5 out of 5 stars

    Perfect on the go laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend for her job and it worked out wonderfully. The quality is great for the price I purchased it for. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great latop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good and reliable latop. Works perfectly and good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great PC :) One Gripe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I really enjoy the touch screen and flexibility. You can use this as a tablet of computer, which is great. A minor gripe would be the track pad. Sometimes when you use the double-click function it will make you do a standard click, and vice versa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop, and i could not be happier with this purchase. I am not computer savvy, but it is definitely easy to use which I appreciate!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Does everything you need it to do. Touch screen is a great option

    I would recommend this to a friend
  • Cons mentioned:
    Number pad
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid all around

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had any issues with this laptop in the 3 months ive had it so far. Only thing I consider an inconvenience is the lack of a number pad which i like but modern HP premium laptops have dropped this feature. For the sale price however, its unbeatable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this laptop for 2 years now and its still holds ups great highly recommended it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with losing wifi and wouldn't even show options in setting Called hp and tech updated all drivers thought could be bios. After restarting it seems to be ok now. Love the true hd resolution, touch and back lite keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was in need of a new laptop for school and after reviewing many I decided on this one as it had every thing she needed. She loves it. It was all she expected and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent school laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop! My son uses for school work and some light gaming. Can’t be beat For the money. Get the Microsoft cloud account to save everything to the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Something Smart to ENVY !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent laptop that is easy to navigate with helpful directions and remarkable graphics. The notifications are a great and invaluable feature that troubleshoots and enhances ease of use. Love my HP ENVY!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best at Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Hewlid Packer computer. It's much speeedier than my old one. The technician was very helpful setting it up at my home. Best Buy is the place to go for my tech needs and with total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one bang for your buck.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more than happy with this laptop. It's a workhorse in the ways that matter, it can kill pretty much any basic work application and give you room to for fun stuff like gaming. It is a bit more pricey for higher storage devices, but that is not really a problem if you plan on using this for day-to-day operations. I am not a video editor so I am happy with the storage size but if that is what you plan on using it for, go for the heavy-duty version of this. The only feature I don't really like on this device is the touch screen, but that is just out of personal prefance. Battery life is great for basic apps. Anything gaming related your gonna get 2-3 out of it max without it being on a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good laptop for college student

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my son a few months ago to use for college. So far this laptop has been great. If you are looking for a laptop to use for school, this is a good one to purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Number pad

    Rated 4 out of 5 stars

    My HPEnvy works really well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying using this laptop for my work related things. The only thing I would have liked for the computer to have built in is a number key pad. Otherwise, it’s great! Also the young lady who helped me was very knowledgeable and patient :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has exceeding my expectation. I bought my last laptop in 2014 and this is a major upgrade for the price i got it for. The time of purchase was great because it was on sale for 300 cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, still in use as a home server.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop. It works well with Windows. Only downside is the screen brightness its 300nits and bit dim for my liking. 400 Would be nice. Otherwise I still use this laptop as an ubuntu server. Fyi the soundcard won't work with ubuntu, I found that you need to install latest kernel to make the sound work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Even better than I imagined

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research I chose this computer for my next purchase. I travel a lot with my laptops and this one was a perfect candidate. It's light weight but built solid. It's fast and the high definition screen and lighted keyboard are super for a dimly lit red-eye flight. The sound from the stereo speakers is clear, crisp, and full volume. The more I use it, the more I know I made the right choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it ever since i bought it. I use it for my business at home and on the road! Works great and oong battery life. Very good and does the work

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my new laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! I love the fact that it folds and can be used when sharing presentations to clients. Touch screen is amazing!

    I would recommend this to a friend
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