Customer Ratings & Reviews

It is working as predicted. The issue was transferring data from the old computer to the new. Some stuff did not transfer efficiently, but the Geek Squad has been most helpful, and I am getting along fine. Just for information I am 85 and not computer literate so the learning curve on the new computer is a bit slow. Also, I am complicating my issues by using both Chrome and Microsoft with different functions. Long story short, separate software issues from the performance. In this case, the keys are friendly and comfortable. The screen is great.

Im very impressed, packaged very professionally. It starts well every time fast * backlight foe keyboard has bright and low , the touch screen makes this amazing ! It can handle performance gaming . I build gaming pcs and this here is more than enough for school !ryzen is a beauty of technology! Upgradable ram and ssd cant go wrong with this deal ! Havent had any hickups in the month ive owned it . Thrown all at it. 1080p 60 gz refresh rate. Good to go !*upgrades up to 16gb ram and 1tb ssd. Coming soon !

Its a really nice laptop. I have a few complaints about it however. The location of the Home/end button is incredibly inconvenient and frustrating. It's enough to knock a star off. Its near the backspace button so i tend to push that more often than back space. Other thoughts- Really nice touch screen. Heavier than it looks. Nice construction. Battery lasts 5 hours ish while working.

Great buy. I needed a computer for my personal use and for school. Lots of space to hold my assignments. Easy to use and not too heavy. It comes preloaded with lots of apps and Bluetooth is fast and easy to connect. Camera is clear which i need for Zoom and Teams apps. Microphone is load and clear.

I was helped by a very warm and knowledgeable gentleman named Laurence. His personality combined with his expertise in technology were a shining example of the kind of person you want helping you, as well as the type of person Best Buy should hire more of. I will gladly wait for him to be available to help me with my technology needs. You’d be wise to follow his advice and seek him out if you need help. The computer he recommended was a gift for my mother-in-law and she absolutely loves it. It’s fast, has a great webcam, LED indicators for muting sound, the microphone, as well as the webcam. The webcam is mechanically disabled at the press of a button, giving her peace of mind that nobody can spy on her even if the laptop gets hacked. The 2 in 1 and touch screen dazzled her and the speed the SSD provides left her speechless. This laptop is perfect for students and everyone else but the most demanding of activities, such as playing AAA games on the highest settings. You can’t go wrong with this laptop, HP Envy was the right choice and I’m glad I bought it. My mother-in-law is SO happy with it and she thought I paid way more for it than I did because the laptop looks and feels so premium. L

i love this laptop i use for work and school and the functions are amazing, super easy to use and is very efficient! also the best part is that it’s touch screen! the name literally says it all 2 in 1 and i love using it as a laptop or a tablet. super satisfied with this purchase, would definitely recommend!!

Good performance for the price solid build quality great display and good battery life !

Brought this Labtop a year ago I love this Labtop so much. Smooth fast and sleek with touchscreen that has the keyboard lights it’s amazing for the price

So far, it's a great laptop! Plenty fast for normal use, browsing, excel, email etc. Battery life seems solid - I haven't really paid much attention to timing it but its not a concern. It seems a bit heavy but I guess it is a 15"+ device. The screen is good, not the most bright but I find it to not be distracting in any way. The only thing I can criticize is it seems to pick up smudges and fingerprints easily. Happy with my purchase!

I love my HP laptop. I was going to get a Mac book but it is better in my opinion because it has the touch screen although Apple Mac laptop doesn’t. Easy to navigate and i do not regret purchasing this amazing laptop. Do not hesitate.

I gotta say, the HP ENVY x360 2-in-1 laptop is pretty awesome! The touch-screen feature is super convenient, and the AMD Ryzen 5 processor gives it some serious power. Plus, the 8GB memory and 256GB SSD make it speedy and efficient. And let's not forget the sleek Nightfall Black design. Overall, it's a great choice!

Beautiful looking laptop and works amazing, and for a good price too

Nice touch and sleek design. Good speed. Love the look and is not too heavy.

Easy to navigate. Great value. lightweight. Touchscreen is a joy.k

I purchased this Laptop for use in the ministry and it has worked out to be a nice tool for me. The size is convenient and the screen is easy to read. I like the lighted keypad and the touch-screen is a nice addition. Depending on what you are doing, the battery life is decent!

Very light, fast computer that has a great size monitor. Easy to setup and use. It has plenty of memory and power as well. The price made it an even better deal.

This is an amazing computer!!!! Especially for the price! The screen is super sharp with great color and it is always fast. I used it for work and it never let me down! I highly recommend it!

Love the battery length, ease of use and touch screen

This is a very good laptop for gaming and using for work as well, had it for 2yrs now and I just now experience hardware issue to wear it want power on at all, I definitely recommend you get the extended warranty from HP when they offer it for future problems if you encounter any. I was late and missed my deadline to extend mine so that was on me far as that goes but overall it’s a good laptop for as gaming

I purchased the laptop for my wife for her new job! The laptop works perfectly for her since she’s always on it at the office, and even uses it quite often for home use. The screen quality and slim design makes this device perfect for on the go.