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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 684 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Envy x360's strengths lie in its touchscreen functionality, impressive performance, and ease of use. Many appreciate its lightweight design and long battery life, along with its competitive price point. However, some users point out that the speakers could be improved and that storage might be insufficient for certain needs. Overall, the positive feedback on performance and usability outweighs the concerns about audio and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 684 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP products all the TIME!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so stylish and great speed. The keyboard is soft which i like. Still getting to know more about the laptop since my only use is for work purpose and it DOES THE JOB! I love HP products

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    An excellent computing platform for home or busine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent computing platform suitable for home or business. The design and construction quality is the best in the industry comparing well against Dell or Apple. The touchscreen is sharp and readable in any lighting condition. The keyboard touch and feel is easy to work with and very reliable. Windows 11 is exceptional and the standard home edition is easily upgradeable to Windows 11 Pro using the Microsoft Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to learn and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am finding the HPNV 360. Easy to learn and to use… My old computer, hard drive crashed… The geek squad put my materials on the new computer and it works quickly and easily… Functions really well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Decent buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a decent buy; the RAM was easily upgradeable and the computer runs like it should. It was even a better deal with the sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop but Windows 11 sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard is good but the Windows 11 update issues is super annoying. It keeps saying to reinstall them when it is already install. I wish there is a way to hide because it is very annoying to see it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    HP envy laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this laptop. It is fast and easy to navigate. You can use mouse. Swipe screen or use keypad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased as a gift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone else. This was recommended to me by the staff from the store. Haven't heard any complaints.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Different than what I thought

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, it’s not great. I was recommending this based on the 2-in-1 and ability to handle video editing. I had 16 GB of RAM put into it, which maybe be causing my computer to heat up more than it should, but I digress. This computer doesn’t feel well-made. It’s a thin sheet of aluminum, and it’s a windows product. I have realized that their programming isn’t meant to last, so this computer isn’t meant to last. I don’t want to spend another couple hundred bucks in a couple of years for a new computer. I should’ve just gone with the iPad and got the key board.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Sales and Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. HP has always been my favorite product. The salesperson was out standing along with the assistance of the Geek Squad. Highly recommend Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it is able to be touch screen and flip like a tablet. Very affordable for that feature and has many usb ports

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    HP- Envy 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would this laptop recommend for college students. It’s fast, light weight and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy laptop review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey everyone, I bought a nearly identical Envy a year and a half ago and have loved it. My other one has the AMD Ryzen 7 and 8 GB Memory. I'm giving this a 4 star because this particular model does not have the 9 key number pad on the right side of the keyboard. This was an oversight on my part to not notice that when I purchased it. If you don't need that feature then this is a great computer. My husband and I both use that feature for our jobs so we are slightly bummed that this computer doesn't have that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but needs instructions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop, but I can't figure out how to get the touch screen to work. I wish it had come with an instruction manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, has the capabilities to handle light gaming, graphics are great, features are fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best laptop for value in HP lineup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! Has served me well so far and stays cool with heavy use. Very fast, efficient and quiet pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer but not so with operator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great but person operating it is a little computer illiterate. I don't always understand all that I need to. I think more computer knowledge would be helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Solid Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid laptop. I don’t really have nothing to complain about it, but I can’t really say the battery life is the greatest. Not bad at all just good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for entertainment in our home. Great laptop to use for work and school.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast laptop! Pretty impressed with the laptop, love the sleek design and features. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP ENVY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop! The only thing i wish it had is a 10 key. The older ones have it, but this one does not. But overall its a wonderful computer!

    I would recommend this to a friend
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