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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 684 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Envy x360's strengths lie in its touchscreen functionality, impressive performance, and ease of use. Many appreciate its lightweight design and long battery life, along with its competitive price point. However, some users point out that the speakers could be improved and that storage might be insufficient for certain needs. Overall, the positive feedback on performance and usability outweighs the concerns about audio and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 684 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Fast. Long battery life. Very thin and lightweight. The only thing I miss having is an Ethernet jack for wired internet connection, but so far, the wifi has been more than enough.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great lightweight and fast laptop. I am surprised how how I like using it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and very convenient. I love being able to use the touchscreen when wanted and having the screen be convertible. I used this computer for school and personal use, as well as editing photos and it hasn’t disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    What would I do without my HP- Envy

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has facial recognition which is amazing really didn't know. Also it insanely fast compared to my older Dell computer. I don't think any other laptop compares in terms of amazingness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value and easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a new Dell laptop but there was a special price on this HP over the Holidays and I’m glad I went with it. It was extremely easy to set up myself with step by step instructions as soon as I turned it on. Setting up my new Hp wireless printer was also really quick and easy. I haven’t had any issues and I’m enjoying using it so far. Seems to be good quality and is for sure a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was due for an upgrade and I got just what I wanted. Great price, great machine

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A-1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop A-1 would recommen. Nice price and powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves is new laptop, easy setup and lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my school and fast and love the touch creen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and use price good. bought for office use

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with laptop. Lightweight & quick. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Key in the dark with this light up keyboard.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the light up keyboard. Very fast and good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and great for school very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek yet powerful laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is quite sleek and very well built. I like quality of the screen and the screen touch feature. The AMD Ryzen 7 processors are powerful. I didn’t do a head on comparison with intel ones but didn’t notice any differences in my day to day usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer. It looked great out of the box. It is a bit on the fragile side. It has been kept in a case; however, I’ve noticed that it has some areas that are marred and also the very thin parts around some of the ports are bending from general use. As long as you are extremely care with this computer, you’re good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed, Weight

    Rated 5 out of 5 stars

    Fantastic laptop-HP Envy x360 2-in-1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, lightweight, and powerful, a great laptop. I love the SSD technology as opposed to the traditional hard disk. The Geek Squad took this new laptop and my old one and set up everything perfectly. I couldn't be happier with this purchase or with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall love this laptop. love that it is touch screen so it can be used like a table also!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good starter computer for a first timer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Computer. The display is acceptable; memory is enough for basic programs. The Hard Drive is small by today's standards, but this computer was bought for a beginner, so that's OK. It shouldn't overheat, but we'll see what happens over time. All in all worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 3 out of 5 stars

    Decent laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers blown for the 2 laptops Ive used, it acts weird from time to time. Flipping the screen or not wanting to turn on correctly. I love the laptop just hope for the future there are better things for it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Envy is perfect!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is absolutely phenomenal, mixed with the touch screen ability. I loved this laptop so much I went out and bought my brother one as gift and he loves it just as much as me if not more! Great buy! Top tier!

    I would recommend this to a friend
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