Customers enjoy the LaserJet Pro 4001ne Black-and-White Laser Printer for its speedy printing and affordable price compared to competitors. However, some users have expressed frustration with the printer's complex setup process and the lack of Wi-Fi connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 75 reviews
Cons mentioned:
Setup
Rated 1 out of 5 stars
Get an Xerox
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was not a simple hook up. Had to go through a connection process that was a pain. The person who I had help me get it set up, who was familiar with computers hated it. After a couple hours we got it to work. It did print fast. However the printer keeps reverting back to 8X14 paper size and it causing delays..
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi, Dave.
I’m sorry that your printer has continued to revert to legal size paper when you prefer a different size. I can certainly see why the delays caused by this would be frustrating, especially after such a challenging setup process. I want to help you resolve this problem, so I’ll suggest a resource that I hope will make that happen.
I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number: - hp.com/plus-help
Keith HP Care hp.com/support
Pros mentioned:
Home use
Rated 5 out of 5 stars
Home Use
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first time using HP- LaserJet Pro. It works perfectly in our home.
I would recommend this to a friend
Pros mentioned:
Print speed
Rated 5 out of 5 stars
Easy to setup
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup. Printout look good. Fast. Does not require instant print
I would recommend this to a friend
Pros mentioned:
Print speed
Rated 5 out of 5 stars
Great printer
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Print fast and efficient multiple pages for reports or other needs.
I would recommend this to a friend
Pros mentioned:
Print speed
Rated 5 out of 5 stars
Easy to use and very fast
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use, very high quality prints and fast. Printed out 50 page report in less than a minute.
I would recommend this to a friend
Cons mentioned:
Wireless
Rated 1 out of 5 stars
HP printer 4001ne
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
HP printer 4001ne was not wireless as described and told by best buy employee, also the geek squad tried helping me connect via over the phone with no luck, contacted the hp help line with no luck after spending over a hour, hired a technician to help with situations and out an additional 80 bucks.
No, I would not recommend this to a friend
Pros mentioned:
Home use
Rated 5 out of 5 stars
owner
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best small business and home use , recommended easy to install
I would recommend this to a friend
Pros mentioned:
Print speed
Rated 5 out of 5 stars
Worth every penny
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent printer… easy to setup. Great print quality.
I would recommend this to a friend
Rated 5 out of 5 stars
Good
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great i love the printer and its great just wish the ink wasnt so costly.
I would recommend this to a friend
Rated 5 out of 5 stars
Wonderful
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exceeded my expectations. It was in stock and working within 3 hrs
I would recommend this to a friend
Rated 1 out of 5 stars
Simple install is gone- MUST ACTIVATE with HP
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy this printer! First I bought a 4001dn which had a burning smell so I returned it then bought another from best buy and it had a burning smell too! Then this one had an E in the name so it requires an account at HP which neither the business nor I (their IT) want! They demanded it be returned and I won't buy HP ever again if all their printers require you to activate with HP
No, I would not recommend this to a friend
Rated 2 out of 5 stars
No longer work for work printers
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have always purchased HP for our office printers, but now there is an app you have to load to install. These printers no longer work in a network and wire setting because of this and we had to return because we couldn't use.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
HP printer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Why do you need to log into HP website to install? Even then it is very difficult to follow. Been trying for a week to get it to work. Would recommend discussing installation with the store before buying.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
DO NOT BUY THIS PRINTER
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I only selected one star because I had to. DO NOT BUY THIS PRINTER. I made the mistake of buying two of them and have spent hours with HP Technical support trying to get them connected so that I can print. It is not worth it, buy something else. HP should have recognized that if you need technical support to install a printer, something is seriously wrong and they have department dedicated to this.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great office printer
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great office printer when you are looking for Black and White without extra items if you don't need them. We use this model for most of our staff. The toner price per page is good and the speed is excellent for daily work.
I would recommend this to a friend
Cons mentioned:
Wireless
Rated 4 out of 5 stars
Not WiFi compatible
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality item, but wasn’t able to use it on just WiFi. Great for on a network.
I would recommend this to a friend
Rated 5 out of 5 stars
Good product, a bit pricey
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product, pretty pricey and it is not the usual set up which was a bit frustrating.
I would recommend this to a friend
Rated 5 out of 5 stars
New HP LaserJet works as expected.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We replaced our 10-year-old HP LaserJet with this new updated one and it works perfectly.
I would recommend this to a friend
Pros mentioned:
Price, Print speed
Rated 5 out of 5 stars
Reliable
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good printer for the money, Recomended for buisness that prints a lot
I would recommend this to a friend
Rated 5 out of 5 stars
Great printer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked really well, really easy to set up, overall really satisfied