Customer Ratings & Reviews

Great printing specs for the price. Needs to remain connected to wi-fi.

Best printer for the price! Must for a home office

Good Sale Value! Easy online odering and pickup!!!

Perfect for home or a small office. Works great; space saving

I was so excited to find this printer due to it's size and features, but it was a complete fail. After many hours I was never able to get it to connect and work. I researched online forums and SO many people had the same problem. In addition, HP and it's Instant Ink program is very "Big Brother" because they are always monitoring your activity. Thank goodness Best Buy has a good return policy.

Easy setup and excellent print quality and resolution

Make sure you read the fine print in the specifications. You will not be able to use this as a stand alone printer connected to a computer by USB. It does not support Wi-Fi connectivity either. The printer must stay connected to the internet via an Ethernet cable even if you use a USB cable (so what's the point?) so if you purchase one of these as a personal printer for work and they won't allow you to connect non-company equipment to the network then you are out of luck. Initial setup was not that friendly for me. For some reason the setup where the printer automatically connected to the internet and then launching HP Easy Setup it took me a couple of tries to finally get it to work. Not so easy for me. When it comes down to it I don't have a spare port on the Ethernet switch in my home office so I have to play cable jockey between it and a color inkjet All in One. As it stands I am unable to use this printer in my current home office environment unless I drop some additional funds on a new switch with more ports or just add another Ethernet switch. Once I did get it working the print quality was excellent and print speed was much better than my older laserprinter. I tried connecting HP Smart app on my iPhone to the printer and when it searched it couldn't find the printer. I had to enter in the IP address for the app to find the printer. I tried a test print and it didn't go so I still have some troubleshooting to do. I will admit that this was a poor choice of printers for my situation and that's not HP's fault. Just another life lesson to read the fine print before you purchase anything. If you have a home office or small work place where you can connect this printer to your network then it's a good solid choice at the price point. HP printers are always the tops in my book. If this is for a stand alone USB connected printer then keep looking. This ain't for you. I'm on the fence on whether to recommend or not. It really depends on your setup. You be the judge after doing your homework.

i’ve always been sn HP fan but this prinler turned out to be impossible to install and i returned it after more than 20 hours of trying.

To my chagrin, it was a really big surprise that the HP - LaserJet Pro 4001ne Black-and-White Laser Printer requires a hard wired, by ethernet cord, to an internet connection. I did not pay attention to the "ne" in the name, which essentially means hardwire to a network connection versus a "w" which would mean a wireless connection to the internet. So, since this is a laserjet printer, and ideal for my CPA business office application, In order to connect and make this machine usable, I wound up calling my telephone coop who is my internet provider, the only one in town, and paying them somewhere in the neighborhood of $70-$100 for them to install a plug in wired to the router that they originally gave me for free. As soon as the machine was hooked up to the internet, it tried to install itself, but it ran into a hiccup and produced an error message that no matter what I did, did not clear itself. I had to work to find a legitimate HP toll free number, not one to a group that for a fee services HP. That took more time than it should of-HP, would you give us your contact information, please. At any rate, the call went offshore and that person told me to disconnect the power cord from the wall and also disconnect the ethernet cable from the machine for at least 30 seconds. I then reconnected everything and that seemed to clear the error message that just shutting down the machine did not resolve. The tech person that I was on with had me finish the set up with HP easy connect versus use my HP Smart Connect app already downloaded on my android smartphone, I have many HP printers and have previously used this app to set up and connect those other machines. Finally, all was set up and connected, both on the desktop and on my phone so that I can print whatever I need from my computer, as well as, my phone. Pros--this is a high volume printing machine at a much more affordable machine price compared to the laserjet type machines of the 1990's and those sold the early part of this century. I remember paying over $1,000 for an earlier version that had a much larger footprint and did printed at less than half the rate for my CPA office application. This machine is supposed to print 42ppm with a 350 sheet capacity, only in black, supporting a small office, such as mine, with up to 4000 pages per month. I am a one person office, but this could easily be accessed by many people in one office. The machine comes with a power cord and a 148A cartridge in the box. However, there is a high capacity cartridge, 148X that will print up to 9,500 pages. I had to provide the ethernet cable that plugs into a high speed port. HP has an instant ink program, but I have not signed up for that yet. This machine qualifies for 3 free months and then HP, with a credit card on file when you sign up, will bill you monthly. I was about to sign up for this, as I have with 2 other machines, but the monthly fee for 1500 pages per month is $25.99 or $311.88 over a 12 month time period, which to me seemed quite costly So, I do not believe that I would use that much and therefore, I have not yet made my decision on the program. There are options to buy ink for less pages per month so I will be considering those options, tioo. This is what I get upset about because it winds up that the cost of the ink outpaces the original cost of the machine. However, i will state that HP states riight on the box that the HP+ smart printer always requires an internet connection and use of HP original toner. Oh, I forgot to mention that if you do enroll in the instant ink program, you will receive an extra 1 year warranty which will then give you a 3 year warranty, which originally had a 2 year warranty. If you need quick, high volume, reliable professional-like printing on a smaller scale, then a machine like this is for you, especially since it does not take up too much real estate on either a desk or table surface.

I never got this printer to work for me. I returned it after many hours of wasted time

Great printer for the cost. We are thinking about buying more units.

These things are work horses. Great network printers,

Horrible and no support, wouldn’t work with apple computer

Once upon a time you could download a driver and install a network printer; But HP has made everything annoying andby requiring app installation.

This is a bare bones quality laser printer. It doesn’t support wireless or Bluetooth so it has to be ethernet wired to your network and it doesn’t do auto double sided printing. What it does do is give you fast high quality Black and White laser prints. The printer and its performance is definitely five stars but the hassles to get it on line and available were frustrating. HP now forces you download their software and “Pair” the printer to your account before you can access the printer. Once you get access to the printer you quickly realize how fast and how good this printer really is. The speed that this printer wakes up, provides the print job and then goes back to sleep is impressive. The print quality is what you expect from a laser printer and it is as good as our much more expensive but slower HP color laser. Compared to a ink jet print quality this is far superior. The front drawer holds 250 pages but the second drawer which holds 100 pages opens from the rear of the printer so to use it you need to have lots of open space behind the printer. The paper drawer has slides and guides for handling non letter sized jobs. The print exits via the top of the printer and there is a built in stop to keep the pages neat. There is a two line display that once the printer is activated allows you to access the printer’s settings. The front of the printer opens wide and it looks like most of the paper path inside is reasonably accessible for clearing jams. I connected the printer direct via an ethernet cable because it does not support wireless connectivity. Once the printer was on our network all our mobile devices were able to find it and print to it via the network. Compared to our HP Color Laser and even our HP ink jet this Laser is compact in size. The estimated duty cycle is 80,000 prints and it comes with enough toner to do approximately 2900 printed pages. There are a lot of options for laser printers in this price range, many with more features at a slower speed but if you like HP and want a fast black and white laser printer and don’t mind the installation hassle then this printer is definitely one to consider. Setup: We have a color HP laser printer that is about 3 years old and it was simple to set up and get operational. That was not the case with this printer. First off the printer display is locked and the manual tells you to log into HPsmart.com and download the software on your pc. So you cannot just configure the printer from the display to get it on line. The frustrating part is that I already had HP Smart on my pc and even after connecting the new printer onto the network via an ethernet cable the software still could not find it. It took way longer and extra downloads from HP to get the printer activated and configured. We have over 10 pcs so for the other pcs I just downloaded the printer drivers vs dealing with HP smart and everything printed just fine. The ipads and iphones worked natively without me having to add or do anything once the printer was on the network and activated.

I’m very happy to decide want to buy this printer. It’s so good and mobile friendly. Happy happy.

It meets my expectations and was shipped quickly after I ordered online.

I was so looking forward to this HP LaserJet 4001ne printer to replace an old HP OfficeJet all-in-one color printer I've had for 6 or 7 years. After 45 minutes working on getting it setup, I gave up and phoned HP Support to see what they could do to help me get started. It turns out the HP 4001ne is not a wireless printer and requires the purchase of a wireless kit to make it into one. Software to add the printer to your computer via ethernet or USB cable cannot be directly downloaded from HP. Rather, it is required that you download HP's Easy Smart setup and activate application to use the printer. In addition, to set up the printer requires a direct ethernet connection with your internet modem or router using an ethernet cord not supplied with the printer. I spent almost an hour on the phone and online with HP Support before finally completing the setup of the printer. Once set up, you can disconnect from the modem/router and connect via an ethernet or USB cable directly with your computer. In the case you are using a late model laptop, this is not the printer for you as most new laptops no longer have ethernet connectors. You might be able to use a USB cable if your laptop or desktop has a USB slot available. The HP 4001ne LaserJet Printer prints in black and white quickly and quietly. There is no color printing option available with this model.

Just another HP printer, really. You have to sign up for the HP smart app in order for this to work properly and get set up. Directions are lacking and NO WHERE in them do they state that this is NOT a wireless printer. Who makes a non wireless printer in 2022? We spent about 30 minutes trying to set this up wireless before we gave up and hard wired it. Once that happened the set up process was actually smooth and the printer works as intended. Not being wireless somewhat limits your placement of the printer. Being that we intend to use this as a home business printer, it works as intended and prints nice quality sheets. Quiet mode works well, keeping the noise down and does not really slow the print speed down. The LCD screen is on the smaller side so for anyone with poor to failing eyesight, you will need some assistance. The requirement of using HP only LaserJet ink is also on the down side, but since most cartridges will give you hundreds of prints, not that big of a deal. Overall, it does what it is supposed to do but if I were buying, I would get the wireless version.

So let's start with the fact that I am struggling with this rating. It is AVERAGING to a 3. Having been a loyal HP customer for YEARS, near decades for my printing choices, I didn't hesitate much on getting this printer, as spec wise was going to be a good replacement for a 5yr old printer that died. So let's start with the good: And it is a 5. - Print's FAST. Doesn't take time to spin up, and the pages are done and printed. - Quality is great, dark and crisp - I have done some 20 page prints, and Pages per minute seem pretty accurate - It doesn't take up much space, good size for a laser printer - Doing some searching I see there is an add-on tray for a 2nd tray, which is a good option to have for those that need two different mediums - Works seamlessly with Mac, Windows, and my mobile devices So all of that has been great. now for the polar opposite, 1 star This printer has been completely targeted for the HP subscription service to send you ink, when it thinks you need it. That model doesn't work for me, and many other applications that I am aware of. From my understanding of the specs... I have NO CHOICE then to use the official HP cartridges with this, that start at $100 for the low print capacity, and $250-300 for high capacity. Best Buy doesn't carry either of them, so you need to go to a different vendor. The Setup.. I have never gone through as much of a convoluted and painful setup process for a printer. For decades, I have been used to unbox, plug it in, put some paper in, and then you are off. Then with network based ones, they would immediately get a IP (DHCP), and you would just configure the driver, and you are on the way. For this one, you need to go through a multi-step, online experience. That first MUST BEDONE on a full computer browser, don't try to do this on a phone or tablet, it isn't allowed. You can't use the HP SMART app to do it either. You have to pair it to an HP account as well. You can't just activate and turn it on, you basically tie it to your account. Not sure what is going to happen or procedures if I ever decide to sell, donate, or give this printer to someone else (like my kids for their dorm). I really really hope, HP reconsiders this activation model for printers. With less and less need for physical printing, I can see my future purchases going a different direction.